I've been using it for years and it works OK. But I don't think Intego puts the time (sales?) into it to make it a really great parental product. They have a quirk about it recording passwords (it won't) and it misses a lot of porn sites. Their excuses are there are too many new pornsites and that allowing password recording would make it spyware ! A good product until the kids reach 12 or 13,then they will be savvy enough to surf around it. The best (and really only safe) option is too set it up to allow only certain websites. Also with the words kids use chatting, the filters will interpret it as predatory language,thus if allowing chat they can swear and talk or setting predatory will exclude the other teen chatting. Still very useful and worth the money. Now if Intego would just add it as a mini iphone app.