FRANK MATHERS  Try checking your spam filter, it may be blocking the responses from DVDxDV support.  
(Version 1.321)

FRANK MATHERS  The customer below couldn't receive our emails because they were being blocked by a spam filter. So we called Nate in Hawaii and got him working again.

If you don't hear from us within 24 hours please send an email with a phone number, so we can call you. There's a lot of over aggressive spam filters that prevent us from responding to you via email.  
(Version 1.321)

FRANK MATHERS  The email was being blocked by a spam filter, so we called this customer in Hawaii and got him up and running.  
(Version 1.321)

FRANK MATHERS  MPEGStream Clip doesn't decode DVDs correctly. You can't get the same results with MPEGStream Clip as you can with DVDxDV Pro. If you are having a problem with DVDxDV, contact support@dvdxdv.com.  
(Version 1.084)

FRANK MATHERS  This is a fantastic product. I've used it for pulling video from home movies that were transfered to DVD, and the quality is really amazing. The support team is top notch, as well.

Overall, I highly recommend this product.  
(Version 1.321)