 | Jan 20 2009 |
JMAHON24 Microtek will leave you "High and dry." A while back I had purchased an S-400 scanner and within a week upgraded to Leopard. The scanner no longer worked. I contacted Microtek numerous times and was finally told they were not upgrading the necessary software for my unit. I turned to Silverfast for help, they delivered software which ran as good or better than Microtek software I had ran on previous Microtek scanners I owned. Never again Moicrotek, you stink..
(Version 7.62) | |
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 | Sep 25 2008 |
FRANKE Like others, I am frustrated that Microtek isn't keeping up with needs of *current* hardware owners. But what company does these days? Still, I panicked when I couldn't get my i900 to work w/ Leopard. For a while I used an old SilverFast just to keep the scanner working. That's fine, but SilverFast is expensive and incredibly slow for jobs that don't have to be perfect. Now I've download for Microtek's ScanWizard 7.61 from MacUpdate. (I had recently gotten v7.52 from the Microtek website, and it was useless.) This one does the trick. I love this scanner, even though I'm not thrilled w/ the company these days. It's the best I've owned. Given the quality of most of the others under $1500, I'd go with Micritek. I hope it lasts a lot longer, but when it's time, I'll probably buy another... now that the software problem is finally solved. Thanks for making it easy to find.
(Version 7.61) | |
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| May 30 2008 |
XYPHER Now why doesn't this support the Scanmaker X6?
(Version 7.60) | |
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| May 7 2008 |
RICHMOOG DON'T buy Microtek - I have a ScanMaker 4700, a great product which performed flawlessly until Mac OS Leopard! I have repeatedly tried to get some information regarding a new driver but they seem more concerned about me buying a new scanner!? WRONG attitude to customers, WRONG attitude to increasing scrap heaps on our planet!
(Version 7.60) | |
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| May 8 2008 |
SLEE I believe this Pro 7.60 is not for 4700 use, I use it with ArtixScan F1, it works fine @ Leopard (not perfect, but okay).
(Version 7.60) | |
| May 8 2008 |
RICHMOOG I note this sw as they have dropped support for the previous non pro sw which allows a whole lot of their older scanners to work! It seems Microtek are using Leopard as a money spinner..
(Version 7.60) | |
| Apr 29 2008 |
ROG It worked once, now I get "Error = -1".
(Version 7.60) | |
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| Apr 18 2008 |
TURNITAROUND Microtek advertised a scanner years ago, i think it was a V1212 or something. It never worked with OSX 10.3. although it said so on the box. Tech support claimed an update was in the works. Months passed, no update! I tried to return it and was not able to because I exceeded the time allowed to return. Never again will i spend my money on a Microtek product or recommend their products for the company i now work for that has over 5000 employees. HP proved to be the best scanner for the job!
(Version 7.60) | |
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| Apr 18 2008 |
ORION MK. V I agree 100%. Microtek pretty much abandoned mac support during a time when the promised updates and support. Now that they're back I could care less. Epson, Canon and HP overall work very well... sometimes spotty with drivers/software, but they always seem to provide some support.
(Version 7.60) | |
| Apr 28 2008 |
ROG At any particular time you might be able to find a scanner that works for a Mac, but then when the next Mac update comes out the scanner wont work anymore... I have a pile of scanners here (Microtek, Canon, and Epson) that are all in good working order, except the software is no longer supported...sometimes months after I bought them. The only scanner that I have that consistently works is a Microtek scanner from over 10 years ago that's hooked up to an old beige Mac with SCSI.
(Version 7.60) | |
| Nov 18 2007 |
SINFE I feel it my responsibility to write about the Microtek scam, how they cheated my mom to by a Scanmaker X12 with a light-lid for as much money as the actual scanner. This was like 4 years ago and to this date she hasn't been able to scan one single negative or dia. Some poor scanning through USB 1 under OS 9.2 but not SCSI and forget about OS X, let's say that the support doesn't reach up to poor, it's down in the sours. A lot of money down the drain. Be ware of the con-men on Scanmaker and I strongly advice you don't buy anything from fraud people. | |
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| Oct 29 2005 |
ANONYMOUS I have never rated any product before this, but my feelings were so strong that I was on the web looking for microtek just to let them know that scanwizard 5 is by far the worst product I haver ever used. It looks simple. Too simple. I can not even name a file. it's untitlted 1 or 2 or 3. cannot move from on program to the next, cannot save a file. help is no help! I am not the most savy on a computor, but I can get around photoshop, microsoft publisher, paint. I really hate this program, what a waste of money.
(Version 7.16) | |
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 | Jul 5 2006 |
3ABNPUB You CAN save to a file name of your choosing. But you may need to switched to Advanced mode to do it. Unfortunately the tiny, unlabeled Advanced mode button is a little hard to figure out. It's in the upper right corner of the ScanWizard interface I believe (I don't have the app on this computer to verify). From there you should be able to figure out how to do this. (The button to scan to a file is in the main button bar.)
