DUSTIN Err, to clear some things up:
The crashing problem is obviously an isolated one. If the same crash happened all the time for everyone we surely would have heard about it by now from our beta testers or customers.
As for your "teenager" comments, they are out of line. Our support record is fine, and registrations are sent out *automatically* (we BCC ourselves on every registration to make sure it is sent), some simply disregard checking their spam filters.
If you would like a refund you can email us and we'll sort things out.
(Version 2.5.1)