KOSOVAR1  LACIE ONE-CLICK SOFTWARE DOES NOT WORK ON SNOW LEOPARD, EITHER IN 32-BIT OR 64-BIT. IT CRASHES EVERY TIME. OF COURSE, THEIR FRIGGIN' WEBSITE DOESN'T TELL YOU THIS AND NEITHER DOES THE DRIVE PACKAGING. THE ONE CLICK FEATURE IS USELESS AND THAT BLUE LIGHT IS JUST A PRETTY DBUT USELESS DECORATION. THE INTEGO SOFTWARE ALSO DOESN'T WORK WITH SNOW LEOPARD.   
(Version 2.0.1)

KOSOVAR1  I warn you all, you should stay away from LaCIE products, at least the external Firewire/USB drive series that came out around 2007. If you read below, you can see how I lost three one-year old drives when I applied the LaCIE v.2.0 firmware updater, which immediately destroyed those three drives. Well, today the fourth drive, a 500 GBer, also bit the dust. It cost a pretty penny, like the other three drives, which I was glad to pay because I thought I was getting a premium product. This drive lasted less than two years, and only this long because I realized that the updater destroyed the other drives before I applied it to this one. Needless to say, I lost 450 gigs of data this time. La CIE, you robbed me and made my life miserable. I just wanted everyone to know and I hope at least one person who reads about my experiences with LaCIE products will avoid the same thing happening to him or her.   
(Version 2.0.1)

KOSOVAR1  To those of you who have also had your external LaCie drives ruined by the first version 2 updater, understand that you don't need to throw away everything. The circuitry inside the drive housings may have been rendered useless, but the IDE drives inside are perfectly intact. You can remove these and use them in other computers or third-party drive housings. As for the drive housings, well, I'm not sure what good they are without their circuitry boards. Maybe they could be used for spaghetti strainers or ultra-modern-style flowerpots. I just threw all three of mine away because I got angry at LaCie every time I looked at them.

BEWARE LACIE!!! They will f**k you up and then lie about it. (See my previous posts.) They cost me about $1000 and ruined 800 gigs of my data.

(Version 2.0)  
(Version 2.0.1)

KOSOVAR1  Here is an update and a correction on several issues I reported earlier:

1.) The drives that I thought were destroyed after applying the 2.0 firmware updater to the LaCie d2 external drives are NOT ESATA, they are IDE drives.

2.) It appears now that the drives themselves may be OK, although I won't know for sure until i can connect them somehow to a computer and test them. However, the circuitry that is not part of the drives (specifically the chip that is flashed by the updater) was ruined. So at best only the circuitry that is part of the LaCie enclosures was destroyed or, at worst, both the drives and the enclosures were destroyed.

3.) I mentioned the AppleTV that lost audio function after I applied the 2.0 update. I reapplied the 2.0 update and it works perfectly this time, with sound!

4.) Assuming that the drives that I removed actually were not destroyed, I now have four IDE drives (the 3 from the LaCie enclosures and the one recently purchased to try to install in one of the enclosures that I now know don't work) that currently I have no way to use without purchasing new Firewire enclosures.

5.) Not a single person who lost their external drives thanks to the faulty 2.0 updater responded to my idea of joining a class-action lawsuit, so that option seems hopeless. Best to put this very bad and COSTLY experience behind me and accept that some external drive manufacturers are just irresponsible, lying jerks. I won't mention the name here, because this post will surely get pulled, but we all know who I'm referring to.   
(Version 2.0.1)

KOSOVAR1  At this point I am practically suicidal, although I blame LaCie for all my troubles with my three LaCie Firewire 800 drives. The next chapter in my psychodrama is that, after the LaCie version 2.0 updater destroyed my three one-year old external drives and lost 800 mb of valuable data, I went out--stupidly--and paid $200 for a new internal IDE drive and installed it into the housing of the LaCie device. I thought that only the drives were destroyed. Needless to say, after trying to format for the MacOS, I saw that the new drive didn't work either. Of course, the vendor refused to take back the drive after I removed it from the box. This brings my financial loss now to over $1,100 thanks to the faulty updater from LaCie, not to mention the many hours I have agonized over this! Additioally, I realize that the updater destroyed something rendered not only the three IDE drives inoperable, but also the circuitry that are part of the housing. These, are in effect, no more useful than empty tin cans.No words to describe how I feel about LaCie!  
(Version 2.0.1)

