This is by far the worst Mac company I have ever dealt with! I spent over $1000 on an inflated hardware and software bundle for my school and nearly all the software is defective. First of all, the applications are written in REALBasic, so be prepared for a slow experience. Second, IntelliScanner simply fails to respond to bugs. In Collection, the main scroll bar DOES NOT WORK! When I emailed them over a year ago about it, they said to use a mouse with a scroll wheel! Finally their prices are appalling. I did some research on and found that the exact same product can be had for significantly less:

IntelliScanner: Kanecal.com $79 (Compare to $200)
Flic Scanner: Flicscanner.com $129-249 (Compare to $179)
IntelliScannerPro: Kanecal.com $79 (Compare to $400)
Scanabout: Direct from Manufacturer for $500 (Compare to $900)

They are just out there to take your money and give you rotten software. Our school was duped into believing that they "stand behind their products". STAY AWAY!