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User "Bob T" Profile
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About Bob T
Last Login:18 Nov 2009 16:00
Posts:5
Reviews:3
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User Reviews


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Backblaze
Aug 6 2009
****.

BOB T  Today, I switched from Mozy to Backblaze.

I have used Mozy for about 11 months.

I finally figured out that Mozy was causing extreme CPU usage and computer crashes.

Going through their outsourced tech support was a trying experience at best. I tried a beta of their latest release and it did not solve my problems. Their new release (to their credit) does not seem to be using near the memory of their prior product. However, it seemed to want to start all over with a new backup. I tried a restore of a single file from my account. Once I drilled down to the restore area, it seemed to take an extremely long time to download the data which would allow me to pick what I wanted to restore. It took more time for me to sign in to my account at Mozy prior to asking it to do a restore than it did for me to sign-in to my BB account and choose what I wanted to restore

In addition, this morning, after Mozy had about 12 hours to make a new backup, I had a message Mozy backup had failed!

I know it is not good to knock one product to justify going to another competitive product. I have no associations with BB of any sort.

What I liked, was that it quietly (CPU usage minimal) sat in the background to do it's thing on my Mac's HD. It allows you to backup your external drives if you find it necessary, and, it seems to be fast and efficient in responding to restore requests.

I am not associated in any way with BB. I advise anyone reading this to try both services (or even others) before deciding they will pop for one of these services.  
(Version 1.0.1.162)

praisebury
+2
[ Reply ]


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Amnesia
Jun 5 2009

BOB T  To their credit, the Koingo techs finally paid attention to my later posts which localizaed my problem for them, allowing it to be fixed.

I installed the latest update and it allowed me to delete an unwanted program with Amnesia!

I will award them another star at this point, hoping they fix the comments above about "unwanted programs".  
(Version 1.0.7)

praisebury
0
[ Reply ]


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Amnesia
Jun 3 2009
*....

BOB T  I purchased Amnesia 2 months ago through MUD Promo, so, it was reasonable in price.

The documentation is almost non-existent.

However, I can not get it to do it's thing on my iMac with Leopard 10.5.

I get a (-50) error saying there is a problem with authentication. The program fails to do an uninstall!

I redid all my "permissions". Made sure I was running as an Admin".

This makes me go back to good old AppZapper.

I have un/reinstalled Amnesia w/o any change.

My communications with Koingo support ledto a bunch of nonsense on the part of their techs. After 3 unanswered replies, I finally got this from them (by re-opening the case and requesting a reply):

"Hi,

The -50 error is on our list of rogue bugs. We're sorry for the inconvenience at this time - we're continuing to look for a solution to this problem. If you find a workaround in the meantime, please contact us."

They closed the case after this reply!!!

I certainly can not recommend Amnesia at this point.  
(Version 1.0.6)

praisebury
0
[ 2 Replies - Reply ]
Replies:


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Amnesia
Jun 4 2009

KOINGO SOFTWARE  Error -50 has been fixed today.  
(Version 1.0.6)

praisebury
+3


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Amnesia
Jun 5 2009

BOB T  To their credit, the Koingo techs finally paid attention to my later posts which localizaed my problem for them, allowing it to be fixed.

I installed the latest update and it allowed me to delete an unwanted program with Amnesia!

I will award them another star at this point, hoping they fix the comments above about "unwanted programs".  
(Version 1.0.7)

praisebury
0



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WebnoteHappy
Mar 17 2009

BOB T  To update my post below about WebNoteHappy, Luis, author of WebNoteHappy, returned to his website in February and has already issued an update to his excellent Bookmark utility.

He now calls it WebNote. Like the poster below, I use this program frequently, and, am glad he is back and working on a new update (beyond 1.3.3).

Bob T

  
(Version 1.3.3)

praisebury
+3
[ Reply ]


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WebnoteHappy
Dec 10 2008

BOB T  I have used WebnoteHappy for about a year.

Luis, the author of this program was very responsive until the last few months.

His last post on his Blog at his website was in July, 2008.

I was able to contact him in September for support. In November, he did not answer an Email.

Does anyone know what has happened to Luis? His program is very useful to me. I hope he has not gone on to better things?  
(Version 1.3.2)

praisebury
0
[ 1 Reply - Reply ]
Replies:


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WebnoteHappy
Feb 19 2009

HAPPYAPPS  Bob,

Sorry if I missed an email. Could you please re-send?

In addition, a beta is available upon request. Send an email to feedback@happyapps.com to try it out.

Please stay tuned for a new version. Sorry this one has taken a while to be released.

Thanks,

Luis

Happy Apps  
(Version 1.3.2)

praisebury
+2


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