KOSOVAR1  HELLO TO ALL OF YOU WHO LOST DATA OR HAD YOUR LA CIE DRIVES RUINED AFTER APPLYING LA CIE'S FAULTY 2.0 FIRMWARE UPDATER:

MY THREE DRIVES (JUST WEEKS OUT OF WARRANTY) WERE DESTROYED BY THE FIRMWARE UPDATER TOO. OF COURSE, I CONTACTED LA CIE AND THEY REPLIED WITH THE LIE THAT A FEW OF THEIR CUSTOMERS EXPERIENCED "MINOR PROBLEMS" BY USING THE FIRST UPDATER BUT THAT AN UPDATED FIRMWARE UPDATER WAS NOW AVAILABLE.

I'LL BET THERE WERE A LOT OF PEOPLE WHOSE EXPENSIVE LA CIE DRIVES WERE DESTROYED BY THE COMPANY'S CARELESSNESS. WHAT ANGERS ME MOST IS THAT THEY ARE COVERING IT UP. IF ANY OF YOU WOULD BE INTERESTED IN A CLASS ACTION LAWSUIT, POST YOUR COMMENTS AND IDEAS HERE OR ON WHATEVER OTHER FORUMS AVAILABLE ON THE INTERNET. MACUPDATE WILL PROBABLY DELETE MY COMMENTS BECAUSE THEY DON'T LIKE CONTROVERSY ON THEIR WEBSITE, BUT HOPEFULLY THE WORD WILL GET OUT AND WE WILL GET COMPENSATION. I FOR ONE PLAN TO SPREAD THE WORD ABOUT WHAT HAPPENED ON EVERY FORUM I CAN FIND AND INVESTIGATE WHAT IT TAKES TO LAUNCH A LAWSUIT.   
(Version 2.0.1)

BLAHDEBLAH  what was the version prior to 2.0? that's what i was using without hitch for ages. would it be possible/advisable to revert back to this?  
(Version 2.0.1)

BLAHDEBLAH  this bast*rd thing canned my 500gig drive. i see both 250's in there in disk utility but it's not showing up as one drive as it should so i've lost about half my data uless i can get it back to a raid 0 again. also had lots of problems with power supplies, i'm done with lacie now, no more.  
(Version 2.0.1)

ALMAR  just fine for HD300d2  
(Version 2.0.1)

ROGER KATZ  I had no problems at all, in both updating the firmware as well as installing the icons, with my 160GB Rugged LaCie and my 1 TB LaCie. I am very happy that LaCie has included the install icon capability.  
(Version 2.0.1)

3CCDMBP  To get your Lacie Rugged working again:

Hold down OPTION button and relaunch firmware tool.

Choose Porsche Desktop, NOT Rugged.

Update firmware. This will restore your drive.  
(Version 2.0.1)

KñO  I had the same issue... After connectin' my Rugged HD trough FW800, the f**kin' software told me that it needed to be updated, i bought my HD last week n filled up with some of my work. I run the updater, but suddenly it became to loop the updatin' process (between erasing, installing, checking again n again)

i've already sent a complain to LaCie, but i'm kinda woried cause i live in Perú, n we havn't LaCie reps. down here, plus i bought my HD on Amazon.

If any1 knows how to rollback the firmware to the previous state (v1.0) i need some help here. THNX

Greetz from Perú

(MBP 2.2, 10.5.3, 2GB667 - LaCie Update Tool v2.0)  
(Version 2.0)

3CCDMBP  Well, I'm unfortunately a new member of the I hate LaCie club.

Firmware tool did the same thing for my new 160GB Rugged FW400/FW800/USB2 drive. Got to verifying and then reported process not complete.