(Version 7.52) | |
| Sep 6 2005 |
RUFUS T. FIREFLY Well: 7.20.1 is the latest version listed on the site; its not listed as "Tiger clean" Like a lot of people I've had trouble keeping my Microtek scanners running. I had read many forums and troubleshooting places; still, I couldn't get very far. Its a flaky piece of software, and install is a pain; there are many things you must remove. I had done all this and still the scanners didn't work. And then I remembered the old "SCSI Voodoo." I thought we were past all this, but evidently not. For me, the scanners came to life when I switched the USB cable from going to the tower to going to the cinema monitor. If you're still trying to wrestle with Microtek SUB devices, and you've done everything all the other forums are telling you to do... you could try this: switch where the USB cable goes plugs into.
(Version 7.16) | |
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| Nov 23 2004 |
SVEN is a herdware very easy
(Version 7.16) | |
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| Aug 12 2004 |
THEXYONE Well got this update to work, hope it stays that way. I got rid of all the other drivers but my scanner, yes, just dumped them in the bin and held my breath and deleted. They can be found at: Library/Application Support/ScanWizard 5 V7/Support Bundles/Scanner_Drivers. The smart thing to do, I guess is a 'Custom Install' in the first place. Fingers Crossed and I hope can now avoid using messy, too many options, slow but cheap - VueScan.
(Version 7.16) | |
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| Aug 12 2004 |
THEXYONE I've waited till August to install 10.3 and then my 8700 gave up working, so I load this update and guess what, it still don't work. Why hasn't Microtek put an uninstall on their package, so I can could try it nice and clean? Had to go back to VueScan, which I don't like, hey but it's better than nothing.
(Version 7.16) | |
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| Sep 13 2005 |
HELEN Why doesn't Microtek provide support to those people who have purchased their product - whether they are current or old scanner models? Why do they say that they can't help you and direct all queries to another company (VuScan), where we have to PURCHASE their product to make our scanners functional again!! Shouldn't Microtek provide the necessary plug-ins in the first place? Why do they insist on purchasing the necessary plug-ins or whatever? I am just sorry that I bought a Microtek Scanner at all!! How was I suppose to know that this is the kind of Technical Support that one would receive - a customer who purchased their product - who believed in their product!! Is Microtek just spending more time, money and resources in manufacturing new products, rather than good customer & Technical support!!
(Version 7.16) | |
| May 29 2004 |
ANONYMOUS I just purchased the ScanMaker 6000. The driver didn't work. I tried the ver. 7.16. It worked, but only briefly.
(Version 7.16) | |
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| May 24 2004 |
ANONYMOUS doesn't work for os10.3 on the 59000
(Version 7.16) | |
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| May 5 2004 |
EPSONBOY Just downloaded the latest version! UTTER CRAP. I could make better scanner software from a roll of sticky tape, a yogurt pot and some blue tac. I am with the guy below, I have skipped my micrshit scanner and bought an epson. rott in hell microtek
(Version 7.14) | |
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| Apr 29 2004 |
MICROTEK SUCKS I always recommend anything other than microtek when people ask me about scanners - the company just doesn't care! What goes around comes around. My scanner would be a paperweight if it wasn't for vuescan. can anyone recomend a decent scanner?
(Version 7.14) | |
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| Jun 21 2004 |
MOLLASK I'm with the rest of you. I've a ScanMaker4 that won't run in Panther. Epson may be the way to go. Umax isn't all that helpful with my other scanner. They want me to reboot into 9 to use that. They do link to another site that will sell me software for over a $100. How much was my Umax? Free w/computer purchase. The Microtec, on the other hand was a $600+ scanner brand new. You would think that they would still maintain support for those slightly higher end type peripherials.
(Version 7.16) | |
| Apr 7 2004 |
SCANBOY ITS TRUE!! Umax have taken over Microtek!! ..So the company that was the WORST for supporting OSX scanners has taken over the company that was a close second!! I have honestly just put my microtek X12 in the bin and promised myself only EVER to buy epson from now on
(Version 7.14) | |
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| Mar 10 2004 |
ANONYMOUS No scanmaker 5 yet? Fine. I guess Epson (shudder) will be my recommendation to clients.
(Version 7.14) | |
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| Mar 10 2004 |
ANONYMOUS Umax acquired Microtek, I believe...and Umax was the armpit of the scanning community...so it looks like my Microtek will be support by VueScan (a better product anyhow!)...
(Version 7.14) | |
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| Mar 10 2004 |
ANONYMOUS Likewise I've been waiting for an OSX driver for the Scanmaker 4. One expensive scanner now almost useless! Get your act together Microtek.
