 | Oct 26 2009 |
PURE PROSOFT SUPPORT As Gordon noted, we are working on a new version of Hear that will be available in the coming months. In the coming years I think. Hear is not compatible with Front Row and not compatible with Snow Leopard's Quicktime X. (Version 1.0.3) | |
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 | Oct 17 2009 |
MACACCRO When I bought Hear several months ago, it worked just fine. But over the lasts months, with Apple updates, it started not to work with many applications... And there's no update from Joesoft for more than one year now! This is not serious. And they still continue to sell it on their website! It is sad, because it is a beautifully designed products, but it just doesn't work anymore. :( Hopefully, there's some companies that put a real development on their product and take really care of their consumers. Audio Hijack Pro from Rogue Amoeba Software is the alternative and it really works the way you want! Goodbye Joesoft! It was (almost) a pleasure using (and paying!) your software. | |
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 | Oct 16 2009 |
MACLOVER1.1 It only works with iTunes... and I need this to fix bad sound watching Youtube etc in my browser rather than fix the sound of my already flawless iTunes music.. and iWOW for iTunes is much better anyway, but unfortunately only an iTunes plugin. (Version 1.0.3) | |
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Replies:
 | Oct 16 2009 |
PROSOFT SUPPORT We would like to address the issues here. First we do note that Hear is compatible with Snow Leopard, and most of our users use it with iTunes. We've seen that Hear will also work with other popular browsers for Mac. We'd like you to contact our Technical support department so that we can look further into the issues you are experiencing, please contact us either by phone, our support phone number is 925-426-6306, or you can send an email to us from our website: http://www.joesoft.com/support. We are open from Monday to Friday 7AM to 5PM, PST. JoeSoft Customer Support (Version 1.0.3) | |
 | Oct 16 2009 |
MACLOVER1.1 Their site say it is Leopard compatible LoL lolololololololol Give me a break.. in all honesty this is a piece of garbage... actually it does not work at all and has not for a few OX updates way before Snow. (Version 1.0.3) | |
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 | Sep 10 2009 |
PURE Still waiting since over one year for an UPDATE that fix the FRONT ROW Issue. (Version 1.0.3) | |
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 | Aug 30 2009 |
PISSNAROUND Hear seems to be the only audio enhancer that didn't break with Snow Leopard. I have both iWow and AstoundStereo Enhancer. Both broke with 10.6 (Version 1.0.3) | |
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Replies:
 | Aug 30 2009 |
PISSNAROUND
btw, I am running Hear 1.04 (Version 1.0.3) | |
 | Aug 30 2009 |
PISSNAROUND Ok, my bad. seems iWOW 3.1 works just fine with 10.6. Apple just moves it on install for some reason (Version 1.0.3) | |
 | Aug 27 2009 |
BELA Anyone who has attended live performances knows full well that recorded music, even when expertly laid down and listened to on high end playback, is not the real deal. Many of us know what music is supposed to sound like live. Some of us who have worked in recording studios have a good idea what studio produced recordings are supposed to sound like. Unfortunately, less that optimal playback equipment and lossy compression of mp3 copies markedly limit the fidelity of any recording. Hear helps generate more realistic sound from recordings. Used correctly it will compensate for deficiencies anywhere in the playback chain. Like any powerful tool, it is fully capable of wreaking havoc when misused. If you aren't interested in reading the manual and learning how to use the program, I cannot recommend that you buy it, this is not a one size fits all plugin. (If you don't want or need the flexibility and power of Hear, consider the Xmod, Astound Stereo Expander or SRS iWow, although the latter is only available for Mac as an iTunes plugin). But if you can devote a hour or so to learning what it is that Hear does, if you have a good idea of the sound you want for a given music genre and you enjoy tweaking, get this software. I use Hear for all computer sources when played through attached speakers (Harman Kardon Soundsticks in my case). I have a few custom presets (jazz, pop, classical, small and large ensemble) all of which I set up using the stock Hear presets as starting points. This took very little time once the interface and processing was understood. Again, this is not a one size fits all process. Your play back system, musical tastes and conception of an ideal sound will differ from most anyone else's. Hear easily accommodates those differences. On a dedicated audio system of good quality Hear has less to offer, but with poorly recorded music (especially older analog-digital remasters) or mp3 files it still can be a big help. The interface is lovely. The controls are easy to use. From the general tab the basic effects can be adjusted, any individual processors can be toggled off and on, the processing chain can be reordered. Each individual processor is given a separate tab for its specific adjustments. There are a whole raft of presets for music, movies, speech, games and special effect. Some of these may work for you without modification, any of them can be modified and saved as a new preset. I suggest creating a personal folder in the ~/Library/Preferences/Hear/Hear Presets/ to hold your modifications. My only complaint is that the manual doesn't go into enough detail about how each control actually works. A description of what exactly each one does to the sound be a big help. This information can be learned by trial and error and so is certainly not a deal breaker. A description of the installed components would also be welcome. I have been using Hear on a MacPro and MacBook daily for the best part of a year and it has been rock solid. I have not uncovered any significant bugs and no slow down of the machines. In fact, I'm frequently using Photoshop and Final Cut while Hear is running with absolutely no hit on the performance of these processor intensive programs. These computers are. of course. relatively new Intel machines with at least a dual-core processor. I have no experience with Hear on PowerPC machines. (Version 1.0.3) | |
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 | Jul 31 2009 |
RY.MA Sound is unchanged. For what is Hear good? (Version 1.0.3) | |
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Replies:
 | Jul 31 2009 |
Because of the way Hear operates, it requires a restart of the computer once the application is installed to finish the installation process. We'd love to hear from you, please contact our Support department so that we can help you further. We can be reached at 925-426-6306, and our hours are from 7AM to 5PM Monday to Friday, PST. Joesoft Customer Support (Version 1.0.3) | |
 | Aug 20 2009 |
ARGHN simply doesn't work (Version 1.0.3) | |
 | Jul 13 2009 |
ZX Hear is not working anymore! (Version 1.0.3) | |
