With me this tool was hardly working. It permanently lost the right data size on the server side, which could be recovered then lost again then couldn't be recovered. I was over weeks just busy with the support getting it to work again which isn't much of a backup. As soon as I said I had enough of Mozy and wanted to cancel my membership as it was not working as a backup tool the communication so far is on hold (for two weeks by now) as my case is "transferred".
[Version 1.7.1]
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Zafal reviewed on 26 Mar 2010