(Version 7.14) | |
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| Mar 10 2004 |
MAGNUS NäSMARK I have to give Microtek some credit for finally providing this update. Vuescan works OK with 5600, but previewing is very slow, which, when scanning many things at a time, can be very frustrating. The Simple interface in ScanWizard 5 is however terrible, and very ugly (Windows looking). The batch function in the Advanced mode is very good and simple to use. Having used Vuescan and this I have to say I really prefer Mikrotek's official drivers. Having an OCR function integrated is also a very handy feature that Vuescan does not have.
(Version 7.14) | |
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| Mar 10 2004 |
ELWOOD371 I've been waiting since the Fall of 2001 for an update to cover my 4600...again No Dice....I wish Microtek would at least explain why they haven't done so.
(Version 7.14) | |
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| Mar 10 2004 |
DADDY MAC also..... they have just been taken over so you cant get any UK support..I know..I have just tried.... does anyone know if this company is ficticious? like.... just a joke company...Am I going to be on candid camera for buying a scanner from the most retarded company in history?
(Version 7.14) | |
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| Feb 21 2004 |
THUNDERR ScanWizard Pro is a complete failure in Panther and scans without end for the drivers for my 9800xl . Download Vuescan and enjoy your ultra expensive scanner. Stop wasting your time.
(Version 7.1) | |
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| Mar 7 2004 |
ANONYMOUS Try Vuescan - works for me
(Version 7.1) | |
| Nov 11 2003 |
WHATEVER workaround for Panther. Installing Microtek Scanners in Macintosh OS X Panther: Microtek is in the process of developing scanner drivers that will be compatible with Macintosh OS X Panther. Until these new drivers are released, our technicians have developed a workaround that will allow for compatibility of most Microtek USB and Firewire scanners in Panther. Although this temporary fix has worked for several customers it has not worked for all. Also Microtek is not offering support when connecting a Microtek SCSI scanner to Panther. In addition, the temporary fix is limited to individuals who are running Mac OS X v10.2 Jaguar. | |
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Replies:
| Mar 8 2004 |
ANONYMOUS This fix absolutely does not work in Panther. It's ridiculous that it's take this long for an updated driver to be delivered. Maybe Microtek needs to look at hiring more OS X developers.
(Version 7.1) | |
| Aug 22 2006 |
LARAINE "Microtek is not offering support when connecting a Microtek SCSI scanner to Panther." That's disgusting. I was also extremely surprised to find so many reviews of "poor" for Scanwizard 7. ScanWizard 3.0.7 (which came with my ScanMaker E3 and which I am still using) was so good. I have been evaluating VueScan and so far finding it disappointing in comparison to ScanWizard 3.0.7.
(Version 7.52) | |
 | Nov 10 2003 |
ANONYMOUS AFAIK, this software does NOT work at all on Mac OS X Panther.
(Version 7.1) | |
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| Oct 31 2003 |
RANDY NORIAN I have a MTK 4700. Well, after installation of the OSX driver, my computer would barely get past the startup screen w/o crashing. And no way to uninstall. What a disaster. I had to reinstall my whole flippin' system, no matter what I deleted I could not get rid of the constant freezing. With the new system, I tried it again, just to see (nothing to lose) same result. No way to remove whatever traces it installs in whatever mysterious locations. Who says there aren't Mac viruses? I think this counts as one. STAY AWAY. My .02 anyhow.
(Version 7.1) | |
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| Oct 11 2003 |
ANONYMOUS My wife's cheap $250 scanner has no problems. My ultra-costly 8700 can't even be seen by the G4! I've tried every possible download, and I'm sick of it. It's for sale--cheap. Barely used, only for a few weeks in OS9.2. Anyone find an uninstaller that can help? | |
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| Nov 2 2003 |
ANONYMOUS did you try to connect via firewire or USB1.1. Try using USB1.1 1st. I suspect the firewire port is faulty. | |
| Oct 10 2003 |
ANONYMOUS I wish I would have read these reviews prior to installing the software on my OS X build. I now have one of the coolest paperweights anyone could ever ask for. Does ANYONE know how to completely remove the software from the system? I don't want to just delete the directory, as there is SOME startup item hidden somewhere. Thanks.
(Version 7.1) | |
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| Sep 25 2003 |
AHILL ScanWizard 7 is a complete distaster. i have tried both downloading from web and obtaining a CD copy from Microtex UK agents with the same results; both the applications OCR Module and ScanWizard 5 everytime give me the message 'Module has unexpectidly quit' Microteks website is not user friendly in obtaining either help or information.
(Version 7.1) | |
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| Oct 30 2003 |
KAREN Did you figure this out the same thing is happening to us with our upgrade. | |
| Sep 23 2003 |
ANONYMOUS Well, the original 7.0 version worked okay my 10.2.x systems, but so far 7.1 does not work at all. Beware of this download!!! By the way, it comes with no uninstall feature, and no documentation on how use the configuration program...
