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Daniel Gregory

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Member Since: 11 Sep 2010
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Tidy Up

Daniel P. Gregory commented on 11 Sep 2010

Tidy-up Trial very limited, it worked so I bot it; Now, it is not simple and I cannot get it to work. I have spent 4+ hours and it doesn't work. I am going to return the product and get a refund. Perhaps it's great, but i can't deal with paying for something that doesn't work quick, fast and simple as advertised, Note: If things do change and in the course of return a human points out to me what I am doing wrong and shows me how to make it work easy i will repost and retract the 4 thumbs down on this product..... Daniel G,

[Version 2.2.5]

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+10

Daniel P. Gregory replied on 29 Sep 2010

RETRACTION - OK, I said I would retract in my post if I discovered I was wrong, so here it is. This company is awesome. They followed up with me, held my hand and genuinely reached out to me allowing me to send them photos, analyzing my problems and steering me towards resolution. I wish all companies were this committed to their product and customer satisfaction.

Disclosure , I am organizing a library of over 60,000 pictures. We all know all things worth while take a some effort, I didn't read the manual and posted rather irrationally out of frustration. Now cool and calm, I am very please with my purchase and fully endorse both this product and their customer service. A very professional operation.

Daniel Gregory
Oceanlodge@gmail.com

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