DONOVAN RODDY I've been running a small 5 man team with each person in a different part of th US and other areas internationally. I will say Daylite had very few bugs when I used it as an individual project with billings (billings works great but lacks on features) but as MarketCircle pushed out Daylite server to allow teams to collaborate easier I've only had headache after headache with the the program. For instance, the way they handle licensing is awful, at times if you don't log out prior to closing daylite it will tell you that all your licensing are in use so the person who has access to the Daylite Server has to log in and wipe any local databases in order to get it to work properly. Another thing you may experience is Daylite will continuously crash if the system crashes once and you try to reconnect to the database. The only work around I've found for that is to create a temp database, connect to it and then delete it and then attempt to reconnect to the database that was crashing. The newest bug I've found since the latest build release 3.9.3 (As of July 10, 2009); I have daylite set up as an automatic start up program as with mail, if Daylite has not started completed I receive an error with my mail application saying I can only connect with one database at a time. If I don't use daylite as the start up program Mac Mail starts perfectly each time. Some may say it's a Mac Mail issue (I believe this is a Daylite Mail Integration Issue), being that its an OS native application I think Daylite needs to look into it and give their subscribers on possible issues and keep their customers in the loop which they fail to do (being on twitter and trying to cut bad buzz about their products doesn't count). Another thing potential buyers should be aware of is if you're purchasing this platform to work for teams Daylite currently has it priced at $189.00 but it's $449.99 with support 'Which You Will Need' because for MOST USERS who just expect software bought to 'just work' out of the box you won't find it with this product and if you didn't purchase the support Daylite expects you to wait 3 days for them to respond to any issues you have and if you're like me I can't wait 3 days or more to have data that is critical to my business working. I questioned Daylite Staff on that issue and their reasoning was because they released a new product (Daylite Touch for the iphone) they couldnt answer support questions as fast as they used to because they were busy with the new product, so in other wards what they are saying is we're going to be concentrating on the potential new wave of customers (more revenue) and put the customers that have already purchased on the backburner... temporarily... Ask yourself this question, when Microsoft or Apple pushes out a new product do they do stuff like this to their existing customers...?
The bottom line, I'm really upset because Daylites possible capabilities is the best in this realm for Mac users, I've seen the rest and I was really looking forward to using this with my team and being that I've purchased multiple licenses, plugins, hosting & computers It's been a very bad experience. And I will continue to point out all the issues I run into in the hopes that people will not make the same mistake as I did or until Daylite corrects these issues and pays attention to the people that have already paid and not just potential new revenue.
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