MACDOG324  I've used this product for a few years now. I wonder what the motive is for some giving it a bad rep. I think it works exactly as advertised. I think the installation was simple (make sure to read the install pdf that comes with the software). Every time I use my computer online it sends me a message with its location (again, refer to the user's manual). I like the fact that they provide you with free upgrades instead of charging you like most companies.

Also, the software is a one time price only of $29.95 ... No yearly fees like all the rest. It a bargain at that price. I've had a few questions and sent an email to their tech support and get a prompt reply.

The biggest thing I like is they are an American company familiar with our justice system not a foreign company like computrace and undercover.   
(Version 3.2.1)

TERSKAC  I have multiple licenses for MacPhoneHome. After a few years only one computer seems to be reporting its information anymore. I have tried contacting the developer several times for help and have received no response. I left phone messages and requests through their web site.

Assuming I may have been doing something wrong I downloaded the newest instructions from their tech support page. The instructions download is a single one page sheet with no instructions at all. Its just a cover page and the rest is missing when I open the file in Preview.   
(Version 3.2.1)

MARKUS WINTER  A while back I bought 25 licenses after we had a burglary at work and my laptops were stolen. The first disaster was during the update to Leopard - my Mac would hang during booting up. Turned out MacPhoneHome was the culprit. Brigadoon was silent on the problem for an awful long time before releasing a 10.5 compatible version. I now tried to install this new version on my new MacBook Pro but all I get is a "user name or password incorrect" - which they certainly are not. I contacted tech support and am still waiting for an answer that fixes the problem (I suspect the different endianess of Intel vs PowerPC machines is the root of the problem)  
(Version 3.2.1)

MORJOVY  as i understand...

technically, it is just a "call-home" app which sends a thief's IP to your office. no additional alerts, camshots and so on. and the license of $30 means only a remote support in calling local SIP and police worldwide...

is this a joke? how will you, sitting in you NYC far-far away, give a support to somebody from Siberia for example? dont be silly... dont you think, you will call a local policeman and he will follow your instructions?  
(Version 3.2)

DJ CANDEE  hmmm interesting....but what if the thief decides to install a fresh OS X before starting the stolen laptop?  
(Version 3.2)

G. STEIN  excellent product, great support !

v3.0 makes setup simple, and it will be working after restart.

I use it on my iBook.  
(Version 3.0)

ROY BROWN  Real slick. Provides both Classic and OS X versions. Tracked my Mac in a few seconds. This is a steal at the price.   
(Version 2.1.5)