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Rob Lee
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Smile Score: +1
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Member Since: 27 Sep 2008
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Rob Lee's Posts
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Studiometry

RobL reviewed on 16 Sep 2008
Studiometry has been in use in my office since v1.2.3 when I had a one person setup. We've now got five clients and one server and we've just upgraded to a site license. The reason we upgraded to the site license was two fold - 1. We were having problems with what seems to have been serial number conflicts that meant one of the clients wouldn't open without saying it was a trial version. 2. Because of the time of these issues and what was an upcoming release of v6 we could upgrade to the site license in v5 and get a free upgrade to 6 when released.

Back to point #1:
Over the years I have experienced problems of varying degrees, some of which have been mentioned in other comments here, but at every stage of the way I have found the developers to be very responsive and determined to resolve any issues I've had. Simply open a support ticket and they get to work on it pretty fast. Worst case scenario its taken them 24 hours to respond with a solution best case scenario they have gone back and over several times in a day to help trouble shoot with me. I would have to give the development top marks for their efforts on the support end of things.

As I mentioned in point #2 I ran into difficulty with Studiometry 5 and I thought it was going to be the end of my studio using it to manage out information, there is a lot of it and I wasn't looking forward to changing program! Nick from the development team worked with me through their support system to try and find a solution for the problem I was having. This first became a serious issue for us on 6th June and he continued to work on this until 8th September when I upgraded to v6. This might seem like a long time to try and solve a problem but I took a holiday in the middle of it and when I came back there were several responses from Nick waiting for me, plus I like this program and didn't want to give up on it.

Ultimately I decided to upgrade to a site license becasue of the serial number issue at v6 pre-release which meant I got a site licence for v5 that when v6 was released was upgraded for free.

This was the best thing I could have done. Let me say that again "This was the best thing I could have done".

Studiometry 6 is heads and shoulders above previous versions of the program. The initial loading takes a bit longer than usual but this is because it is converting it to work with its new database structure. From then on it opens in 10 - 15 seconds in my experience on several different macs in the office. More importantly (ask my staff) it closes at speeds Usain Bolt would be proud off, so they get to go home without having to wait and see if it closes before the go out the door shaving several minutes of the world record time for leaving the office at the end of the day, in fact several personal best have also been broken since the upgrade - there is talk of random drug testing but I think its just an improvement in technology thats the difference. ;)

If you haven't done it upgrade to version 6 - I'm not getting anything for saying this - but the positives (speed, improved features, etc.) far out weighs the negative (price, which isn't bad compared to what's out there).

Some other things:
Invoicing:
Take a bit of time to understand how to set these up and it will be a better investment than any bank or stock (even in better times). It is incredible powerful so read/watch tutorials, create and test some yourself and find the solution that works for you. This programs flexibility is one of its greatest strengths but it is also one of it biggest hills to climb when it comes to the learning curve… keep trying and don't forget their support team.

As somebody mentioned earlier take the time to figure out how your current workflow operates and set Studiometry up to work with you set up. A little bit of time here will bring its own rewards later.

I've been using this for some years now and I'm still learning, but I see that as a positive.

For anybody thinking about trying this out I would really recommend it.

5/5
[Version 6.0.1]



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