Profinite

  • Smile Score: +1
  • Posts: 1
  • Downloads: 45
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Last Visit Today Member Since Sep 23, 2012

Profinite's Recent Posts

AirmailAirmailComment
Profinite
+0

Does this company have a real email support address? Clicking on "Submit a Support Request" sends me to their Twitter account. Their support structure gives me the impression that they intend to avoid any one-on-one customer support in favor of Knowledge Base, User Forums, and Twitter. I hope I am wrong and the developer does have an email address to which I can send a question and expect to receive a reply from a real person.

Reply1 reply
Version 1.3.3
Profinite
+0

On https://airmail.zendesk.com/hc/en-us/requests/new, the developer states "We will not respond to any email but we will read all. You can contact us - help [at] airmailapp com."

And, to me it is a confirmation that they are not willing to offer support via email. Am I correctly reading what the developer wrote?

AirmailAirmailComment
Profinite
+0

Is there an easy one-step way to import all folders of Mail.app's POP account to Airmail's POP account (NOT a Local Account)? I have dozens of nested folders in Mail's POP account. I am aware that I can import them into Airmail's Local Account. But, I want to import these folders into Airmail's POP account without recreating every single folder. I want to really like Airmail. However, unless I can accomplish what I pointed out, there is no way I can move to Airmail. Please advise!!

Reply0 replies
Version 1.3.3
PostboxPostboxComment
Profinite
+0

Could someone please either correct me or confirm what I point out below? - - - In Apple Mail.app, I have one POP account that has deeply nested folders. If I have understood what is written on this page (http://support.postbox-inc.com/hc/en-us/articles/202199980-Import-Email-from-Apple-Mail) correctly, I will have to import email from each bottom-level subfolder. For example, suppose that a folder at the top level has 10 subfolders. Then, I would have to import email from each of these 10 subfolder, one subfolder at a time. - - - Did I truly read the instructions correctly? If so, it would be out of the question for me to go through such a tedious process.

Reply1 reply
Version 3.0.11
Profinite
+0

"Any messages stored on your local machine will need to be manually imported." The key word in the above sentence is "messages." It doesn't even say "folders." If you have a POP account in Mail.app that has many nested folders, it is not practical to use Postbox as a replacement of Mail.app because it would take you forever to move "messages" from Mail.app to Postbox by creating identical folders in Postbox that correspond to the folders and subfolders in Mail.app. I really like the interface and other features of Postbox. But, the deal breaker is that I can't replace Mail.app with Postbox for the above reason. I woud seriously love to know if I had missed an easy way to migrate all folders and subfolders from a POP account in Mail.app to a POP account in Postbox.

Profinite
+1

I am running Mail 5.3 (1283) on OS 10.7.5. All of a sudden, upon launch I get the incompatibility warning that SmartWrapMailAppPlugin does NOT work with Mail 5.3. Are other people getting the same error message?

Reply1 reply
Version 2.9.0
Profinite
+0

Thank you, Jimleff, for the information. Very helpful and I can live with that.