The basic product is good and does what it says. I got it as a part of their Hybird tuner. However, performance on older equipment can be very disappointing. On my iMac G5 I can record okay, and even watch live TV okay, but watching a recorded show is just about impossible (iMac G5 1.8 GHz or there about, Leopard). The other note is their customer service IS HORRIBLE. I guess they have been overwhelmed since MacWorld 2008, but one simple problem took 3 days to get an answer and my second problem ticket is going on 8 days with no response from them. Online support is all there is. I can not find a way to get telephone support. This may be state of the art for this kind of software but watch the equipment requirements and Lord help you if you need technical support.