JOSHEWAH  This app still works, and with the isync conduits enabled I can sync with ical... However, this is the only application still life on my system that is PPC only. No wonder Palm is doing so badly. They can't update their own OS, and they can't update their software.  
(Version 4.2.1revD)

AKROBAT  I used to rely on this software... back in the day.

I now use Daylite instead of this ancient app.

Why?

No update for more than 2 years.

No Intel or UB version.

No interest.

Welcome to Palm.  
(Version 4.2.1revD)

KATEMARIE  I have just bought an imace G5 and wanted to upate my Palm 4.1 to 4.21 but Iam finding it almost impossible to load.

Help!!!  
(Version 4.2.1revD)

MIKE  G4 Yikes! running Mac OS X Panther 10.3.9

I ran the installer under sudo (using the util Pseudo), as has been suggested to address some problems with syncing. A previous version I'd installed and used on another system would come up with frequent and vague errors on launch that would cause it to quit; so I wanted to see what the installer would do with better access to the system files.

Well, it took away my permission to modify the Applications folder, the root of the boot disk, the home folder, etc. I was still able to run Disk Utility, so I fixed the permissions, and all seems normal, and the program is working well.

Since I installed it in a non-standard way, I'll refrain from rating the installer/program, but it does seem undeniably more problematic an install than most.  
(Version 4.2.1revD)

MLEIII  So now, Palm Desktop 4.2.1 Rev. D works with my Treo 600 but kills support for my Tungsten E.

Anyone else have this problem........  
(Version 4.2.1revD)

SJK  To claim they "devised a more elegant fix" is ridiculous since the only change was simply deleting and modifying a couple lines in the postflight script. It still overzealously changes file and group permissions on everything under /Application Support/Palm Desktop, including conduits it has no business touching. And it still does dumb things like write temporary files in your home directory instead of /tmp and leaves a loc.txt behind. It's begging for a rewrite, which I'd do myself if I ever need to run the installer again. Really, my only reason for installing Palm Desktop was for the Note Pad app and conduit, which in hindsight would have been better to extract and install separately. I already use Missing Sync for syncing.  
(Version 4.2.1revD)

ANONYMOUS  http://www.mrbarrett.com/archives/2005/09/palm_installer.html  
(Version 4.2.1revC)

ANONYMOUS  After installing 4.2.1 Rev C on OX 10.4, the About Palm Desktop menu still indicates I have version 4.2.1. Shouldn't it somehow indicate Rev C? Also, am I correct in assuming that the Send to Handheld droplet for adding MP3s and other files (I have Treo 650) is *still* not functioning despite Palm's continued claims to be working on it?  
(Version 4.2.1revC)

MLE  Before I mess up my system again (G4 Sawtooth, 10.4.2 / Palm Desktop 4.1, Treo 600 - GSM version with the latest firmware) has anyone tried this with the Treo 600?

I had to downgrade from 4.2.1 to 4.1 when I replaced a Tungsten E with a Treo 600 as the former would not work with the Treo. Does this?

I'd really LOVE to replace PD with iSync/AddressBook/iCal but I really need the Memo Pad App. Also, I'd like the option to have "Handheld overrides Macintosh" or Macintosh overrides Handheld" instead of just "Synchronize" which is all iSync supports.

Thanks  
(Version 4.2.1revC)

DRG  Any help appreciated: I'm using a Tungsten E with Palm 4.2.1 Rev A under Tiger. Should I upgrade to Rev C? Palm doesn't list the Tungsten E as compatible, only the E2. Yet Palm says the Rev C is for Tiger users.  
(Version 4.2.1revC)

ANONYMOUS  I thought Palm stopped support for Mac OS X?  
(Version 4.2.1revC)

TIM WOOD  I've received a number of errors this morning and went through quite a lot of documented and undocumented troubleshooting. Some or all of these steps should help with:

-4960 error when hotsyncing

You don't have permission" errors on hotsync

'Volume is locked'

'Conduit manager volume is locked'

*) Temporarily Disable Virex and try to launch Palm Desktop. If it works, Virex and Palm Desktop cannot be run at the same time (on your setup).

*) Delete duplicate preference files.

- From the finder, Find (Command-F)

- Search for names that contain com.palm.hs

- Delete them (and empty the trash)

- System Preferences -> Login Items

- If you find multiple "Palm Desktop Background" or "Transport Monitor" entries, delete the extras.

- Restart your Mac.

- Try to HotSync

*) Fix permissions on the Palm folder

- Open Terminal and do the following:

> chmod -R 755 ~/Documents/Palm

- Note: this introduces a slight

security risk for your data!

