Desker's Recent Posts
I've used Mailplane for a long time now, although I recently switched because I found a newer program, still in beta, that fit my needs better overall. I'd hoped this new Mailplane version would be so innovative that it would make me want to switch back and that there would be changes that would make it irresistible, even if, as a current user, I was only being offered 20 per cent off the list price. So I eagerly downloaded it. I'm not one of those people who think that developers don't deserve a fair return when they create an upgrade. Sometimes I think I upgrade too much. However, after putting 3.0 through it's paces today, I can't see any reason to send any further money in the developer's direction. There's nothing about 3.0 that would make me upgrade even if I hadn't already switched. I would just have stayed with the old version. I recognize that others will likely have a different opinion, and may even be able to explain what is to them the irresistible element of 3.0, but at the moment I'm disappointed.
To Akmedia, who asked. I'm using Airplane. I like the way it works, but your mileage may vary. I also use Postbox for non-Gmail accounts, at least until Airplane handles these in a way I'd prefer.
Sadly (because the previous version worked so well for me) I have to say that I've lost patience with 4.0.0. It is slower than slow, highly confusing and, worst of all, it introduces some kind of freeze on my iMac (OSX 10.6.8.) This seems to happen right after it requests the ability to open some password protected folders (why?), but this may just be coincidental. At the moment I'll use iTrash and see what happens over the next few months with CleanApp as newer versions are released. This is a most disappointing upgrade, for which I paid, thinking, well CleanApp has always worked for me in the past.
If I had reviewed CrashPlan only a couple of weeks ago I would have given it five stars. For two years I backed up (and recovered) files (I now have more than 200 GB stored) without a problem. And the ease of use and price was extremely good. But when I did have a recent glitch, and CrashPlan stopped backing up and I largely lost touch with my backup, I went to CrashPlan support for help. Here I am 11 days later and I have had exactly three communications from CrashPlan support, two from Tier 1 (one of which was merely to tell me I was being handed over to Tier 2) and one from Tier 2 In that time I was offered two possible fixes, neither of which worked. The last I heard from them was four days ago, despite constant updating by me as to what was happening. Today, I noticed CrashPlan is finally backing up again and, it says, in a couple of hours I should once again be totally backed up. Well, good, that's a relief, but I now worry that it will happen again and that I will deal with sluggish (to put it the kindest way I can) CrashPlan support. Granted CrashPlan now warns users on its web site that support will be slow: "We are working diligently to resolve the delayed response times and apologize for the inconvenience." However, an apology in advance for poor support,doesn't really work for me.