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Replies:
 | Jul 17 2009 |
PROSOFT SUPPORT As Gordon noted, we are working on a new version of Hear that will be available in the coming months. Please contact our Technical Support Department so that we can look into helping you get Hear working on your system. We've not heard of any problems with Hear after the Apple OS updates, so we'd like to look into the problem you are having. You can contact our Support department at 1-925-426-6306 and we're open from 7AM to 5PM Monday to Friday, PST. We'd love to hear from you and help you out. Joesoft Customer Support (Version 1.0.3) | |
 | Jul 30 2009 |
SHOCK J Same here. I didn't even realize until now, but Hear is not enhancing sound for me either. Activity meter moves but sound is unchanged. (Version 1.0.3) | |
 | Jun 16 2009 |
ZX After the latest Apple software updates...We are back to the 'coreaudiod not responding' error!!! Please fix it. (Version 1.0.3) | |
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Replies:
 | Jun 17 2009 |
GORDON BELL We're already working on a new build (coming soon) that of course is a free update-- Stay tuned-- (For now, if you do a restart that should get it back up and running)-- Please contact Prosoft support if you want to check out the new build in beta--(that will be available to our beta group shortly)-- gordon from Joesoft (Version 1.0.3) | |
 | Mar 2 2009 |
PIRX Yes, definitely a memory leak. What a pity, such a great app. (Version 1.0.3) | |
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 | Jan 12 2009 |
CHIEFTED I am very happy.... That I didn't purchase this app. There is a memory leak somewhere with this application. Forget about getting a decent stream, with this application installed I ran into constant buffer issues (and I was using it on my computer at work with a T3 connection, so its not the connections speed, nor is it anything with the corp network). Its over priced, distorts sounds big time and was a pain to uninstall. Rebooting the computer just to install this....please. Stay away from this one folks (Version 1.0.3) | |
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 | Jan 19 2009 |
I want to address a few things-- We've never heard of the streaming issue you've mentioned from anyone, anywhere, so we'd love to hear from you about this.. Are you streaming via itunes radio? We have many users that do that and as mentioned, have never heard about this-- As far as uninstalling: Hear is a product which affects the sounds on your mac, not just iTunes.. Therefore it is installed differently than a normal app (has to) so that it can be used on games, DVD movie playback, QT movies, iTunes and other apps.. If you don't like Hear, not a problem, simply use the included uninstaller, which removes it easily (yes, you have to restart, as mentioned, because of the type of program it is and how it runs)-- You can also turn Hear off for whichever apps you don't want it to affect -- We've had extremely happy users for Hear and offer a full 30-day demo to try it out-! Gordon from Prosoft- (Version 1.0.3) | |
 | Feb 8 2009 |
EASER I've not had these problems and have had very good clarity in the sound. Indeed, I dumped SRS iWow in favor of Hear. Especially with the current "upgrade" of iWow, I think it's worth pursuing alternatives. (Version 1.0.3) | |
 | Dec 26 2008 |
DRLEX People who expect to flip the switch on this software and get incredible sound out of any audio set-up, expect magic. Hear is loaded with all kinds of presets which are basically worthless. To get good sound out of a particular system, one needs to tweak the necessary settings to the correct parameters. Now, this is the main problem with Hear: you need to be kind of an audio engineer to do this. You may be lucky with one of the presets, but most of those use way too exaggerated settings just to showcase what Hear can do. The better the audio system, the closer each setting should be to 'zero' or 'neutral'. I know which settings to tweak in order to make a $5 headset sound like a Sennheiser, or get less crummy sound out of the tinny speakers in my MacBook Pro. But the 'average Joe' has no clue which of the 100+ settings to tweak in order to counteract the 10+ mysterious shortcomings of his/her particular system. Maybe some kind of comprehensive guide should be supplied which explains how each particular setting can be used to counteract a particular shortcoming of a sound system, and which settings are just pure 'ear-candy'. Since I have learnt how to use it, Hear has become almost essential for me. Unfortunately my major gripe with this program is that it's riddled with bugs. First of all, Hear has a memory leak. It will increase the memory usage of each and every application that plays sounds, each time a new sound is loaded or played. Eventually this will make the program crash, after slowing down your Mac to a crawl due to swapping. For instance, Audacity 1.3.6 will quickly consume all of the 3GB of RAM on my machine when loading a large sound and pressing the 'play' button a few times. Next, the controls will stop working at random moments, including the 'on/off' button. In such cases, the only way to regain control of Hear is either logging out, or manually killing the Hear Daemon and closing and re-opening all sound-related programs. Finally, when changing presets or settings, the previous settings are still used when a new QuickTime movie is loaded afterwards. The Hear interface must be quit and re-opened to 'fixate' the new settings. The 'average Joe' will not realise that any of the 3 above behaviours are bugs, except maybe the first one. The second and third bug will only make it seem like Hear doesn't work at all. If anyone at JoeSoft reads this, I highly recommend fixing those bugs as soon as possible. I really love this program but it will only be a matter of time before my frustration due to those bugs piles up so high that I start to hate it. (Version 1.0.3) | |
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 | Jan 28 2009 |
Those are some significant negatives for a 4 star rating! Significant memory leaks and control bugs would put it out of reach of 4 stars in my book, especially if it also requires technical knowledge to make good use of it. (Version 1.0.3) | |
 | Jan 28 2009 |
DRLEX Yes, in hindsight I would have given 3 stars. The fact is that when it works, and if you know how to use it, it works really well. It would be unfair to rate down a product because it requires some technical knowledge to use it. I wouldn't rate down a program to draw chemical structures because I can't do anything useful with it, I just wouldn't use or rate it. Granted, Joesoft gives the false impression that anyone can use Hear's full potential. (Version 1.0.3) | |
 | Mar 11 2009 |
YULETIDE Wow... thanks for the heads up... I agree about giving this 3 stars tho... even for experienced users, having to deal with all these issues on TOP of also being your own audio engineer. A program shouldn't step on its own feet. I haven't tried it yet... but I must say if Hear's presets are crap, that's a big disadvantage to the comparatively decent presets in SRS iWow. But that's just hypothetical... Devs, wake up and fix these damn bugs! Us users are a fickle bunch.... (Version 1.0.3) | |