- Try to HotSync

*) Repair Disk Permissions with Disk Utility

- Applications -> Utilities -> Disk Utility

- Click on your drive

- Click repair permissions

- Quit and Try to HotSync

*) Repair permissions on your Preferences Folder

- Open Terminal and do the following

> chmod 700 ~/Library/Preferences

> ls -ald Preferences

drwx------ 238 [user] staff ...

You should see your short username instead of [user]

- Quit and try to HotSync

*) Delete your palm settings and data

- Go to your Palm folder in your Documents folder

- Delete these:

- User Data

- User Data Archive

- HotSync Log

- Optionally (this might be risky!) delete these:

- Conduit Data

- PalmConduitList.plist

- sync.ini

- Quit and try to HotSync

*) Finally, if all else fails, double-click on the HotSync log in your Palm folder in your Documents folder. It's not the most cryptic log file in the world. It did give me any info to make the crazy guesses that got my problem solved.  
(Version 4.2.1)

MICHEL  I have not installed it yet, curious if it is compatible with Tiger. Also, is it necessary? I like using iCal, Apple Address Book, and apple mail. Other than the conduit installer, I find it useless that I may need to install the Palm Desktop Software since I do not use the majority of the software provided by palm. Any Suggestions.  
(Version 4.2.1)

SNOLLEY  I don't know why the Palm Desktop is having sooo many problems these days, but it's more than a little frustrating. I went through days and days of trying to fix this install problem. I'm not sure which of the following tips helped, but I followed their instructions and finally got the thing working!!  
(Version 4.2.1)

ANONYMOUS  To get this installed I had to take out the "palm hotsync" folder.

Main disk/library/application support/palm hotsync

Then after I reinstalled the palm software I removed the conduits I wanted out of the "conduits" folder of of the old "palm hotsync" folder and put them in the one newly installed "palm hotsync" folder seems to be work great. When every things installed right I love this program  
(Version 4.2.1)

JOE  I am waiting for two day to recibe the e.mail to download the Palm Desktop software 4.2.1 for Mac.

What hapen?  
(Version 4.2.1)

ANONYMOUS  Bought a Tungsten T3 2 weeks ago. Have had no problems with v4.1, does everyting it should. Tried multiple times to install v4.2.1 with no luck..."Failed to install successfully", tried all the tips from palm support and those listed here to no avail. With all this touble, remind me again what's better about v4.2.1.  
(Version 4.2.1)

ERIC GONZALES  To fix Palm 4.2.1 & OS X 10.3.4 "did not install correctly" issues:

Do following:

Control-click on the Palm installer, Show Package Contents, go to Contents, Resources and double-click on Install Utility. Enter your password when prompted. Run the Palm Desktop Installer and it should proceed without a hitch.  
(Version 4.2.1)

KDE  I installed 4.2.1 for Macintosh with no problems and it worked flawlessly including HotSync for about 2 days. Now when I try to open the application I get the message "Recovering unsaved changes..." then "disk is full" even though I have 8 GB of hard drive space free. Tried uninstalling and reinstalling, but still the same message.  
(Version 4.2.1)

ANONYMOUS  Hm, tried installing on a comepletely up-to-date 10.3.3 system that has never had Palm Desktop or any sort of sync installed, and am getting the same "Installation did not complete correctly" message, and HotSync manager won't launch. What a piece of crap.

I've been using my old PalmPilot less and less lately, but inherited a Visor Prism and thought I'd check it out... Oh well, it's really not worth the hassle. Bye bye Palm.  
(Version 4.2.1)

TADPOLEONTHEWEB  My installation went off without a hitch. I'm using Mac OS X 10.3.3. I'd suggest that if you're having trouble installing Palm Desktop to make sure you have the latest system software update. And when you install, try to put the installation in a different folder than the one in which your original Palm folder is installed to avoid problems from overwriting. Create a backup of your original in another place just in case.  
(Version 4.2.1)

NERVOUS PALM  Yeah, every time I try an "Easy Install" the post-install message says, "Palm Desktop did not install properly...etc."