Drive will not mount. Tried rebooting Mac and running again using FW400 and FW800 again. I give up, my drive is toast. What a joke, LaCie should not release a tool that reports your hard drive needs updating, then proceed to screw it up.

A quick Google search brought me to this site and unfortunately I see others have done the same thing. Damn LaCie should have removed this piece of crap tool from their website. Emailed their tech support and waiting for a response.   
(Version 2.0)

SANDERVL  Software is buggy, will successfully update your firmware and then crash when it's trying to upload the icon you chose. The Porsche Mobile icon seems to work fine, select it and you can update your drive.  
(Version 2.0)

ALBERTO_C  Please, do NOT use this update, it rendered 3 out of 6 disks unusable here too. But, if you do not have erased your disks, you can, after taking them out of the enclosure, bring them back to life into another brand enclosure. I do NOT THANK YOU LaCie !!

Gone to another brand, bye then :-(  
(Version 2.0)

KOSOVAR1  In reference to my comments from a month ago, I found out today that not only did the LaCie Update Tool 2.0 destroy all the valuable data on my three LaCie disks, but the drives also were destroyed after the firmware upgrade. Today I spent $100 for DiskWarrior, hoping against hope to resurrect my valuable data, but I saw that no utility will mount these three 250 gig drives and all report permanent hardware failures. I bought these drives barely more than a year ago for about $250 each, now they are just junk. La Cie, I think you have robbed me of almost $800, not to mention erased weeks of work.

Sort of voluntary prison terms for irresponsibly releasing a highly destructive product and bringing financial and emotional difficulties, what do you propose to help all the people like me who got screwed?? LaCie? HELLO!  
(Version 2.0)

KOSOVAR1  To he** with La CIe for releasing this disastrous software firmaware updater. I have lost all data on three 250 gig La Cie drives that were configured as an Apple Level 1 disk array. That's 600 gigs of movies that took me weeks of work to convert to AppleTV format. (Yeah, I know you're thinking that I should have backed-up first, but I can't afford a terabyte drive for the safety backup! I took my chances and lost big-time!

No words to describe my contempt for La Cie! And they had the nerve to reassure users that this update does not normally affect data on the drives that are being updated.  
(Version 2.0)

HEAVY_SHOWER  Something extraordinary happened.

I had tried to update my new Little Disk, with the same catastrophic results as several users reported in the previous post.

And for each time I ran the Update Tool, the software confirmed that it had detected a device that needed a firmware updating.

I ran the Update utility many times hoping that it might eventually do its thing successfully -- but to no avail. So this last time I figured, what the hell, I'll try something different. Instead of choosing the Little Disk enclosure among LaCie's list of external drives, I chose the next best equivalent -- the Porsche Mobile drive -- and presto, the update ran its course successfully and my disk mounted on the desktop!  
(Version 2.0)

REVCO  WTF!!!

STAY AWAY FROM THIS UPDATE.

It just destroyed my Rugged 250GB drive. Uploading firmware gets to 80% then message changes to Uploading configuration. That gets to 83% then its status briefly changes to Verifying.. Erasing... Uploading firmware. It does that twice and then I get the message "Sorry, failed to update the firmware!" Drive won't mount, nothing. Launch the LaCie Update Tool again and now the drive's version is vF.FF. It was v1.10. I guess the F.FF is an abbreviate F*CKED.

Love your work LACIE!  
(Version 2.0)

PEHPSI.3  No probs here.

(D2 Extreme, Leopard 10.5.2)  
(Version 2.0)

SPLUNK23  Why should we update at all? There are exactly zero version notes.

LaCie does not inform at all what the update does, what it fixes, or what it actually changes at all.

All there is is the meaningless comment "Adds the latest firmware support for d2 and Design by F.A. Porsche drives with FireWire 400 and 800 and/or USB 2.0 interface." Well yeah, thanks for nothing. Obviously an updater updates. D'uh.

But what the hell does it really do? What is improved/changed/etc. Unless I know that I see no reason why I should go through the trouble and risk losing my 250 GB of backed up data.

