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KavaTunes User Reviews (5 posts)Write A Review
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Dec 19 2008
*****

JTSTOWELL  So far, I have to say that I'm thrilled with KavaTunes.

It found artwork for most of my music, and exported it (over the course of about 45 minutes) into iTunes. Most of the artwork is even the correct artwork. :-)

(In some cases it didn't seem to detect the (already existing) artwork on eMusic tracks. I'm not sure why and haven't looked deeper.)

I have the KavaTunes-generated site hosted at a standard hosting service, and my iTunes library (all 38+ GB, 7500+ tracks of it) deployed on Amazon S3. This combination appears to work quite well. The biggest hurdle was the two weeks it took to actually upload all my music.

As regards file-naming issues, I haven't yet encountered any problems, even with some pretty funkily named tracks.  
(Version 3.5.1)

praisebury
0
[ Reply ]
Oct 30 2008

THINKAVALON  This software might be great, but so far I haven't found this to be true. I can't make any of the files play when I publish to my FTP, and I've had no response to the many emails that I've sent requesting help.

PayPal is also no help in getting a refund to my registration fee.

So far, this has not been a good purchase.  
(Version 3.5.1)

praisebury
+1
[ Reply ]
Aug 8 2008

DOPEY  The customer service from this company is a joke. I made quite a few attempts to contact them to get help to transfer my licenses and I got no responses.

AVOID THIS DEVELOPER LIKE THE PLAGUE.  
(Version 3.2)

praisebury
0
[ 1 Reply - Reply ]
Replies:
Oct 16 2008

LRKIRSCH  I have to disagree. While my first e-mail to them did seem to go unnoticed, their response to my second e-mail was fast and helpful. They were kind enough to give me licenses for three of their products when I didn't receive the licenses from another site (and it was the other site's fault). And when I bought a new iMac earlier this year and contacted KavaSoft again, they promptly issued me new licenses for the new computer number.  
(Version 3.5)

praisebury
+2

Jul 18 2008

ATROPOS  Although much of this application works as expected, there are parts where it fails. For example, clicking any "Smart Playlists" results in a list of zero-size nameless tracks for the playlist. Attempting to click on any song title in the list of recently-played tracks produces a similar error.

Tracks or album names with non-ASCII characters in them appear to crash the PHP parsing modules, so be wary of, e.g., the soundtrack to the movie π; or albums by Asian artists that use non-Roman characters.

The most frustrating part of the program is that bug reports appear to be completely ignored. I filed reports for a bug that occurred in multiple versions of the application and have been ignored.

If you are willing to put up with quirky behavior, the program's Web interface is remarkably similar to iTunes and when it *can* play music it does so very well. I'm not aware of competing products that come close to KavaTunes' functionality, but if there are any out there I would recommend checking them out before paying to register this application.  
(Version 3.2)

praisebury
0
[ 1 Reply - Reply ]
Replies:
Mar 30 2009

SKYHIENTERTAIN  Kava Tunes

I have the page up but can't get it to play the music. I even get it as far as the quicktime symbol coming up but will not play the file. I have tried all of there instructions and every possible setting combination that I can think of.

http://victor-brunos-imac.local/KavaTunes/index.php

please help I have to get this up for a client asap.

Thanks

if you can email me @

victor_bruno@mac.com   
(Version 3.5.1)

praisebury
0

Feb 16 2008

GRUMPYTICO  I have tried to recover my registration key since January and have YET to receive a response. If you want any kind os support from this product - avoid like the plague:

======== E-mail thread =======

Zzzzzzzzzz...do I have to buy Kavatunes again?

Christian Saborío

On Feb 3, 2008, at 3:54 PM, Christian Saborío wrote:

Help????

Christian Saborío

On Jan 29, 2008, at 9:27 PM, Christian Saborío wrote:

Hello, I bought KavaTunes a while back, it was called iTunesCatalog I believe. I had an HD crash and I cannot find my Paypal Transaction ID so I cannot retrieve the registration key.

Can you please let me know how to proceed?

Thanks.

Christian Saborío   
(Version 3.0)

praisebury
0
[ 1 Reply - Reply ]
Replies:
Jul 18 2008

JASON FROST  I had a similar experience with the developers being absolutely unresponsive and no help at all. They're totally worthless and never getting a cent from me again.  
(Version 3.2)

praisebury
0

 

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