The installation seems to work fine, but it makes me nervous. I've tried repairing permissions, reinstalling, etc. I get the same error everytime. But, it does seem to work okay. Hmm.  
(Version 4.2.1)

STONEY  Installer doesn't work correctly, at least if you are installing Hotsync files only. Hotsync Manager, Conduit Manager, and Transport Monitor were packages (not apps) with generic icons. Hotsync Manager would not launch. Tried repairing permissions before and after. I'd wait for the next revision before trying this one, or back up your files so that you can copy these three apps back once it fails.   
(Version 4.2.1)

ROGER WILMUT  Using a Tungsten T3 with OS10.3.3 and the previous Palm Desktop I had no problems. Now Hotsync acts as if everything on the Palm had been updated just before the sync - it uploads everything to the Desktop, taking several minutes instead of 30 seconds, and anything deleted on the Desktop reappears (and anything modified on the Desktop gets duplicated, even though it hadn't been modified on the handheld). Reported to Palm - they didn't seem to think the extended sync time mattered....  
(Version 4.2.1)

MLE  Palm Desktop 4.1 worked with Sony Clies up to Palm OS 4.1 (ie my old NR70V). This was a "silent" feature not really advertised.

Can anyone tell me if this now works with the Palm OS 5.2.1 found in the newer Clies? I got the TH55 but had to return it as it would not sync with OS4.1. Hopefully this does.  
(Version 4.2.1)

RAF  Hum... just installed and seems to run fine although I've two notes:

. my processor usage seems to be 10% higher than before (used to be 10% and now is around 20%), on my iMac DV 400 I'd like to keep it low when nothing is happening

. it seems that the number of conduits has increased from latest version, to avoid conflicting ones, I manually disabled the ones that were not in my previous set

So far, nothing bad to note, appart from the higher processor usage.

Raf  
(Version 4.2.1)

WHYTOI  Something weird. PD4.2.1's HotSync manager now has some form of conflict checking and refused to proceed unless I disable some of my conduits. Specifically it disallows Entourage conduit to co-exist with iSync/Now Up-to-date, eventhough I've already fine tuned Entourage settings to co-exist with them. Not very flexible. But I can see the benefit for most others. The power users just need an override.  
(Version 4.2.1)

ANONYMOUS  Here is a link to download palm 4.2.1 directly instead of filling in a form with your email address and waiting for further instructions

http://www.palmone.com/us/support/macintosh/macdesk421_legal.html  
(Version 4.2.1)

ANONYMOUS  Why in the world can't I sync over a network like the Windows version?

They slapped this thing together and haven't made any real improvement since.

I would love to see someone do this right - if I had the skills I would try myself.  
(Version 4.1)

ANONYMOUS  Even if you get Palm Desktop 4.1 to install, it is a crippled application compared to the Windows version. Basic tasks such as attaching notes are not possible, and in all the UI is very un-intuitive. Why couldn't Palm just mirror the Windows version??  
(Version 4.1)

ANONYMOUS  10.3.2 users - Stay with Palm 4.0! Mines still syncs beautifully!! Whew am I relieved!

(Was originally installed under 10.2.6)  
(Version 4.1)

CIVIHIS  There seem to be two solutions, both not that pretty, to installing palm 4.1 on panther:

Either way, log in as root user and run the uninstaller. Then:

1. for the not so faint of heart, remain logged in as root and install.

2. change permissions in /library/application support/palm... so that you are the owner and re-install.  
(Version 4.1)

ANONYMOUS  Will not install on OS 10.3!!!

If anyone figures out a work around let me know....  
(Version 4.1)

PAPERWEIGHT PALM  Problem? Hell my Palm has become nothing more than a paperweight as I can no longer sync between my MAC and Palm because of Panther...and that started the moment I loaded Panther on (the day Panther was released) I hope Apple gets the iPod to PDA status soon so I can throw my Palm away.  
(Version 4.1)

GARY SHAW  Palm technical has admitted there are troubles with installation on Panther and later versions of Jaguar. So I'd be careful trying to install Palm Desktop 4.1 on updated systems. They are supposively working on an update.

Don't know if this was a coincidence, but I was unable to boot after installing 4.1 on MacOS 10.2.8. Others have reported problems too.  
(Version 4.1)

ANONYMOUS  Runs on Panther without problems  
(Version 4.1)

FRUSTRATED!!!!!!!  I have been trying for two days now to dind a good download of Palm Desktop 4.1 for my PB G4 1GHz. Running 10.2.8 and keep getting an install error. Any remarks?  
(Version 4.1)

ANONYMOUS  I also cannot get HotSync to work with 10.3. Bleh. This is a real bummer, as Palm is notoriously slow to do anything for Mac. It'll be easily 2004 before they fix this. Easily.   
(Version 4.1)

ANONYMOUS  im using palm desktop 4.0 on 10.3 on an imac 800hz g4....No Problems with new isync....still no problems.  
(Version 4.1)