This is a mistake a professional developer or a serious company shouldn't make. My next drive will certainly not be a LaCie.  
(Version 1.4.2)

MACLOVER1.1  Update ? Yes. JOKE.. nothing happens.. it keeps telling me the drive needs to be updated... no matter how mayn times I clik on update.. basically it does.. NOTHING for me.  
(Version 1.4.2)

DRADRIENYOUELL  The firmware update saga continues - it did recommend an update for me. I had forgotten about it for a few days and forgot instructions BUT here's a handy tip.

I ran the app without any preparation. The program said it identified one FW drive for updating and said which Firewire devices should be unmounted and unplugged including my scanner. When I duly did as instructed leaving the d2 300GB inline the firmware Updater asked," Update LaCie FW Bridge v1.02 November, 2005 to v1.02b January 20, 2006. OK?

Yes 'OK' and everything went fine. As far as I can tell the drive is working as required; I wondered if it is faster. Wishful thinking? Funny peculiar referring to 2006 and v1.02b... not v1.4.1.

Adrien UK  
(Version 1.4.1)

TIPSCH  weird, i've a LaCie USB 2.0 hard drive 500gb "design by f.a.porsche".

message after running this LaCie Update Tool.app:

LaCie Update Tool found a USB drive "DISK" but it does NOT need updating.

( The firmware is already at vN/A )

firmware version is NOT AVAILABLE?  
(Version 1.4.1)

PROFINITE  As I ran this updater, it reported that all of my LaCie drives have v1.38 of firmware, hence no need for update. But, my drives are already a few years old. So, I would assume that an update is called for.

Exactly which version of firmware does this Update Tool try to install?  
(Version 1.4.1)

JMH1  I can find no info on whether our new Porche 160FW needs a firmware update.

Cannot download the update tool from any website that links it. And, Lacie seems to be closed for the weekend.  
(Version 1.3.3)

DCE  I've had some serious problems getting my external drives to work with 10.4.3. I've reinstalled the update more than once, have zapped the PRAM and played around with system extensions.

Updating the firmware has solved the problem completely. Wish I'd thought of checking that out in the first place . . .  
(Version 1.3.3)

ANONYMOUS  If you read the "read me" file attached to the download you will see that it adds DVD-R DL support to the NEC-ND-3520A drive making it a NEC-ND-3520AW drive. I assume that this is not a typo and that this adds additional functionality to my NEC burner which should now be able to use both DVD+R DL and DVD-R DL DVDs. I've tested it with DVD+R DL media but I have yet to try DVD-R DL media. In fact, I've never even seen DVD-R DL media for sale. The read me file also mentions that additional media support was added.   
(Version 1.3.3)

ANONYMOUS  It would appear that this is simply an update to the program making it compatible with 10.4. The firmware (1.02) is exaclty the same as Lacie Update Tool 1.3.2 provides.  
(Version 1.3.3)

ANONYMOUS  Updated my firmware successfully from 1.0 to 1.02. Shrug. Not sure what it fixed.

Ah well, I fixed what wasn't broken and lived to tell the tale.  
(Version 1.3.3)

ANONYMOUS  Just tried to update a d2 triple interface 250GB with three partitions, and the tool comes back that the drive is already running the most updated firmware (1.02), which is wrong. What's up?  
(Version 1.3.3)

ANONYMOUS  It seems to be a habit of Lacie to not give any information about what the new firmware actually improves. Why flash my drive?  
(Version 1.3.3)

ANONYMOUS  This appears to be an update only for Firewire drives, despite what the boilerplate description says. For my Porsche 160GB USB2 only drive the Update Tool launches, searches for devices, then quits.  
(Version 1.3.3)

TOURNESOL  Worked just fine on a D2 tripple interface 250Gb HD, but what does the new firmware improve on?  
(Version 1.3.3)

PATRICK  No problem to update the firmeware here on my La Cie D2 with my G4 bi pro 1.42.

Thanks  
(Version 1.3.3)

ANONYMOUS  This update DOES NOT work with Mac 10.4.x. LaCie is aware of it (as per a support call I made 5 weeks ago) but don't seem to be in any hurry to release an updater compatible with Tiger. Frustrating... as the firmware update includes support for other media. Right now, my drive only works with Verbatim DL discs.  
(Version 1.3.2)

BIGBADBEN  I just installed 10.4.1.......

