DRAW >To avoid loss of productivity time keep Aroona Software's upgrade philosophy in mind before you try to upgrade to 1.5.10. "VideoDrive will expire when upgrading to version 1.5.10 from earlier versions. Users will have to re-apply for a registration key. Please email us your current registration key with your paypal email address and we will send you a new registration key free of charge. When starting version 1.5.10 for the first time, VideoDrive will propose to create a mail message for you. Once you receive your new registration code, you can enter it in the VideoDrive Preferences, together with your Paypal email address. We are forced to make these changes to accomodate to the growing user base of VideoDrive and to guarantee the integrity of current and future personal licenses. For security reasons, we have to send out the new registration codes on a per-request basis. We apologize for this inconvenience. " >I wrote them that I dislike such uncomfortable updating procedure to get their next beta version 1.5.10 (decrementing amount of bugs but still no major improvements in workflow). Please judge their Email answer for yourself (read their last threaten sentence!): "Your request for a new key has been received and will be handled as soon as possible. Due to possible integrity violations, this process can take up to We understand this process does not offer the most optimal customer experience. However, we are forced to take these actions as the result of users who use illegal methods to obtain user licenses, compromising the integrity of the personal license system. We like to remind you that you are not forced to upgrade to this new version and that your current installation continues to work. Aroona Software is committed to enhancing VideoDrive continuously and free of charge for current customers. We believe this offers a better customer experience rather than keeping all updates for a paying 2.0 release. If we receive more complaints about our update path, we will definitely consider revising our > Trying to continue with 1.5.9 shows the message: "Trial version expired". One last sentence to the guys at Aroona: Please handle your customers/beta testers with more respect and politeness! Mac users don't support M$-like behaviour. (Version 1.5.9) |