Some people are giving harsh feedback on crm4mac, but they are unfairly comparing it to professional packages that sell for many times more.

I have used crm4mac for my two small businesses for over one year and it has done a great job. Its easy to use and more powerfull than native Apple software or any competitor in the same price class (I tried most of them).

A few times I contacted support with questions and they were prompt to get back to me. They were honest about the capabilities and the plans for version 3.0. I have no complaints and have recommended this to others with small businesses.