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ScreenSteps User Reviews (4 posts)Write A Review
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Jun 13 2008
*****

KR8ZEDKAS  got to be 1 of neatest mac tools some one made in recent times!!

still using demo now but plan to buy soon to use for school. great job screensteps developer. I love it & very useful

like I said I didn't buy yet,still in demo mode so can't say how stable er any thing yet but so far its caused no crashes or problems. also like developers' frequent upgrades that I've seen on MACUPDATE lots because they do add new additions to it so its not just for advertising like some programs look to do on here so their programs show on main MACUPDATE web site page.

over-all I like it very much & does what it says it does. can't wait until I use it for next semester class. 5 big stars from me  
(Version 2.1b48)

praisebury
0
[ Reply ]
Feb 24 2008

UMIJIN  How about some heads up the the new version (2) won't work with 1.1x licenses - particularly the ones bought here on MacUpdate in late July 07?

If one copies the download here onto his/her hard drive, it will overwrite the version 1 copy. There doesn't seem to be any link on the BlueMango web to get the version 1 app.

Furthermore - three versions for 2? Yuck!

This app has been very useful to me in the past, but with upgrade practices like this, I have to question whether I will support this developer any further. I would have been more than willing to PAY for the upgrade had the developer been forthcoming about upgrade fees.

And I have to agree that the new interface is worse than the old one.  
(Version 2.0.2r31)

praisebury
0
[ 4 Replies - Reply ]
Replies:
Mar 17 2008

GDEVORE  UMJIN-

I am not sure what more we can do as far as notifying about upgrades. We sent emails out to all registered users announcing the upgrade back in January as well as our upgrade policy, posted info on our blog, sent our press releases, launched it at MacWorld and were featured on some prominent Mac blogs.

If you don't want to upgrade, the downloads for version 1 are right on our downloads page (http://www.screensteps.com/downloads).

If you had trouble finding the download url then normally the solution would be to contact us and ask where the download url was instead of accusing us of underhanded practices.

You can read our upgrade policy here: http://www.screensteps.com/purchase/#upgrade_policy

As far as the UI, we have a few comments that people prefer the previous UI but are far outnumbered by the positive responses we have received. This things are always a matter of opinion so no one is right or wrong. We feel that the new UI great improves the workflow of creating and managing a lot of lessons. If don't, then you are welcome to stay with version 1.  
(Version 2.0.3b45)

praisebury
0
Mar 17 2008

GDEVORE  [Reposted to fix some typos.]

I am not sure what more we can do as far as notifying about upgrades. We sent emails out to all registered users (except those who had indicated that they did not want to be on our email list) announcing the upgrade back in January as well as our upgrade policy, posted info on our blog, sent out press releases, launched it at MacWorld and were featured on some prominent Mac blogs.

If you don't want to upgrade, the downloads for version 1 are right on our downloads page (http://www.screensteps.com/downloads).

If you had trouble finding the download url then normally the solution would be to contact us and ask where the download url was instead of accusing us of underhanded practices.

You can read our upgrade policy here: http://www.screensteps.com/purchase/#upgrade_policy

As far as the UI, we have a few comments that people prefer the previous UI but those are far outnumbered by the positive responses we have received. These things are always a matter of opinion so no one is right or wrong. We feel that the new UI greatly improves the workflow of creating and managing a lot of lessons. If you don't, then you are welcome to stay with version 1.  
(Version 2.0.3b45)

praisebury
0
Mar 17 2008

UMIJIN  I'm sorry, but using the opt out distribution email as your only way of informing users the new version obsoletes the license of the old one doesn't cut it.

A "read me" file with the download archive or something similar would help, along with a note with your MacUpdate post of your new version.

Although I probably followed the MWSF show news to some degree, your app definitely fell under my radar.

I certainly do appreciate the link to the old version, but it should be made obvious for those that made the mistake of overwriting the file with the new one.  
(Version 2.0.3b45)

praisebury
0
Mar 17 2008

GDEVORE  UIJIN-

So sorry once again. That wasn't our intent. MacUpdate automatically updates this information from change logs that we post on our site. We don't usually post updates here. MacUpdate always has so it never crossed our mind to update the information here. The information is on our website and we figured that was enough but maybe we were wrong. I added some information to the description here on MacUpdate to help clarify for future users.

Don't worry, installing version 2 should not have overwritten any of your preferences, registration information or lesson files. You can download and install version 1 and you will be right back where you were.

If you want the most current information regarding pricing/upgrading I really suggest checking our website.

Sorry again for the confusion we caused you. It wasn't our intent.  
(Version 2.0.3b45)

praisebury
+1

Feb 20 2008

AMBIENT  Please return the GUI to the way it was in version 1.

It was sooo elegant!  
(Version 2.0.2r31)

praisebury
0
[ Reply ]
Feb 15 2007
*****

CURLYPAWS  If you want to build a tutorial or help for an application, then ScreenSteps is well worth a look.

The application allows you to capture screenshots - either using the built-in screenshot utility or your favourite. You can then annotate them and output the resulting instructions as PDF or HTML. The format is very attractive, and it is possible to tailor it too.

I'm very impressed with the ease of use of ScreenSteps - it turns what is normally a chore into a quick and easy task. Very much recommended.   
(Version 1.0.4)

praisebury
+1
[ Reply ]
 

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