CHRIS FROM CORIOLIS  If there aren't any significant visible differences between the demonstration version and the latest released version, we sometimes don't update the demo version.

NetJapan, our Japanese distributor, have their own release schedule which differs from ours and sometimes you'll find different version numbers. The software is the same though. If you're in Japan, you should deal with NetJapan. Otherwise, talk to us.  
(Version 3.1.1)

CHRIS FROM CORIOLIS  When a hard reboot is required, it indicates a problem with either the hardware or OS X. It cannot be a problem with iDefrag---you would be able to Force Quit iDefrag if the hang was because of iDefrag.

Anyway, please report these issues to us and we can get onto Apple if necessary.  
(Version 1.6.6)

CHRIS SUTER  As well as there being a 20 MB limit to files that OS X automatically defragments, it also will not defragment files that have fewer than 8 fragments i.e. you can still have files that are smaller than 20 MB with up to 7 fragments that will not be automatically defragmented. This additional requirement may have been something that Apple introduced recently.

The automatic defragmenting will occur on all HFS volumes regardless of whether they are internal or external.  
(Version 1.6.1)

CHRIS SUTER  We sometimes do not update the demonstration version if there are new visiible changes in a release.

We list the new version so that customers know that a new version is available.  
(Version 1.5.7)

CHRIS SUTER  It's true that Mac OS X does a better job of defragmenting than other operating systems, but there are times when defragmenting will make a difference: when your free space is heavily fragmented for example.

iDefrag also sorts files which can provide a benefit.

These issues are addressed on our web site:

http://www.coriolis-systems.com/iDefrag-2.php  
(Version 1.5.2)

CHRIS SUTER  The current released version does not work on Intel machines.

We have a Beta version out that does and we hope to release it properly soon.  
(Version 1.2.2)

CHRIS SUTER  We haven't heard any reports of it doing this.

If it does crash on launch, we'd love to hear from you.  
(Version 1.2.2)

CHRIS SUTER  It's compatible in so far that it can manipulate partition tables that boot camp has set-up (except that it cannot resize NTFS or FAT filesystems yet). It should also be possible to partition your disk as required in order that you can install Windows i.e. skipping the Boot Camp process.

For further information, please contact us.  
(Version 1.5.1)

CHRIS SUTER  To test the demonstration version on a 100MB disk, you can create a disk image using Disk Utiltiy or the command line utilities.  
(Version 1.2)

CHRIS SUTER  We have made it so you can create a bootable CD if you need to.  
(Version 1.1.3)

CHRIS SUTER  We have spent a long time thinking about our registration process and we have commented numerous times on why we've had to do it.

Note that you once you have registered once, you do not need to connect to the Internet again, even if you install it on another drive. Contact us if you're having trouble with it.

If anyone can propose a better mechanism for protecting our software (that actually works), we'd love to hear from you (I don't suggest doing it on this site though as it's probably not the right forum).

We seem to be damned if we do protect ourselves, and damned if we don't.  
(Version 1.1.3)

CHRIS SUTER  When you created the new partition, did you make sure you asked iPartition to format it?

iPartition will not format a new partition unless you check the box to do it (it is disabled by default).

The symptoms you describe sound like that is what has happened. Apologies if this isn't what has happened to you.

I'm not sure if we have received a support e-mail from the author, but if not, we would welcome one so that we can resolve this issue.  
(Version 1.1.2)

CHRIS SUTER  Customers would have experienced crashes when running iPartition with version 1.1.1 and they had FTP or WebDAV mounts in Finder.

This has been fixed in 1.1.2.  
(Version 1.1.2)

CHRIS SUTER  The new registration process is actually is just an improved version of the old process. The old process required you to type in a registration key that you get from our site; the new version get's the registration details from our site autamatically after you enter the same username and password that you would have used to download the product.

As far as eDrives are concerned, there's no reason why iDefrag will not run on them. We have customers who have managed to do this. Any customer that has trouble getting this to work should contact our support team.  
(Version 1.1.2)

CHRIS SUTER  This customer had a problem with the registration process which affected customers on 10.3 and version 1.1.1. This has been fixed in version 1.1.2.

During the changeover from our older (more complicated) registration process the website would have continued to display registration details that applied to the old process. These details are no longer necessary and are no longer visible.

Our registration process is very simple, and since we have ironed out the niggles in earlier versions, we receive very few emails regarding it --- most are to do with postings on sites such as these.

Any potential customers that have any questions regarding the process should contact us and we'll happily answer them.  
(Version 1.1.2)

CHRIS SUTER  The problem that this customer was having has been fixed in version 1.1.2 and only ever occurred in version 10.3.

We think our registration process is actually very simple. We get very few emails regarding it and certainly a lot less than we used to with our old registration process.

Any potential customers that has concerns about our registration process should get in touch which us and we will happily answer questions.  
(Version 1.1.2)

CHRIS SUTER  The problem with VAT numbers is that we cannot check that the number being used belongs to the person that is using them and we suspect it is us that would be liable for any fraud.

Anybody that has a VAT number should be able to claim it back or set it against their own VAT bill.  
(Version 1.1.2)