FIXAMAC SOFTWARE, INC.  Thank you for your continued comments. I'm sorry you feel that we intentionally deleted files from computers. This is not the case. An unfortunate error resulted in some data loss for a few individuals who prefer to steal software rather than pay for it. Regardless, we did not intend the damage and the problem was resolved as soon as it was brought to our attention. We did not release a new version as the error needed to be resloved extremely quickly and PSR 5.0.4 was already close to being released. We have delayed the release to thoroughly examine our source code to make sure that no other errors of this nature can possibly exist. PSR 5.0.4 will be released very shortly.

If you would like to discuss this matter further, you may email me directly as I do not often visit MacUpdate:

jgoodchild at fixamac dot net.

John Goodchild

President, Fixamac Software, Inc.  
(Version 5.0.3)

FIXAMAC SOFTWARE, INC.  We recently discovered a bug in Printer Setup Repair 5.0.3 that causes a problem in the code section that handles and rejects pirated registration codes. Our original objective was to delete the Printer Setup Repair preferences if a pirated code was entered but a typographical error in the code allowed the entire user preferences folder to be erased instead. This would only occur if a pirated code was used. There was no such error found in the area that handles legitimate registration codes. We have fixed the problem and posted an update.

This was not a malicious act on our part, rather an effort to protect our product from software pirates, and we regret any damage that may have been caused by the use of pirated registration codes.

Anyone who downloaded Printer Setup Repair 5.0.3 between 11-05-05 and 12-06-05 should download the current release (version 5.0.3) from our web site  
(Version 5.0.3)