 | Dec 12 2008 |
JEFF H. I really like this program, well, I should say that I like it on my Mini with a simple 2.1 speaker setup. I mostly watch movies and TV on this second computer and listen to no music on it at all. So I can't comment on how it makes music sound better/worse. But what I CAN comment on is the huge improvements its made on movies/TV. I used one of the movie presets, "Drama" I believe, and then tweaked it. I have an older set of Monsoon 701's so the sound produced by them was pretty good and tended to be transparent anyway, but the 3D effects of Hear were great! It ALMOST sounded like there were surround speakers. It DEFINITELY sounded like there was a center dialogue speaker. I tweaked Hear to seem more spacious and it was very impressive! But just for giggles I put Hear on my G5 that has Logitech Z5500 digital speakers. The Z5500 speakers didn't need anything to make them sound good, to me they are the most impressive computer speakers that I have heard. But I figured what-the-heck and installed Hear anyway. I lived with it for around 3 minutes and AppZapped it! I was very happy to see that after zapping Hear and a restart, everything on my G5 was back to normal and my Z5500's sounded great again. I guess it really depends on your setup and needs, but I recommend Hear, sorta'... (Version 1.0.3) | |
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 | Nov 25 2008 |
XENOPHILE I will echo Esperidion's observation that Hear yields over-processed sounds. For those interested in listening to music that is faithful to the original intent of the recording artist, Hear is worse than useless. It's also a resource hog on my Power Mac G4 dual 1.42 GHz system. Hear did enhance the movie watching experience on my system (stereo, not surround), giving crystal clear voices and crushing special effects sounds, all with a more spatial aspect, as if the soundstage was larger than my two-speaker stereo system, but smaller than a full surround sound system. I'd certainly recommend trying out Hear, but given my setup I figure I'll pass on it and put the $50 towards a true surround sound system. I didn't use Hear very long, but it was stable as far as I could tell. (Version 1.0.3) | |
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 | Oct 7 2008 |
ESPIRIDION I've used Hear for a couple of months now. From the start, I realized that it was unusable for listening to music since it yields over-processed sounds. I have tried presets as well as my own settings. My settings were an improvement over the presets, but I decided not to waste time creating separate settings for each song I hear. As an effect it's an interesting novelty. Some people may like this, but I don't. Still, as an effect it may be interesting with different games, videos and movies. Unfortunately it does not work with VLC 0.9.4, under OS X 10.5.5. I don't know if it's a general problem or just my system. It was also not working with the previous VLC version. (Version 1.0.3) | |
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 | Oct 4 2008 |
PISSNAROUND Apfelz, thank you for letting us know this doesn't work. Does make me wonder what we are all listening to however. (Version 1.0.3) | |
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 | Oct 3 2008 |
PURE I bought this program and I love it. The music sounds much much better, richer, warmer now on my Mac Mini, and the bass is fantastic. You can try a Demo and play with it, as I do. I spend several days too get the right settings for me, but now I am fully satisfied with this incredible sound that comes from my Mac. Ok, I use Hear in combination with good Sennheiser Headphones, maybe a difference to normal or cheap Speakers, Headphones. I have tested it with several iTunes Versions and it works perfect for me. To get a wonderful sound with Hear try to disable all functions first, then try one to another. I move the Superbass Slider to 80%, the Fidelity Slider to 15% and have enabled the Extended Fidelity. Then I set the Maximizer Sliders (High and Low Contour) both to 50. - No other settings - With Hear I cannot only listen enhanced Music with iTunes, I can use it with all other Applications like DVD Player, EyeTv and ... What I miss is the Support for Front Row. I hope their will be soon a new Release, that fix this issue. When People wrote here that this program is crap I think there is somthing wrong with there Mac, or they have installed an application that collide with Hear. Give Hear a try and load the Demo, it is worth. (Version 1.0.3) | |
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 | Oct 3 2008 |
APFELZ 1. I waited months(!) before I wrote my comment :-( 2. I tested it on 3(!) different Macs with the same problem :-( 3. It is no open source or freeware it is an very expensive tool that does not work :-( Roundup: I defenestrated the money I wish I spended for a homeless guy - would have been a better investment
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 | Oct 2 2008 |
APFELZ I have paid 50 bucks for an app that does not work any more! So I will use SRSiWOW - that works - without restarting my Mac every time! (Version 1.0.3) | |
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Replies:
 | Oct 3 2008 |
GORDON BELL Hear does not "require a restart every time"-- We are seeing a few isolated cases, where, after some amount of time (usually a few weeks or so), that Hear requires a restart. We are looking into the cause of this and once determined, can look for a bug fix for that. Its not occurring for most customers and therefore it makes it trickier to track down and reproduce. Gordon from Prosoft (Version 1.0.3) | |
 | Sep 29 2008 |
PISSNAROUND oddly enough, a restart fixed the problem. of course the problem showed up after a restart. it seems to me, having to restart the mac on occasion to get something to work for awhile doesn't seem quite right. :o) (Version 1.0.3) | |
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Replies:
 | Sep 29 2008 |
GORDON BELL Yes, we are looking to address the issue that the restart is helping to rectify.. Hopefully we'll have something posted in the near future-- Thanks for your feedback-- | |
 | Sep 29 2008 |
PISSNAROUND you're welcome. hopefully very soon :o) btw, I asked in an email quite awhile ago if you had any more technical info on Hear's various controls and settings such as what frequencies the controls work at etc. in particular I could use sone info on the limiter. what threshold and ceiling actually adjust and where. | |
 | Oct 1 2008 |