(Version 7.1) | |
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| Sep 22 2003 |
GAULARD My scanner Microtek 4700 (USB) does not match with Omnipage Pro 8 Please send me the new patch for USB connection. rgaulard@numericable.fr
(Version 7.1) | |
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| Sep 16 2003 |
ANONYMOUS Just throw your scanner in the bin and buy a different one. Microtech are a complete waste of time.
(Version 7.1) | |
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| Sep 15 2003 |
VINNIE The selection for positive and negative transparencies is grayed out in the OSX wizard. I have to boot with OS 9.x to scan the slide and use the old driver. I have never been able to scan a slide or negative without getting streaks and banding down the slide. (using the LightLid35) The slide is clean, as is the scanner. Support is non-existent for my Scanmaker 4700, so I'm SOL. Think I'll just dump this and buy an HP. That gives me decent slide scans without streaks.
(Version 7.1) | |
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| Sep 10 2003 |
ANONYMOUS I HAD scanwizard 7.0 working on my G4 Powerbook. Then one day the "Scan To" button simply disappeared. I upgraded to the 7.10 drivers, and now the scanwizard app locks up. I've even tried a clean wipe (even the Library/AppSupport Framework directories), and similar problems. Also even tried downloads from their asian and european web sites. It worked great, when it worked, but there are obviously bugs to work out. The console reports that the 7.10 driver has some plist problems -- could it be that the actual download is corrupt? I've gotten no useful reply from Microtek.
(Version 7.1) | |
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| Sep 5 2003 |
ANONYMOUS Just great. The download link keeps timing out too...
(Version 7.1) | |
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| Aug 2 2003 |
KBJOHAN I echo the sentiments of the other unhappy users of Microtek's scanners. I used a SM II for years until it finally gave up. The X6USL I bought to replace it was buggy with the software, but worked for a year until I switched to OS X. I got so aggrivated waiting for the Classic interface to boot up while attempting a ten second fax scan that I bought a 4800. Microtek's web site said they had a native driver and software for OS X, but as soon as I load it my G4 went nuts. The scanner finder could not be disabled on startup, and it caused some kind of OS glitch that prevents me from changing my screen resolution. My last hope was the 7.10 update. IT WON'T EVEN FIND THE 4800 IT IS SUPPOSED TO RUN NATIVELY! Now I can't even go back to the buggy previous version I was using. I will never buy a Microtek product again, and I will tell everyone who will listen how worthless their products and support are.
(Version 7.1) | |
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| Aug 1 2003 |
ANONYMOUS OSX Drivers are a must. Microtek has screwed anyone who bought a scanner from them in the last 3 years. OS 9 drivers barely work in OS X.
(Version 7.1) | |
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| Jul 31 2003 |
DATDEMDAR I totally agree with everyone else who has taken the time to express their frustration at Microtek. I have a MRS-600ZS in mint condition sitting in a closet that ran into the same problem - delay in driver tech support to the point where this particular model suddenly was not even listed on updates after over only a few years. Big bread down the loo. It sure would be nice if Microtek got their act together and started releasing drivers for the older (even SCSI) models instead of abandoning all support of their slightly outdated product. STAND BEHIND WHAT YOU HAVE SOLD NOT JUST SELL. The delay in releasing drivers for OS X does not surprise me in the least.
(Version 7.1) | |
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| Jul 30 2003 |
FREEFROG I unloaded my 5600 on a PC user a few months back as I'd gotten tired of waiting for OS X drivers (promised over a year ago). I'm a happy Epson user now and will NEVER recommend Microtek again... too bad since for years they were my favorite.
(Version 7.1) | |
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| Jul 30 2003 |
MELVIN SMART This has got to be a joke.......I wait almost two years for microtek to make a driver for my x12 on osx and this is the best they can do.. This is beyond bad, I will NEVER buy a microtek scanner again, not only that.. I will discourage anyone I know from buying them. If you do have a Microtek scanner, try using Vuescan, its better, isnt a 70 meg download, but costs a few quid. shame on you microtek
(Version 7.1) | |
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| Jul 27 2003 |
I am not able to scan in line art mode at all. Have to force quit and then restart sometimes. Lots of crashes and error messages. Crashed when trying to make hi rez grayscale images. Will work with rgb but that seems about all it can do. It also freezes/crashes when I have it look for my scanner. Before the developer tries to defend their crappy excuse for software, the old version of scanwizard pro worked ok. That version doesn't have some of the "features" but it worked. And silverfast worked and so did Vue Scan. So this is an example of shoddy programing and I will not buy another Microtek scanner. I doubt they will ever release a new update, so don't hold your breath.
(Version 7.0.1) | |
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