ELTIMA SUPPORT  Unfortunately, it's the limitation of Macromedia Plugin itself, we wish we could overcome it somehow in the nearest future.  
(Version 2.0)

ELTIMA SUPPORT  I'm really sorry for this issue. I can confirm that we are working on fixing the problem and hope to release a fix-it build very-very soon.  
(Version 2.0)

ELTIMA SUPPORT  That's the limitation of a FREE version actually... ):  
(Version 2.0)

ELTIMA SUPPORT  I'm sorry for the delay, we didn't expect the product to gain so much

attention since the first hours after the release. Your registration details should be in your mailbox by now already.  
(Version 2.0)

ELTIMA SUPPORT  Please, explain your statement. You may verify it with:

$ lipo -info "executable file"

in a command mode.

Alternatively, you may select "Get Info"

in Finder->File menu.  
(Version 1.3)

ELTIMA SUPPORT  Judging from your SWF file we may guess that you have enabled Pictures optimization and customized JPEG quality option. You have set optimization quality that is actually higher that one in your original file. As the result, optimized SWF file is larger then the original one. The mentioned slider sets the percentage out of the maximum available and there is no possibility to find out what the current image compression value is set. We advise you to try different options and see how overall SWF quality is changed. If you have more questions, contact Eltima support team which is a good starting point to get professional help when you encounter any problems.  
(Version 1.0)

ELTIMA SUPPORT  The troubles you have encountered with SWF to FLA conversion can be investigated if you send us the SWF file to support@eltima.com. It is difficult to guess the reason unless we have a chance to have a look at the SWF file in question. As far as refund issue is concerned, we return money only when the product is malfunctioning on client's PC and we receive assistance in finding out the reason on the side of our customers. This information can be derived from purchase page of our product: http://www.eltima.com/purchase/swf-to-fla-converter/ We regret to hear that you didn't receive any response to your refund claim, however this is possible only providing that we didn't receive message to either of the following emails: info@eltima.com, support@eltima.com, sales@eltima.com

I don’t see why you decided to post a negative comment rather than contact our support team, but I can assure you, that all the issues with our software are given maximum detailed attention, and we guarantee the satisfaction with our products if you provide the same in return. Moreover, there can be multiple reasons why your SWF file could be erroneously converted. Most probably it is not created according to Macromedia’s SWF specifications, this is the most common reason. Finally judging from your review, you put all 1’s, it isn’t objective at all.  
(Version 1.1)

ELTIMA SUPPORT  Thanks for pointing it out. However, I reckon that this form is related to the newly submitted software and I couldn’t find any ways to update it later on. Please, correct me if I'm wrong.  
(Version 1.1)

ELTIMA SUPPORT  Indeed, the major and minor numbers have not changed and are 1.1 as of December 30, 2005. This is made intentionally, since there are not many fixes and updates added from the first release. As the result the only build number (the last four digits) is changed from 1.1.50.0632 to 1.1.50.1266. Basically, Eltima Software has the strict policy regarding version numbering which we are due to follow. Unfortunately, macupdate.com doesn't support "change logs" feature that provides you with detailed information about current version and all changes since the first release. To check this info please, visit our homepage at: http://www.eltima.com/products/swf-movie-player/  
(Version 1.1)

ELTIMA SUPPORT  Thanks for using our player. The default SWF icon change feature is added in the latest build (1.1.50.1266).   
(Version 1.1)

ELTIMA SUPPORT  We couldn't reproduce your problem however, have tested a lots of SWF files. The possible fix of the problem is the following: enable "Automatically play files added to Playlist" option and disable all options in "Go to next Playlist item if" section. If this doesn't help, please, send SWF file in question to our support team and specify all options you have set in "Preferences" dialog that lead to the described problem. Thanks for the cooperation.  
(Version 1.1)

ELTIMA SUPPORT  More likely that you have set "Go to next playlist item if" group of options to a very small value, however, it is hard to find out the reason of the problem without being properly informed. Could you, please, describe your problem more thoroughly?

Do you mean that the Player unexpectedly quitted or jumped to the next playlist item?

Thanks in advance.   
(Version 1.1)