So I've been looking into your question and got this from our engineering group: Threshold basically controls how much to amplify the signal, only it is measured in the opposite direction. It is a kind of like a pair of scissors, which will bring all the signal that exceeds the threshold down to the threshold level, and then amplifies the signal so that the threshold is brought up to whatever ceiling value is showing. As an example: If Ceiling=0dB, that means to bring it to the maximum. When Ceiling == Threshold, the signal is just cut (limited) at the threshold level and no amplification is performed. Of course, Limiter within Hear is a dynamics processor, which does not just clip the signal, but rather, ensures that no audible clipping is made while the signal stays within the given range. One can think of a limiter as a volume control basically, which carefully limits all the output that goes beyond what hardware can output. Also, sorry to hear that you did not hear back from our support team- Did you send an email or use the form on our website ? Just trying to track that down so we can improve that experience too-- Gordon from JoeSoft (Version 1.0.3) | |
 | Oct 1 2008 |
PISSNAROUND Thanks for the info Gordon. That helps some. It's been long enough I don't remember if I sent an email or used a form. If it was an email wouldn't be under this name anyway. The only reason I asked was because I am an old audiophile and just like knowing these sorts of things, spec sheets etc. thanks again. (Version 1.0.3) | |
 | Oct 3 2008 |
PISSNAROUND me again, just installed iTunes 8.01 which caused Hear to stop. Looks like installing a new version of iTunes and perhaps other system updates is what is causing Hear to fail until a restart. just in case you didn't know. (Version 1.0.3) | |
 | Oct 3 2008 |
Thanks for the post.. We've tested it here and are not having any problems with loading a new version of iTunes (8.1 or other) or any other system updates... We'll continue to check into this.. We'd love it if you could contact us via support to open up a case for this--thanks-- Gordon from Prosoft (Version 1.0.3) | |
 | Oct 4 2008 |
PISSNAROUND about the threshold and ceiling settings. I understood the explanation, however, might be easier if the settings were actually labeled in db as opposed to 0-100. just a thought (Version 1.0.3) | |
 | Sep 27 2008 |
PISSNAROUND Hear 1.03 seems to have stopped working entirely with Leopard 10.5.5, iTunes 8 and Quicktime 7.5.5 installed. (Version 1.0.3) | |
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Replies:
 | Sep 29 2008 |
We are running several test machines with this set up and not seeing any issues-- Please contact our support team as we'd love to see what is going on -- Also, try a restart, as that may rectify the problem--- Gordon from Prosoft (Version 1.0.3) | |
 | Sep 20 2008 |
DREMWKR I cannot in good faith recommend this product as it is now. In fact I say: STAY AWAY! After I loaded Hear (after paying for it) I wanted to see what it would do for my favorite game, World of Warcraft. After all, Hear is advertised to improve your gaming experience. The game hung the first time I tried launching it, the 2nd time it crashed it on startup. Since the problem started directly after loading Hear, I used AppDelete to do as complete as possible uninstall, still WoW crashed. I next tried doing a clean install of Leopard, just carrying over the system settings. WoW still crashed. Skype among others also I noticed were not working. The JoeSoft website was no help at all. After reading the review comments, I deleted the audio plug-in noted below. After that everything worked fine. It seems that JoeSoft did not test their product with WoW 2.43 and Leopard 10.55. Not to mention Skype, etc. (Or knew and let it go). Since this thing is meant to work with gaming, and it doesn't with the most popular one on the planet raises profound questions about the value and stability (of what it is supposed to work with) of the software, if not ethical questions of its lavish advertising. If anyone at JoeSoft actually reads this (and they should-its FREE direct user feedback) I challenge them to post a developer response in this review section. (Version 1.0.3) | |
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Replies:
 | Sep 22 2008 |
Joesoft is always appreciative of feedback and we routinely check MacUpdate for posts about our products (both good and bad).. We are looking into the issue you're seeing with WoW and 10.5.5... Please note that the version you're using is something that was released before 10.5.5 even came out, although that might not be the root of the issue-- We did do testing with WoW and did not see that issue before, but we'll be working to reproduce that on our end and look for a fix in the next build.. As far as uninstalling, you have to use the Hear Uninstaller, which removes all pieces associated with Hear (after that, you do a restart). This is due to the nature that Hear is working (daemon-app), and many of the third-party uninstall products do not do a good job of removing the app completely (we include the uninstaller anyways, so always best to use that since it comes from the developer).. Nonetheless, we do appreciate your feedback and we'll look into the issues you're reporting here and hopefully can have them addressed shortly-- Gordon from Joesoft (Version 1.0.3) | |
 | Sep 22 2008 |
DREMWKR To the developer: I am grateful you responded. If you do get your product to work with WoW, Skype, etc and the latest Leopard update, please let me (and everyone else) know, I'd like to see what it does for games, since I already have a paid copy of it. I would happy to rerate Hear if you do. (Version 1.0.3) | |
 | Sep 22 2008 |
GORDON BELL We're checking on World of Warcraft now... We had issues with Skype before but had fixed them with the last release (You're running 1.0.3, correct?)---We just tested Skype here and aren't seeing any issue We have not had anyone contact support with any issues with 10.5.5 and we're running that here with no problems.. We'll keep checking-- I'd be good to have you contact our support team with the actual system set up, issues you're seeing,etc (we don't monitor these pages for support, so it's always best to contact them for that directly)--that'll help us track down and reproduce the issues you're seeing (which we're not seeing with other customers).. Gordon from Joesoft (Version 1.0.3) | |
 | Sep 23 2008 |
That is not completely correct. :) I have contacted you with issues with Skype after updating to new Quicktime 7.5.5 - the issues started after that, before updating to 10.5.5. After updating to 10.5.5 I gave it another shot, and still it crashes Skype every time. Uninstalling Hear, solves the problem. (Version 1.0.3) | |
 | Sep 23 2008 |
I will check with support to see about your issues. I am not in support, but I did have the support manager work with our QA group to specifically test Hear, 10.5.5 and Skype and we didn't see any problem-- I'll have them also check what version of QT they have installed-- Please do contact support and ask for David- We'd love to track down what issues you're seeing--thanks in advance guys-- | |
 | Aug 31 2008 |
O5220803 Sadly, Hear and iWow tend to over process, iTunes input, while VL remains totally clean! So YOU make the choice! (Version 1.0.3) | |
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 | Aug 16 2008 |
O5220803 For the general listener Hear's "Effects-Hp-ambience-S" is quite good for general listening! Enjoy! (Version 1.0.3) | |
