Terrible company.

Changed the terms of use after I originally bought the earlier version. Wanted me to upgrade to their yearly scheme and BANNED my activation code for the previous version. When I did upgrade because it was ABSOLUTELY imperative I recover the data, the product proceeded to recover 19 gigs of USELESS data. When I asked for a refund they accused me of stealing and de-activated my product, effectively STEALING my access which is what they accused me of doing. DO NOT BUY THIS PRODUCT!!!

http://boomerangdatarecoverysucks.blogspot.com/

> To: ME
> Subject: [#CZE-6hPEA-792] Need a refund
> Date: Mon, 18 May 2009 19:31:12 -0600
> CC:
> From: helpdesk@totalrecall.com
>
> We will diligently defend ourselves against you. You are attempting to steal from us, and you're just lying about your use and benefits. You took delivery and used each activation. We can prove it with your IP address which matches your order address as well as a list of files you saved using the software you ordered.
>
> 130024622 [total records: 2]
> Product Usage Boomerang
>
> Quota used from this order: 294.87 GB
>
> order # 130057579
> Product Usage Boomerang
>
> Quota used from this order: 19.47 GB
>
> YOU RECOVERED 300 GB OF DATA.
>
> We'll prepare the access and use details for delivery to your credit card company, thanks for notifying us of your intentions. We've frozen your account and activation numbers while settling this dispute.