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Chris Willard

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Drive Genius

chriswillard commented on 04 Aug 2009

Recenty the Prosoft technical support folks went beyond expectations in helping solve a problem with a drive partition that refused to be defragmented. After the simple things failed to solve the problem they offered to examine the entire disk image of the drive in search of a suspected corrupt file that was causing the error.

They were able to find the file and provide instructions for deleting and re-constituting a non-corrupt version. Kudos for going the extra mile. Both the drive and I am now happy campers.

[Version 2.2]

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