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 | Aug 12 2008 |
O5220803 A truly superb application. It requires quite a bit of experimentation to master its diversity of settings for your listening requirements. However, once you get there, HEAR's reproductive qualities are excellent. (Version 1.0.3) | |
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 | Aug 8 2008 |
LONGBOY I have to apologize to the author and to other readers for my previous comment. It turns out that the annoying quaver/vibrato is absolutely _NOT_ CAUSED BY "HEAR"! I give Hear five stars. And not because I'm trying to make it up to the author for shafting him. I paid full price and it's worth every penny. (Version 1.0.3) | |
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 | Aug 8 2008 |
LONGBOY Hear introduces an annoying, vibrato-like quaver into iTunes playback on my '07 iMac G5. So, I've stopped using it. But it's so good that I paid for it and used it for *months,* even though I had to endure that added vibrato. Abstracting away from the vibrato, I'd give Hear five stars. Yes, I also use OSS or iWOW, as the mood and type of music strike me. (Version 1.0.3) | |
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 | Aug 5 2008 |
M-RICK For sure i will not buy Hear ! i have downloaded it yesterday afternoon to give it a try, so ok it corrects well the sound, no doubt. But tonight i spent 1 H to figure out why i couldn't use Skype anymore ! Deleted pref and everything, but just for nothing ! No chat software, nor imovie, nor Photo Booth (strange it doesn't use sound ...) nor any other software using sound or video output were able to launch ! Until I restared with the extensions disabled and they worked ! I removed everything belonging to Hear and restarted and ho miracle everything was working back ! It was the Hear.plugin stored in the /library/Audio/HAL folder that was conflicting. Hey guys, check your softwares before releasing them ! (Version 1.0.3) | |
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 | Aug 6 2008 |
Sorry you did not like the Hear product. Most customers have been very happy with the product and how it improves their music, movies, games,etc.... It's really important to make sure you tweak the EQ Settings to your preference (the standards are just starting points...)-- Because of the way Hear works, you cannot simply trash the prefs file, delete the app,etc.. Hear works system-wide, which means it must be uninstalled using the uninstaller (under the Hear drop-down menu)-- By trying to remove it piece-by-piece, yes, you created a little extra work for yourself... It's easy, just use the uninstaller and restart and you'll be fine--- Gordon from JoeSoft-- (Version 1.0.3) | |
 | Jul 27 2008 |
NEUROJIMMY Excellent, goes beyond SRS iWow (Version 1.0.3) | |
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 | Jul 9 2008 |
BDOBBS Hear does beautiful things to the sound that comes out of my MBP. I'm an amateur audiophile, but I'm no purist, and as far as I'm concerned, Hear is a fantastic app. It makes listening to music and watching movies much more enjoyable. I mostly listen to blues, hip-hop and electronic music. At work I plug my laptop into an auxiliary port on an Aiwa stereo, and it sounds GREAT. At home I Toslink to some Logitech Z-680s, and it really wows. The sound is much richer and fuller. I lack the vocabulary to describe in detail these changes, but I know they sound amazing. The best feature I've found so far, is that you can individually control the volume of each application on your mac! it's FANTASTIC! The interface is beautiful (Great icons!), but utterly un mac-like. Kind of frustrating. Totally unnecessary, but also really badass. I'd recommend it. (Version 1.0.3) | |
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 | Aug 7 2008 |
JACK SPARROW Yeah, I have same problem. After trying HEAR I decided to delete it 'cause it's not that good. I used AppZapper but since then the sound on my iMac is terrible... No clue how to get rid of it... (Version 1.0.3) | |
 | Jul 7 2008 |
JEFF H. I would never review software that I haven't tried, and thankfully I have a nice set of 5.1 Logitech digitals, so maybe this wouldn't be needed, but... been reading some nasty stuff about this app elsewhere on the www. Conflicts with Skype, system crashes, etc... Please don't jump on me...these are only things I've been reading. Have there been many experiences like this? Some reviews seem glowing, others seem neutral. (Version 1.0.2) | |
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 | Jul 8 2008 |
Thanks for the post... We have indeed seen conflicts with Skype and other similar apps like Skype. We will be releasing a new version of Hear this week that addresses those issues.. We've not seen system crashes and haven't heard of anything like that via our support center. I'd love to address that if you've seen posts for that somewhere. Gordon from Prosoft (Version 1.0.2) | |
 | Jul 4 2008 |
IGREG I uninstalled Hear, using the uninstall feature in Hear menu and now I am getting obvious distortion in my iTunes. I installed the full paid version. (Version 1.0.2) | |
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 | Jul 8 2008 |
GORDON BELL After uninstalling using Hear's uninstaller, you must restart (the app runs as a Daemon, so that is required)-- Let us know via support if you are still experiencing distortion after the restart... Gordon from Prosoft (Version 1.0.2) | |
 | Jun 12 2008 |
PASPRO There seems to be a conflict between the current version of Hear (1.0.2) and the Skype client on Mac (2.7.0.330). When Hear is running and I make a phone call with Skype, it rings for two or three times and then Skype crashes. Similarly, if I receive a phone call then after a few seconds Skype crashes. I have been unable to make or receive a phone call with Hear 1.0.2 but I had no such problem with any of the previous versions. When I uninstalled the application from my Mac Skype started working without any problems. (Version 1.0.2) | |
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 | Jun 13 2008 |
Thanks for the post about Skype. We are looking into this right now to work on a fix for this.. Thanks for the heads up-- Gordon from JoeSoft/Prosoft (Version 1.0.2) | |
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 | Jun 11 2008 |
Not sure if you mean "mood", which is a preset we have or "demo mode"-- Nonetheless, both seem to be working fine and we're not seeing any others who are reporting this... Please contact our support team so we can troubleshoot this--thanks! Gordon from Prosoft (Version 1.0.2) | |
 | Jun 11 2008 |
ELEGRAPHY Sorry it was my bad spelling - "mood" instead of "mode"! Please find the screenshot here. 2. Go to: ftp://ftp.elegraphy.com 3. Username: anonymous@elegraphy.com PowerBook Ti G4 1Ghz, 1GB SDRAM Thanks for any help. (Version 1.0.2) | |
 | Jun 11 2008 |
PISSNAROUND I suppose I should review this now. Obviously it is the best sound enhancement available for Macs available. It will dramatically improve one's sound overall. One note of caution or really more a hint. Because audio sources vary in quality dramatically. One can end up trying to endless adjust things almost on a file by file basis. Try and find one or two that work and leave it be. (Version 1.0.2) | |