MLE  I've been using this version (4.1) with Jaguar for several months now and to some extent with the pre-release version of Panther with no problems (G4/400 AGP, 10.2.6& Snow i Book, 700Mhz). It also worked with 10.2.8 but I downgraded back to 10.2.6 when 10.2.8 screwed with my bluetooth connections (another story) Even when I upgraded from a Palm m505 to a Clie NR70V everything went perfect. Have not tried using iSync though. Personally the integration of Palm Desktop vs iCal & Address Book is much better.   
(Version 4.1)

ANONYMOUS  Panther = doesn't work. This is one of Apple's shortcomings as they never get the participation of the those allied tech group that MAC people rely upon, in the case Palm. Way to go Apple. So I wait until the day comes so that I sync my Palm in Panther. I am glad I held off buying a T3.  
(Version 4.1)

ANONYMOUS  This version doesn't work at all in Panther. I was one of the lucky ones who got it to work with Jaguar, however, I currently can't sync under OS/X 10.3. Time to look at some of the open source solutions to back up my palm.  
(Version 4.1)

ANONYMOUS  I don't like 4.1 for Mac at all. It lacks the note feature for events, to-dos, and addresses that is an intrinsic part of the handheld and on the Windows desktop version. It is not as intuitive as either Windows or the handheld when it comes to the Address Book. Finally, I simply cannot get my Palm to synchronize with the desktop program. All in all, a fully frustrating experience.   
(Version 4.1)

BILLSTER  Re v4.1 on G4 Quiksilver 867 OS 9.2.1: Install went well, but have experienced several crashes which corrupted the "User Data" file. A week work lost, but I do keep backups. Obviously unstable, so going back to v2.6 provided with Pilot.  
(Version 4.1)

UMAROMC  Here's the link for 4.0 if it works for ya;

http://www.palm.com/support/macintosh/macdesk40.html  
(Version 4.1)

UMAROMC  Every other Palm 4.1 app works- EXCEPT Palm Desktop itself- which unexpectedly quits on me without fail every time! >:p MDD G4/10.2.6... anyone know where I might be able to get 4.0?  
(Version 4.1)

ANONYMOUS  Where is the network sync? My Tungsten C can sync with Windows over the network but not with my Mac. The Windows app has a nicer look to it. Good potential but room for growth.  
(Version 4.1)

MINI  Yup, sucks more than a very sucky thing.

Wont even install without a permissions error on 10.2.5

Tried several times using differnt methods but no joy.  
(Version 4.1)

GOING TO WINDOWS DEVICE NEXT  Freakin stupid update, gives you a script so you dont have to go through the trouble of double clicking on a Palm file to send it to the Palm, now you can find the script and drag an item to it and drop. it has a few features the new palms can use, like voice memos (as if I would waste my money on another newer Palm) and it kills support for iSync, so you have to reinstall it to make it work again. Plus these lazy developers still didn't update the Read Me file, its dated March 8 2002...WTF?  
(Version 4.1)

ANONYMOUS  Sucks big time! Where is the same functionality like Windows client?  
(Version 4.1)

TULIO  I must be one of the lucky ones.

Can hotsync and all. No crashes.

Works fine to me.  
(Version 4.0)

ANONYMOUS  Bad news for me also. Can't hotsync, at least in 9.2.2, which I boot up in often. Stuff your Palm folder into an archive before you try this, as it messes with your Palm folder.  
(Version 4.0)

LKM  After not being able to backup my Palm for about half a year (due to the lack of software for MacOS X), this program promptly killed my palm and all the data that was on it.

It's a nice program, beautiful and useful, but unfortunately, it's stability is catastrophically bad.  
(Version 4.0)

ANONYMOUS  Doesn't interface well with Entourage. Quits with error messages frequently using MacOS 9.2  
(Version 4.0)

ANONYMOUS  Can´t install applications to palm over IrDA. Use a PB G4 with Mac OS X.1.3

After trying to do so hotsync looses the connection an then my user can´t be accessed on the desktop.

The user interface is very bad imho, especially in the address part. Windows version 4 is more compact and intuitive to use.

They even added fields that are not standard on the palm itself (like address2 = business address) which is not neccesary imho and does not work when editing this info on the palm and synching back.  
(Version 4.0b77)

TAMMIEMC  I finally had luck downloading, installing and using this beta release, and so far, so good. it has seamlessly hotsync'ed and that's what I have come to expect from my palm pilot and its sw.  
(Version 4.0b77)

RONAN  Hot Synch not working on OS 9.2 - I would leave this thing alone until they get it right!

“To Do List” failed (error = #1852402768)

“Memo Pad” failed (error = #1852402768)

“Date Book” failed (error = #1852402768)

“Address Book” failed (error = #1852402768)  
(Version 4.0b77)