MacUpdate: Member Profile

Jkidwell

Downloads: 0

Posts: 3

Smile Score: 0

About Me

I am a Free member

Visit Stats
Last Visit: 199 days ago
Member Since: 16 Sep 2006
Profile Views: 157

Jkidwell's Posts

Average Rating from Jkidwell:

sort: smiles | time

Extensis Portfolio

jkidwell (developer) commented on 06 Sep 2006

We would like to thank everyone who has posted constructive criticism on MacUpdate about Portfolio.

A number of the comments in this list originate from many years back, and many of the issues listed have been fixed long ago. If you are having issues with a current version of Portfolio, we provide a number of ways to get free technical support. You can submit a request directly to our support team: http://www.extensis.com/en/support/index.jsp

We also have forums where you can post questions directly to the Portfolio user community, as well as find out how others are using Portfolio, Portfolio Server and Portfolio NetPublish: http://forums.extensis.com/

Just one other short note: To get the most out of any asset manager requires a bit of thought and planning. If you are interested in learning more about the questions that you should ask before setting up any asset manager, please take a minute to check out the following document: http://dl.extensis.com/downloads/PF/EN/P/Portfolio8_BestPracticesGuide.pdf

Thanks for your interest in Extensis Portfolio!

Jim Kidwell
Technical Product Specialist
http://forums.extensis.com/

[Version 8.1]

Suitcase Fusion 3

jkidwell (developer) commented on 06 Sep 2006

We would like to thank everyone who has posted constructive criticism on MacUpdate about Suitcase Fusion.

A number of the comments in this list originate from many years back, and many of the issues listed have been fixed long ago. If you are having issues with a current version of Suitcase Fusion, we provide a number of ways to get free technical support. You can submit a request directly to our support team: http://www.extensis.com/en/support/index.jsp

We also have forums where you can post questions directly to the Extensis user community, as well as find out how others are using our products: http://forums.extensis.com/

Just one more note: When managing fonts in Mac OS X, there are font issues of which you should be aware - no matter which font manager that you choose. To help you navigate font managment in OS X, we have a Managing Fonts in Mac OS X Best Practices Guide. Go here to download a copy of this doc: http://www.extensis.com/fmbpg

Thanks for your interest in Suitcase Fusion!

[Version 12.1.2]

1 Reply

jkidwell (developer) replied on 02 Oct 2006

Macmuser, thanks installing Suitcase Fusion. Unfortunately, we've never seen the behavior that you're describing. I highly recommend that you contact our technical support representatives:
http://www.extensis.com/support

It is possible that there may be other issues with your system that may not be related to your font manager. Support is free to registered users, and we attempt to answer every query as quickly as possible. Thanks.

Jim Kidwell
Technical Product Specialist
Extensis
http://forums.extensis.com

There are currently no troubleshooting comments by this member.

Displaying 1-2 of 2

Please login or create a new
MacUpdate Member account
to use this feature

Add/Update Listing About MacUpdate Desktop Career Opportunities RSS Twitter Facebook Advertise Sitemap