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 | Jun 11 2008 |
PISSNAROUND All issues seem to have been fixed. Now I'm a happy guy. (Version 1.0.2) | |
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 | Jun 4 2008 |
GORDON BELL Gordon from Prosoft here, We're looking into this and it does look to be something with Activity Monitor, as similar apps are seeing the same thing- There is a lot of discussion no this on developer pages,etc.. The important thing to note is that it's not hung. It looks as if Activity Monitor is simply reporting it as "Not Responding". Of course, if you hear that Hear is working (making your audio sound better,etc) then it is definitely responding, no matter what Activity Monitor is saying... Basically, it looks like Activity Monitor has it's hands over its ears, saying, "I can't hear you! I can't hear you! Blah blah blah...", when in reality, it's working fine, no reason to be alarmed :-) We just need to find out why Activity Monitor is acting that way and reporting this incorrectly.. Nonetheless, we are working with developer relations at Apple to get to the root of the issue so that it reports correctly.. Hopefully we'll see that fix very soon- Gordon from Prosoft.. (Version 1.0.1) | |
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 | Jun 27 2008 |
GORDON BELL For those seeing the CoreAudio and other Activity Monitor "Not Responding" alarms.. This link gives a little more background about what is going on with that. Also, please note that the very latest release of Hear has addressed this problem with Activity Monitor, so you will not get these false alarms.. http://www.macworld.com/article/134188/2008/06/0627bugsnfixes.html (Version 1.0.2) | |
 | Jun 2 2008 |
PISSNAROUND As far as the hung processes. It seems to be a quirk of Activity Monitor. If checked with something like Peek-A-Boo, they don't show as hung. And being nothing is affected,i.e., everything runs, and Hear isn't the only program where those processes show as hung. Are plenty of reports of coreaudiod showing as hung since at least Tiger for example. just my thoughts (Version 1.0.1) | |
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 | May 30 2008 |
ROSENKRIEGER The previous version already had a problem on Leopard 10.5.2 - UserAgent will hang if Hear is running. Now with 10.5.3 the UserAgent hangs AND the coreaudiod also shows up red in the activity monitor. This is a great app I would buy - but with these two problems I am not willing to shell out any money. (Version 1.0.1) | |
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 | Jun 3 2008 |
DEVONHUB With the release of OS X 10.5.3, we too have seen the 'coreaudiod' process reporting a 'Not Responding' status and are investigating the problem. If you are interested in becoming a beta tester, please send an email to our technical support department with your contact info. Send an email to: Devon @ Prosoft (Version 1.0.1) | |
 | Jun 3 2008 |
ROSENKRIEGER I'd love to beta test HEAR but I am unsure about the email adress, since it does not say in your post or would that be devon @ prosoft DOT com ? (Version 1.0.1) | |
 | Jun 3 2008 |
DEVONHUB Not sure what happened to that line of the previous post. The email address would definitely be handy. :-) dEVoN from Prosoft (Version 1.0.1) | |
 | May 12 2008 |
MDELFS Amazing software--it cleans up any audio coming out of your Mac and you won't believe the difference of the before and after. At least try the demo and prepare to be amazed. Love it, 5 stars across the board. I wish this tool was actually part of the operating system. (Version 1.0.1) | |
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 | Apr 28 2008 |
PETERVV Gives great result with minimum effort! Not worth trying on very small loudspeakers, but the result is quite impressive on your home stereo. I will only regret some distortion on some instruments (like piano), that occur if you dont change the settings depending on the type of music
Suggestion : get iTunes type of music on the fly and then change the settings accordingly
A very good buy! (Version 1.0.1) | |
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 | Apr 27 2008 |
GRAJEK Conflict with Skype! Buuuuuu (Version 1.0.1) | |
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 | Apr 23 2008 |
EASER How is this significantly different from OSS 3D, which has been around for a number of years and has a remarkably similar interface design? And which is $20 cheaper? (Version 1.0.1) | |
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 | Apr 23 2008 |
GORDON BELL Hear is actually the replacement for OSS 3D. With Hear, we've fixed many issues that OSS 3D had as well as redesigned the main UI and have added a substantial amount of presets to the product. We also have plans to add additional features (free updates) over the next few months which will further expand the differences between OSS 3D and Hear. Hear also comes with full technical support (phone AND/OR email). Please note that we have a discounted upgrade offer for former OSS 3D users (Just $19.95): http://www.joesoft.com/oss3d/ Gordon from Prosoft (Version 1.0.1) | |
 | Apr 23 2008 |
DJEFIS This software is indispensable to change the quality of my music. The best one that I know at the moment, 50$ are not spent badly if you have the Bose! (Version 1.0.1) | |
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 | Apr 23 2008 |
FARIBORZ There's only one adjective to describe this utility: "AMAZING"! Once you install it on your computer you won't believe your ears! It has hundreds of options for all tastes and having the possibility of upgrading from iWow makes it a real steal. Try it and you will not regret. Fariborz AMIRSHAHI - Verona (Italy) (Version 1.0.1) | |
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 | Apr 22 2008 |
MARKOH $49.95??!!!!???????? BUUUAAAHAHAHAHAHAHAHA!!!!!! $29.95 sounds more like a reasonable price. Plus... a lot less people would actually pirate this interesting app. (Version 1.0.1) | |
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 | Apr 22 2008 |
HOLYPOLY Version 1.0.1 has been released today, and I'm certain that the developer does everything possible to straighten out any bugs, but it still crashes EyeTV. Again, I had to eradicate Hear from my system to bring EyeTV back to life. Well, there's always hope... (Version 1.0) | |
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 | Apr 14 2008 |
EOSOFFICE I´ll give it 5/5 in most categories because it really enhances my itunes experience. I have a logitech speaker set with subwoofer but it´s not a very good speaker system and even with tweaking the itunes eq it sounded dull and the bass was always way too much. With Hear my stuff sounds really better. A lil like I bought me a new pair of good speakers. Good for mp3 dj´s too I guess because the tweaking range looks quite impressive but maybe that is not my field and I leave that up to someone else. I dont care if it´s former OSS 3D, I like it sort of and it´s a 1.0 in a new pair of shoes I guess. It could be a little cheaper but the sound tweak ability is thnx and they should have sold this thing to apple right away. And I guess the real value depends on the hooked up speakers and the usage. (Version 1.0) | |
