FAIRMEADOW  I had an early version of ReadIris 11. So early that it never actually worked. All contact with their support regarding how to update this to a later maintenance release of RI 11 were ignored, apart from one response that told me to use the check for updates menu item - which was missing from that version.

Nevertheless (after all, lightening doesn't strike twice, does it?), I went for the upgrade to 12. I bought on-line, and got the download. But nowhere was there a serial number, so I couldn't run it. Sent a mail, but no response. Suddenly a disc arrived by courier (no, I'd only ordered the download version!). Lots of paperwork, but still no serial number. Write again to Iris, and this time an answer - an apology and a serial number. Wonderful, except that the serial number was rejected as invalid. I replied, and was asked whether it was serial number or key I wanted. I sent the screenshot confirming that it asked for a serial number.

Despite several further e-mails to them I've had nothing further. I guess it's getting close to time to consider a legal approach.  
(Version 12.0.1)

FAIRMEADOW  Full version of PE8 £65, upgrade from PE6 £55 (+VAT). How does this encourage customer loyalty, or indeed how does it encourage existing users to upgrade?  
(Version 8.0)

FAIRMEADOW  To reply to the notes about non-mouse navigation, Personal Accountz sems to have got this about right - an excellent progam to boot.  
(Version 6.0.2)

FAIRMEADOW  Attempt to add measures. And I just get a dialogue that says: Multiple validation errors occured.

No suggestion as to what they are, or how to correct them, or what to do next. The only option, given the lack of help, is Discard. So, no measures, no recipes! No fun.  
(Version 1.1)

FAIRMEADOW  When I run the install it tells me I have to quit Parallels first - even when I have only a few seconds beforehand quit Parallels. Can't get any further.

This is on Leopard, with a Boot Camp version of Vista mirrored in Parallels.  
(Version 3.0.5540)

FAIRMEADOW  I'm wondering how it compares with CD MindMap.  
(Version 2.0.2)

FAIRMEADOW  Still no killer sudoku functionality included. That would make it worthwhile!  
(Version 1.7)

FAIRMEADOW  If this can help sort out the boxes of tapes it's got to be worth a try.  
(Version 1.8)

FAIRMEADOW  Could be an interesting adjunct to a Genealogy app.  
(Version 1.52)

FAIRMEADOW  I've found that it just stops after 391kb, and that's it.   
(Version 6.03-2)

FAIRMEADOW  Strange that you can't turn it off! I find that right-clicking on the dock icon and selecting Quit works pretty well.  
(Version 2.0.0.3)

FAIRMEADOW  Perhaps my Music is obscure, but for the first few songs I was playing no lyrics were found. For example, songs by Judy Dyble, Vanessa Paradis, Steeleye Span, Alison Moyet, Annie Haslam, ... .

I can understand why, but it does rather give the lie to the developer claims. On the rare occassion that the lyrics were found I have to say it worked very well.  
(Version 1.1)

FAIRMEADOW  Apparently there is small print in the VPC licence that allows the embedded Windows licence only to be used in conjunction with VPC. That was the story from MS when I enquired about using the VPC/XP licence with Parallels.

Given that VPC is still not supported on Intel Macs this constraint does appear rather unfair and overly restrictive.  
(Version 1.0.2beta)

FAIRMEADOW  When I double click on the application, X11 starts and justs sits in xterm. This is on 10.4.5.  
(Version 2.0.8)