And I did this update(lacie), and now my dvd player (mac) is not regonize. As soon as i use the dvd softwware with my D2 dvd-rw, the panic attack window appears.It a big black scare that tells you to hold for 5 sec.bla bla.

Wen this appens, my authorisation under disk utilitie get mix up, and I got to make repair,or my computer does panic attack each time i open my computer.

*******************************************************

So!

-(mac dvd player) not supported

-dvd application make computer freak!

*******************************************************

LAcie or apple better get a firmware or something out soon, because now it really suck that i cant use no more my dvd....osx 10.4.1  
(Version 1.3.2)

ANONYMOUS  My drive is now dead afther the update, he won't do anything anymore : (  
(Version 1.3.2)

CYBERDYNE  No problem updating here. Everything went fine.

LaCie D2 drive split in 3 partitions. G5 1.6 10.3.8  
(Version 1.3.2)

ANONYMOUS  I have the LaCie d2 external 250GB HD. When I try to use this 1.3.2 update I get the message "LaCie does not need updating because the firmware is already at v. 1.07. One would think that it WOULD need updating? I didn't install it.   
(Version 1.3.2)

ANONYMOUS  I have a 1TB Bigger Disk Extreme, so that translates into a lot of porn. I was nervous about the update but it went without a hitch. Thanks LaCie!  
(Version 1.3.2)

TOURIST  My drive doesn't need updating either. It's already at v1.38. I believe this is the second time a LaCie firmware update gives me this message. I guess I'm off the hook for now.  
(Version 1.3.2)

ANONYMOUS  I used update tool 1.3.1 to update drives from firmware v1.37 to v1.38. When I run update tool 1.3.2 all I get is the message 'Does Not Need Updating - The Firmware Is Already At v1.38'.

If that is the case, what is this update supposed to do?  
(Version 1.3.2)

GERWIN  Any information on what way this update actually improves my Lacie drive? Why exactly should I update when there is a "risk of dataloss"? Come on Lacie, some information on the contents of this update would be very welcome!  
(Version 1.3.2)

STEVE  Tried to put the LaCie Update 1.3.1 on an 320GB D2 with FW 800 and 2 partitions. The Updater said that I had more than one drive connected and would not update, used Apple Disc Utilitys to unmount the seconed partition but still no luck, any ideas.  
(Version 1.3.1)

BRAD SMITH  Installed the updater this morning. Drive did not mount after running the updater. As per their instructions I unplugged and replugged the drive. Still no luck. After trying several other things, I tried running the firmware updater. It detected the drive an identified it as "Blank FireWire HD". So, long story short, the updater wiped my HD somehow. I would NOT recommend installing this update.  
(Version 1.3.1)

ANONYMOUS  This "adds firmware support" (so... what exactly does this mean?) and updates to "better Windows XP Service Pack 2 compatibility".

Since this is a Mac site, I don't imagine many folks will be too concerned with the XP compatibility issue. Makes me wonder if the unspecified "firmware support", since it is the only part of this update that applies to my Mac, is worth installing. Why take a chance on screwing my perfectly functioning drive?

I think I'll pass on this one.  
(Version 1.3.1)

PKEN  I Upgraded my d2 250GB triple interface drive with the LaCie Update Tool 1.3.1 (firmware version 1.07(BD)) and the drive did not mount.

Downgraded to firmware version 1.05(BD) and the drive mounts fine.

PowerBook G4 FW800, MacOSX 10.3.6.  
(Version 1.3.1)

ANONYMOUS  LaCie-d2 triple interface: updated w/o any problems (OS X booted from another drive)   
(Version 1.3.1)

TOURIST  My 180 GB D2 is split up in two partitions. The updater only finds my 5 GB boot partition and says that it already is at v. 1.38 and then after clicking OK it quits. Oh.. sure, fine with me.

I have no problems whatsoever with the drive but I don't know about this update..  
(Version 1.2)