I just purchased Time Cache. Right off the bat I was impressed with the flexibility and depth of information reporting as well as the ability to customize data for each client. I felt that I quickly was able to get clients set up and enter a backlog of data. Being a designer, I am particular about the appearance of my invoices. I contacted customer service via email because I wasn't sure I could customize invoices in a way that I hoped. Within a matter of hours I was contacted by support and was really amazed at the level of assistance I received. I truly felt that they cared about my needs, want me to be happy using Time Cache, and take pride in putting out a top-notch software program. And it was clear they are already working on a new and improved version for the future. I have had my fair share of purchasing products on the internet and then feeling like I had been left out to dry. That has never been farther from the truth with my personal experience with Time Cache. I think I have finally found a time tracking program that will produce great looking invoices and make invoicing easier for me.