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 | Apr 10 2008 |
HOLYPOLY There'll be a special upgrade price for owners of OSS 3D - look here: http://subband.com/ (Version 1.0) | |
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 | Apr 9 2008 |
ME2 OK: it looks like HEAR is OSS 3D released by JoeSoft. That is why the two look alike. | |
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 | Apr 9 2008 |
HOLYPOLY Yes - the control windows of the two apps look very much alike - the option buttons have been moved around a bit, and Hear's got a much prettier face, though. Wonder ifr there'll be an "upgrade" options for current users of OSS 3D. (Version 1.0) | |
 | Apr 9 2008 |
DA-LA Unfortunately I have to agree with MSWWSM that the most useful feature in this software is the Uninstall function. I downloaded Hear to check out if it could improve the often poor audio coming from various video sources. (Movies played in VLC, YouTube clips etc.) My set up consists of an external MOTU Ultralite soundcard, which is hooked up to a pair of Tannoy studio monitors. It seems like Hear doesn't like the external card at all. Hear remains inactive when the MOTU is selected for audio output and the computer throws a fit, with either audio drop-outs or the spinning beachball of death, when I try to access the Sound System Preferences or the Audio MIDI setup utility. As for the actual sound quality of Hear, I can't say as I didn't get it to work. (Version 1.0) | |
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 | Apr 9 2008 |
ME2 Wow, what a great sound. I pulled the hear-plugin to the desktop and restarted useragent and all is well. But, can I assume doing so my program doesn't work anymore? Seems to still be working. Thanks for a great program and please continue working on it. (Version 1.0) | |
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 | Apr 9 2008 |
MSWWSM I'm giving this a main rating and stability rating of 2 just because the uninstall feature works without a hitch. And, man, are you gonna need it. All the basic and music presets are so destructive they make me want to cry. The only gimmick preset that even sounds remote like what it's simulating is Phone Line. I can't use my Duet directly with my MacBook Air, no FireWire, so it has to stay on another Mac. I figured if it's not that stunning Apogee sound, maybe a software product could get me similar results as the Creative Xpod without the taking up the USB port. The Xpod is so much closer to the Duet than this Hear software, you wouldn't believe. This is hideous. I'm not trying to be mean, but does anyone who developed this software know the first thing about audio. God, it's awful. It makes all your audio sound likes it's coming through two tin cans attached by a string, except soup-can hi-fi has better clarity and presence. Avoid at all costs. For $30 more, the Xpod is *vastly* superior. What you want is a Duet, but if you don't want to spend $500 on an audio processor -- speaking of which, if you don't want to spend the money, don *ever* listen to a Duet in action -- or you have a USB-only on your MB Air, go for the Creative Xpod. Which will also take an external source. Which you can also use completely independent of your Mac with an optional power adapter, an optional power adapter being any USB iPod AC adapter -- you should have a spare lying around by now, or if not, you can just swap it out if you need for the iPod -- or any USB powered hub. Have and old USB 1.1 powered hub? Use that. I'd day, for even audiophile listeners the Duet restores compressed music to essentially it's old CD-quality self. The Xpod is a great improvement, and if you fiddle with the intensity of frequency enhancer, the "crystallizer", you get even better. Hear is just flat destructive. Effectively knocks about 70 - 100 kpbs off your compression rate. (Version 1.0) | |
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 | Apr 8 2008 |
PAT320 I've tested it, too much options IMHO. Who want to spend time on a audio enhancer? And 49$ is really too much
(Version 1.0) | |
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 | Apr 8 2008 |
SHOCK J While I think it is very cool that this works at a system level and can enhance sound even using Quicklook in the Finder, I would have to agree that there are too many options for the general user. Who wants to spend a half an hour trying to find a configuration that sounds good to them. Something with only 5 or so options can sound just as good (i.e. SRS iWoW) and is substantially easier to setup and use. (Version 1.0) | |
 | Apr 8 2008 |
VENTBLEU What is the differnce with Oss 3D ? (Version 1.0) | |
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 | Apr 8 2008 |
JWDRISKELL Hear is a great app, working within a small footprint and pulling a very low CPU-load. Unfortunately, it isn't ready for final release on a Leopard installation on either PPC or Intel platforms. I was a beta tester for Hear, and was glad to see it listed here, thinking JoeSoft had finally gotten that last bug squashed. Of course, the first thing I did was to test it--and the problem is still there. Here's how you can check it for yourself. (If you *don't* have the same problem, notify JoeSoft of your results and hardware/software setup.) 1. Install Hear and open the app. You'll be required to restart your system. 2. Open Activity Monitor (/Applications/Utilities/Activity Monitor). Be sure the Show pop-up menu is set to My Processes. Scroll down the list of processes until you see the UserEventAgent process. It will have stopped responding, and its name will be displayed in red. If you want to verify that UserEventAgent is polling the Hear plugin, click on UserEventAgent in the process list, then click on the Inspect button in the toolbar. When the process inspector opens, click on the Open Files and Ports tab. Scroll through the list. You'll see /Library/Audio/Plug-Ins/HAL/Hear.plugin/Contents/MacOS/Hear about halfway down. Then close the process inspector. (Don't click the Quit button; just close the window.) 3. Open a Finder window and navigate to /Library/Audio/Plug-Ins/HAL/. Drag the Hear.plugin (or simply Hear, if you have file extensions turned off) to the Desktop. 4. Back in Activity Monitor, click on UserEventAgent in the process list, then click on the Quit Process button in the toolbar. In the quit-process confirmation sheet, click the Quit button. UserEventAgent will quit, then another instance of it will be opened by launchd. Keep an eye on it for awhile. It won't turn red again (stop responding) unless you return the Hear.plugin to its point of installation and restart your system. I've notified JoeSoft of this continued problem, and hope they'll have a fix for it soon. BTW, this problem doesn't exist for Tiger installations. (Version 1.0) | |
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 | Apr 8 2008 |
