BRUSETH Hi Huricaneefl - Try contacting them again maybe. It's a hassle, I know, but I just got a new iMac a couple of days ago after my old one died and when I contacted them to retrieve my old serial number for MacPool, they sent it to me within hours. It didn't work at first, claiming the number was already registered on another machine, but when I emailed them about that, they replied real quickly and apologized because they forgot to reset the serial number. I hope this works for you. Best of luck. Ken B.
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