It's nice to see a developer make an effort to respond. Actually, i participated heavily in beta, and had good communication with the developers. and i felt good about the product. since release, i have to go through tech support, which is not so good.
i will see if they will switch over my licenses, and hope that will fix the problems.
complex, but nice product made useless by a licensing scheme that doesn't let you use the product, and support which reacts in weeks, not days, and is unable to resolve the issue for you.
OK for a single user - if you never plan to upgrade. I've had a terrible experience with them, which is a shame, because it otherwise could have been a good product.
I'm now an ex-user, looking for something else with a licensing system that actually works, so I can use the product I paid money for. I feel totally ripped off. I've sales for my money back, but like support, they don't answer. For telephone 'support' I need to pay them more money.
[Version 3.2.1]
There are currently no troubleshooting comments by this member.
Please login or create a new MacUpdate Member account to use this feature
Daylite
i will see if they will switch over my licenses, and hope that will fix the problems.
thanks to the developer for responding.
Daylite
OK for a single user - if you never plan to upgrade. I've had a terrible experience with them, which is a shame, because it otherwise could have been a good product.
I'm now an ex-user, looking for something else with a licensing system that actually works, so I can use the product I paid money for. I feel totally ripped off. I've sales for my money back, but like support, they don't answer. For telephone 'support' I need to pay them more money.