MacUpdate
Join MacUpdate
New Member

New Developer
Explore
MacUpdate Desktop
Hot Apps

Business
Dashboard
Development
Drivers
Education
MacUpdate Promo
Popular Apps

Games
Home & Personal
Internet
Multimedia & Design
Utilities
iPhone
Apps

Login
Member Login

Developer Login
About
Search Mac Apps

Search iPhone Apps

Advanced Search
Mitch Harris
Downloads: 351
Posts: 19
Smile Score: +2
About Me
I am a MacUpdate Desktop user
Gender: Male
IT Consultant

Visit Stats
Last Visit: Yesterday
Member Since: 14 Jul 2007
Profile Views: 340

Website
http://web.mac.com/mharris
Freeway Pro 5.6.3
(Demo)
Freeway Express 5.6.3
(Demo)
Skype 5.5.0.2340
(Free)
Bean 3.0.6
(Free)
TechTool Pro 6.0.4
(Updater)
Boxer 1.2.1
(Free)
Speed Download 5.3.0
(Shareware)
RipIt 1.6.2
(Shareware)
MacJournal 6.0.2
(Demo)
Wacom Pen Tablet Dri... 5.2.5-3
(Free)
FormulatePro 0.0.6b
(Free)
iDocument 1.6.35
(Shareware)
Mitch Harris's Posts
Average Rating from Mitch:
(4)

sort: smiles | time

Scroll Reverser

Mitchismo rated on 03 Sep 2011
[Version 1.4.2]



burypromote

Speed Download

Mitchismo reviewed on 15 May 2008
Although many of you probably read reviews from most recent to least recent, I'm going to start out by saying that I'd made a negative comment (not review) regarding the company releasing a new, but paid upgrade to MacHeist purchasers shortly after the MacHeist campaign through which I purchased this program. I mention this, because they deserve kudos for making it up to users by offering them a free upgrade to 5 (with a paid upgrade to 6), or a paid upgrade to 5 (with a free upgrade to 6). Correcting course is impressive in our age of conviction beyond reason.

But now for the review:

I only review software I like and software that I've been using for while--and this one has become truly valuable to me. Like 1Password is a great application to manage passwords across browsers, this does the same for downloads--and it does it very well and very reliably, but also quickly, without bother, and ultimately faster for most downloads than a browser alone can offer.

It handles most download types, and can offer complete post-processing of downloads or no post-processing of downloads, or anything imaginable in-between. I use it only for the simple stuff, to accelerate my downloads to a maximum speed with a connection history so I can see where and when things go wrong (or simply slow down).

While I preferred v4's floating window to the design of v5, the interface is still clean, customizable, and easy to user an understand.

If you download anything (and who doesn't), this should certainly improve your experience. And while I still won't go bonkers over the price (I'll save that for MacHeist/MacUpdate bundles), I can tell you that the software is useful, stable, and kept up-to-date, and the company is willing to admit when it's made a mistake, and you can't possibly ask for something more valuable than that--so the main rating is higher than the sum of it's parts. And it's become pretty indispensable to me as well, despite the fact that it has a few shortcomings in the interface arena--but they don't bother me, and may not bother you either. You owe yourself to try it, if it sounds like something useful to you.
[Version 5.0.3]



burypromote

Speed Download
Mitchismo commented on 12 Feb 2008
I'll give you that you mentioned the upgrade is a paid one, but when a user expects their license to be operational within a month of their purchase, it's easy to overlook.

This is about setting expectations among users appropriately, and that's where you failed. When people don't expect to see that their license to the current version has expired so quickly, they don't see it. It's not that we're stupid users, it's that you are backing into a legal interpretation of your language to get out of the expectations you set, however mistakenly, in the bundle.

In case you haven't gotten the idea, your customers are as angry as you are that there was confusion over what constitutes and 'update' and what constitutes an 'upgrade'. But customers don't fail when business get angry. Businesses fail when customers are angry. And whether you feel it justified or not, it seems there are more people surprised by your strategy than accepting of it.

This is a marketing blunder plain and simple--and insisting that you are justified in correcting our naive misimpression is only making the rift between you and your customers deeper.

If you haven't yet recognized what's happening, you're on the verge of creating a boycott among some of the most enthusiastic and vocal users of Mac-software in the world--and continuing to assert your position is going to cost you far more than you earned participating in Mac Heist.

I don't speak for Mac Heist, but I'm comfortable that most of it's participants will agree that you would have been better off never offering your software in the bundle in the first place if you knew an upgrade was coming. Fortunately your app wasn't a key one for me; if it were, I'd be doing more with my frustration than making posts to forums.
[Version 5.0]



burypromote

Speed Download
Mitchismo commented on 12 Feb 2008
You really ought to have warned MacHeist buyers--or all users for that matter--that by pressing "upgrade" they weren't getting something they were licensed to use.

I can't imagine this slipped by you--but whatever publicity you got offering this package in the first place is very quickly being replaced by negative feeling and you should remedy that.
[Version 5.0]


1 Reply

burypromote

+2
Mitchismo replied on 12 Feb 2008
Conceded--but when a user expects their license to be operational within a month of their purchase, it's easy to overlook.

I'll give you that you mentioned the upgrade is a paid one, but I will not give you any new registrations.

This is about setting expectations among users appropriately, and that's where you failed. When people don't expect to see that their license to the current version has expired so quickly, they don't see it. It's not that we're stupid users, it's that you are backing into legalese to get out of the expectations you set in the bundle.

In case you haven't gotten the idea, we're as angry as you are that there was confusion over what constitutes and update and what constitutes an upgrade. But customers don't fail when business get angry. Businesses fail when customers are angry. And whether you feel it justified or not, it seems there are more people surprised by your strategy than accepting of it.

This is a marketing blunder of large proportions--and insisting that you are justified in correcting our naive misimpression is only making the rift between you and your customers deeper.
burypromote

Feeding Frenzy

Mitchismo reviewed on 11 Nov 2007
A modern remake of one of Intellivision's most addictive titles, Shark Shark!!! The simple purpose, eat fish smaller than you while avoiding those larger than you, is extended into a multi-stage adventure. The graphics are excellent for the very friendly resolution and requirements. A must try for any arcade style fan, retro gaming fan, or casual gamer.
[Version 1.0.1]



burypromote

Mountain Tanks

Mitchismo reviewed on 13 Feb 2007
This is a fabulous game--elegant, customizable, multi-player, testable, and visually beautiful. A take on classic ballistic games of the scorched earth variety, this makes it 3d. The simple array of weapons cover all of the bases, and the game is all about maximum damage with minimal effort. Barrels cause splash damage, as do grenades--and splash damage is the key--getting as many buildings at once.

I purchased the game months ago, the developer is friendly and helpful, and the game just keeps getting better and better. Buy a license, try the multi-player. Complete with integrated chat and statistics, this game includes everything it should without burdening the user with a complicated interface or a steep learning curve.

I play it all the time.
[Version 1.5.5]



There are currently no troubleshooting comments by this member.

Displaying 1-6 of 6
Please login or create a new
MacUpdate Member account
to use this feature
Add/Update Listing About MacUpdate Desktop Career Opportunities RSS Twitter Facebook Advertise Sitemap
Copyright © 2012 MacUpdate LLC


- -