Excellent product and support. Lightning fast overnight fix for a Leopard bug I reported. Outstanding!

I contacted the developer back in Jan 2009 to confirm that run all cron scripts was actually working correctly or not. At that time, MacPilot ran all three scripts in less than 10 seconds (with a password prompt after each individual script). Cocktail takes roughly 5 minutes, the same amount of time as to manually run all cron scripts from the command line. The developer contacted me and confirmed that MacPilot's speediness was suspicious and they would investigate further. Since that time, I've seen many updates and many new features added but no confirmation that the cron scripts are working as they should. Currently, MacPilot runs all three scripts in well under a minute (with no password confirmation after each script...Thanks). New features are nice, but It would still be nice to know that it's doing the job it claims to do.

This is probably the worst software company I've ever had to deal with. I've been burned twice trying to do business with them. Once with Kandalu X and now with K_Kitchen which I purchased in June 08. It was stupidity on my part for trying to give them a second chance. Basically what I got for my money was no support, no documentation, and email replies that make no sense (read nonsense). Now, six months later, they jump from version 2.0.1 to 3.0.1 with no mention of upgrade pricing. K_Kitchen, on launch, promptly informed me that a new version was available and would I like to install it. Then as you read through the fine print, you realize that your current license isn't valid for the new version. This company has absolutely no concept of how to run a business or support it's users. Buyer beware.