CAPTAIN FTP  We have addressed most of your concerns in the latest version. If you would like to email us, we would be happy to address any others you might have:

mac_support@xdsnet.de  
(Version 2.1019)

CAPTAIN FTP  Hi and thank you for your comments.

This is merely the first skin.

We are currently working on a tool that shall allow users to choose from a selection of skins.  
(Version 1.2010)

CAPTAIN FTP  Hi Kith,

iSoftPhone supports registration with multiple SIP providers, in fact it is unlimited. I myself for example have 3 accounts with sipphone.com which are I am logged into concurrently.

Perhaps you could write to me at mac_support@xdsnet.de to provide more information about the problem you are encountering?

Best Wishes,

iSoftPhone Team  
(Version 1.2010)

CAPTAIN FTP  Hi Christof,

you are quite right it does not currently support IAX2 as this is not part of the SIP protocol. Currently we are only supporting the SIP protocol but we have added this to our roadmap and we shall look at it in a future version.

Best Wishes,

Xnet Team  
(Version 1.0015)

CAPTAIN FTP  We propagate the fields to make life easier for the user, well that's the intention. This information is NOT exported or extracted from the Mac.

If you need some help with technical questions please do not hesitate do contact us:

mac_support@xdsnet.de  
(Version 0.9008)

CAPTAIN FTP  Not sure where this is coming from but Megafon is FREE. There maybe some cost for high-end premium features or business solutions but this is still being determined.

If you have any technical problems, please drop us a line and we will be more than happy to help you out.

mac_support@xdsnet.de  
(Version 0.9008)

CAPTAIN FTP  We shall be writing to reviewers of our products were known to us and invite them to dispute the claim by Macupdate that they were dishonest in their motives for writing a review.

By making the following comment "Also, be aware that all of the "perfect score" 5-star ratings were posted under user accounts where the only software on MacUpdate they ever reviewed was Captain FTP!" Macupdate is suggesting that if you only review one product on their site that you may be lying.   
(Version 4.5)

CAPTAIN FTP  We would to take this opportunity to express our shock and our outrage at this subjective action by Joel Mueller.

To see that they have decided to brand all people writing reviews about our software as liars is deeply upsetting.  
(Version 4.5)

CAPTAIN FTP  Notification of a free update does not constitute spam.

Please login to the Captain FTP Website, edit your account and remove yourself from the mailing list.  
(Version 4.4.5)

CAPTAIN FTP  Please go to Preferences/Transfer and disable the option 'Calculate folders size before downloading'.

The downloads will now not wait for folder sizes to be calculated before transferring.  
(Version 4.4)

THE CAPTAIN  CyberDuck displays transfer rate of a current moment while Captain FTP displays the actual transfer rate.

From testing we have found that Captain FTP 1.5 times quicker than Cyberduck.  
(Version 4.3)

CAPTAIN FTP SUPPORT  Can you please send us a screenshot of the address book configuration for the server? It may be that a wrong setting or connection method is the problem.  
(Version 4.3)

PIOTR LUCZAK  Although we respect Herr Damm's right to express his opinion of our software, we would like to point out a few salient points.

This user has never paid for Captain FTP and has received free licenses for versions:

3.1

3.1.1

3.2

3.3

3.5

4.01

4.3

We're not happy with the users comments based on the fact that he has not been required to pay for any updates in a period spanning from

December 2003, with the exception of version 4.2. The user did not contact us to complain that 4.2 was not a free update and was spurred to action under the false impression that 4.3 is also a paid update.

He has since acknowledged this in his review.

Apart from Herr Damm's dislike of the interface he has reported no technical or performance issues with Captain FTP. Although Captain FTP's twin browser window is not Mac-like in a traditional sense it is far superior to single browser applications in terms of file managment and reducing workflow.

The user is correct there are alternatives but we would like to remind Herr Damm of an old phrase "you get what you pay for".

We have invited Herr Damm to offer his insight to improve the interface and we invite any user who would like to request enhancements to the interface to contact us at:

mac_support@xdsnet.de

All contributions are welcome and appreciated.

The Captain  
(Version 4.3)

THE CAPTAIN  Can you provide us with some statistics showing that Captain FTP is slow, as our feedback from users indicates that Captain FTP out performs other FTP clients especially for large files in excess of 1GB.

It would also be helpful if you could let us know which particular features of Captain FTP you find ugly. The appearance is customizable, perhaps you can play around with it.  
(Version 4.0.1)