MacUpdate: Fabulassy's Profile

User "Fabulassy" Profile

About Charon

Real Name:Charon Marden

Last Login:22 Apr 2009 13:40

Posts:1

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MacGourmet	Apr 22 2009	FABULASSY BEWARE if you have a problem!!! I enjoy the program, it does have limitations, including the plug-ins for certain websites don't work all the time (Cooking Light is one). However, when my hard drive recently died and I had to replace it, I could not longer simply enter my serial number, but instead I need a key of some sort. I contacted the company and they did not respond at all. Luckily, I figured out how to get the "key" of my other hard drive but it wasn't easy. This was my LEGAL version. Customer Service is not great, if you have a problem. (Version 2.4)		0
		[ 1 Reply - Reply ]

Replies:

MacGourmet

Apr 22 2009

ADVENIO SUPPORT While I sometimes don't get to reply immediately, and I'll admit, sometimes things do fall between the cracks because of email volume, spam filters, etc, I replied to your email as soon as I received it.

I'm not sure why you never received my reply. You also never asked about "Cooking Light" which has actually bee "obsoleted" because that site is now rolled into MyRecipes.com. You are able to download an optional importer for that site on the web importers page: http://macgourmet.com/website_import.html. These sites change constantly, so while there might be lag time between updates, you also need to stay current with MacGourmet versions when things are fixed.

If you had received my reply, I guess we might not be having this exchange, but I do my best to supply immediate support, especially for registration issues, etc.
(Version 2.4)

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