Lowell99 -
If I remember rightly, you need to go to the CP store window, rather than the license manager window. (I went to the license manager window a couple of time, and it just says "License has been sent for this registration number" or some such.
When you get to the CP store, use the "contact us" button, or equivalent and shoot them off a mail from there. With me, they did reply almost instantly, so hopefully it should be the same for you.
Good luck...
As an end note, I only THINK that this is the way I did it - I got so annoyed with the registration process and tried many times to get the problem solved (even if it was of my own making) so there is a chance that I've mixed things up. For your sake, I hope not.
OK, I have received mails from CP giving me the license now. It seems that I did indeed type my email address incorrectly, and wish to offer apologies for my earlier comment, even if I do not believe them to be derogatory. It would be nice for CP to not have such a convoluted registration system, on the other hand.
With regards the app, I must say, and state again, that I purchased this bundle just on the merits of CP alone, and I am very pleased with the app.
If you are having problems with the license being sent (or not), please check the mail address you furnished was the right one, with no typos. The developer did send me the license to the right address almost instantly, once I had contacted customer support.
I do however uphold my earlier comments and do not believe them to be in any way unfair. Having been surprised by the developer's comment about incorrect email addresses (one normally pays attention to email addresses one types when purchasing applications), and having since admitted my mistake, (both here and in a mail to the developer) I did offer advice on double checking everything with the developer, which I believe fair comment and possible help for others experiencing similar problems, be them self-created or no. (Quote: Worth checking out if the same has happened to you.)
Hope that clears things up.
And good luck with the app - it is quite fabulous. I am a huge fan.
Further to some comments on this page.
I bought the Promo on the 4th Sept... it is now the 12th and I STILL have no key. I try to access the help on the app developers page, and send off for the key, but the page is telling me it does not recognise my mail address (the one I used to purchase through the macupdate site)
Have just sent a mail to the developer to try to get the key... but seriously... A WEEK SO FAR AND NO KEY?
Ridculous.
Especially as I bought the bundle primarily for this app.
UPDATE: as I wrote this, I have received a mail from the developer, telling me that the reason I have had no key so far is that I typed my email address incorrectly. Perhaps, but all the other apps came through OK from macpromo, and my emails are usually autofilled by my mac...
Worth checking out if the same has happened to you.
The key is through now, and I will be testing the app fully - hopefully!!!
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Contactizer Pro
If I remember rightly, you need to go to the CP store window, rather than the license manager window. (I went to the license manager window a couple of time, and it just says "License has been sent for this registration number" or some such.
When you get to the CP store, use the "contact us" button, or equivalent and shoot them off a mail from there. With me, they did reply almost instantly, so hopefully it should be the same for you.
Good luck...
As an end note, I only THINK that this is the way I did it - I got so annoyed with the registration process and tried many times to get the problem solved (even if it was of my own making) so there is a chance that I've mixed things up. For your sake, I hope not.
Contactizer Pro
With regards the app, I must say, and state again, that I purchased this bundle just on the merits of CP alone, and I am very pleased with the app.
If you are having problems with the license being sent (or not), please check the mail address you furnished was the right one, with no typos. The developer did send me the license to the right address almost instantly, once I had contacted customer support.
I do however uphold my earlier comments and do not believe them to be in any way unfair. Having been surprised by the developer's comment about incorrect email addresses (one normally pays attention to email addresses one types when purchasing applications), and having since admitted my mistake, (both here and in a mail to the developer) I did offer advice on double checking everything with the developer, which I believe fair comment and possible help for others experiencing similar problems, be them self-created or no. (Quote: Worth checking out if the same has happened to you.)
Hope that clears things up.
And good luck with the app - it is quite fabulous. I am a huge fan.
Contactizer Pro
I bought the Promo on the 4th Sept... it is now the 12th and I STILL have no key. I try to access the help on the app developers page, and send off for the key, but the page is telling me it does not recognise my mail address (the one I used to purchase through the macupdate site)
Have just sent a mail to the developer to try to get the key... but seriously... A WEEK SO FAR AND NO KEY?
Ridculous.
Especially as I bought the bundle primarily for this app.
UPDATE: as I wrote this, I have received a mail from the developer, telling me that the reason I have had no key so far is that I typed my email address incorrectly. Perhaps, but all the other apps came through OK from macpromo, and my emails are usually autofilled by my mac...
Worth checking out if the same has happened to you.
The key is through now, and I will be testing the app fully - hopefully!!!