PISSNAROUND I get the same results. However, maybe you can help me with something. When I dragged the Hear plugin to the desktop it just made a copy there. I've noticed this behavior with other system files. Have any idea why? thanks (Version 1.0) | |
 | Apr 8 2008 |
O5220803 Check your permissions. (Version 1.0) | |
 | Apr 8 2008 |
Permissions are fine, not a problem. I'm set as the owner of the plugin with read and write permissions. (Version 1.0) | |
 | Apr 8 2008 |
DEVONHUB The problem with 'UserEventAgent' showing a status of not responding is not unique to a Hear installation. It is an ongoing problem on a lot of systems, including those that have never had Hear installed. Here's one such ongoing discussion on Apple's own forums: http://discussions.apple.com/thread.jspa?messageID=6075755 http://forums.macrumors.com/showthread.php?t=377888 At this time, we have had no reports of this problem impacting the ability to use Hear, nor have we encountered any situation where Hear was adversely causing system processes to hang. Again, this particular UserEventAgent problem is not unique to Hear. If you encounter problems with your system after Hear has been installed, we definitely would like to know about it. Please contact us by visiting the following support page: http://prosofteng.com/support/ (Version 1.0) | |
 | Apr 8 2008 |
Are you logged in to an account with administrative priviliges? (Version 1.0) | |
 | Apr 8 2008 |
SAINTS1 As far as not being able to drag this and other system files to the desktop... I don't know about Hear, but almost all System files are owned by root. Even if it appears that you are the "owner". This is done on purpose so people who don't know what they are doing don't go into the System folder and move something that is needed and then end up with a computer that does not boot. It will let you make a copy of it to the desktop, but you cannot move it. This is normal. (Version 1.0) | |
 | Apr 8 2008 |
PISSNAROUND thanks. I actually called Apple and they told me the same thing. You can drag a plugin or whatever to the trash but if you drag it to the deskop or somewhere else it will just make a copy. After reading the forums about the useragent problem I'm not sure what to think. Mine does turn red after installing Hear but it doesn't seem to be affecting anything. Hear seems to run fine as does my system. I do think $50 is a tad steep to make the sound "different" as opposed to better. Guess it's all relative. (Version 1.0) | |
 | Apr 8 2008 |
SHOCK J I'm going to have to agree with JWDriskell regarding the "UserEventAgent" issue. I design, build and deploy web sites for a living. i'm very familiar with Linux and the terminal. Simply put, before installing Hear on my MacPro, the UserEvent Agent ran fine. AFTER installing Hear, the UserEventAgent is stuck and non-responsive. After removing Hear, UserEventAgent runs fine again. The is most certainly the result of installing this software. That does not mean that Hear is the sole cause of the issue, as it could just as well be a conflict with another 3rd party app/plugin, but Hear is definitely part of the problem. If the developers continue to say it's not, then they're just in denial. (Version 1.0) | |
 | Apr 8 2008 |
JWDRISKELL First, pissnaround, thanks for that info from Apple. Odd thing is that I'm able to drag a plugin from the specified location to my desktop and it doesn't create a copy, it just moves. Don't tell Apple. ;-) Second, Shock J, I considered the possibility of conflict with a third-party plugin. But below is the information from the Open Files and Ports tab of the process inspector for UserEventAgent (and I've sent this same info to JoeSoft/ProSoft three or more times); if you comb through it, the plugins that are being referenced by UserEventAgent / launchd appear to come from Apple, and most, if not all, are located in that Holy of Holies, the System folder: /System/Library/UserEventPlugins/AirPortUserAgent.plugin/Contents/MacOS/AirPortUserAgent /System/Library/UserEventPlugins/alfUIplugin.plugin/Contents/MacOS/alfUIplugin /System/Library/UserEventPlugins/AppleHIDMouseAgent.plugin/Contents/MacOS/AppleHIDMouseAgent /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 /System/Library/UserEventPlugins/BluetoothUserAgent-Plugin.plugin/Contents/MacOS/BluetoothUserAgent-Plugin /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn /Library/Audio/Plug-Ins/HAL/Hear.plugin/Contents/MacOS/Hear /System/Library/UserEventPlugins/BTMMPortInUseAgent.plugin/Contents/MacOS/BTMMPortInUseAgent /System/Library/UserEventPlugins/iCalAlarmAgent.plugin/Contents/MacOS/iCalAlarmAgent /System/Library/UserEventPlugins/InstrumentsHotKeyAgent.plugin/Contents/MacOS/InstrumentsHotKeyAgent /System/Library/UserEventPlugins/ParentalControlsUEAPlugin.plugin/Contents/MacOS/ParentalControlsUEAPlugin /System/Library/UserEventPlugins/SCMonitor.plugin/Contents/MacOS/SCMonitor /Library/Caches/com.apple.LaunchServices-023501.csstore /private/var/db/dyld/dyld_shared_cache_i386 /System/Library/UserEventPlugins | |
 | Apr 8 2008 |
PISSNAROUND I assume if you are logged in as the Root user you probably can. I don't normally log in as Root. Might be why. (Version 1.0) | |
 | Apr 8 2008 |
JIMMYSMITS Same situation here. Does anyone know how this product and OSS 3D are related? (Version 1.0) | |
 | Apr 21 2008 |
DEVONHUB Hello. Devon from Prosoft again. As noted in a previous post, the problem is not isolated to Hear. This issue actually occurs with many other third party HAL (hardware abstraction layer) plugins under Leopard. It should also be noted that although the UserEventAgent shows a status of 'not responding', we have not actually encountered a situation where it wasn't actually responding. This is part of the oddity when it happens under Leopard. That is, although Leopard is saying that it is 'not responding' it is indeed responding and working fine. Apple is aware of this issue and we hope to see it addressed in an upcoming OS release. However, we're not waiting for an Apple update to remedy the problem and we are trying different work arounds to avoid this incorrect Leopard reporting. If we do find a reliable work around, you will see us post an update for Hear. It is important to note that from what we have tested and seen, it appears to only be a minor issue that does not affect any system or app performance. | |
 | May 21 2008 |
Same thing here with Hear.app ... nice piece of software. Moved the Hear.plugin to a different folder and ... bling... no more apparent crashes. As soon as I try running Hear.app again the plug-in is installed again and after a restart the UserEventAgent shows: not responding. Cant wait for a Hear or OS X update to fix the bug... (Version 1.0.1) | |
 | May 21 2008 |
DEVONHUB Dear 'nameless', You mentioned 'apparent crashes'... Can you elaborate on that? If you're experiencing any crashes or problems getting Hear to work for you, please contact our tech support so we can work to resolve the problem. http://prosofteng.com/support/ dEVoN @ Prosoft (Version 1.0.1) | |
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