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DESCRIPTION

Print Therapy (formerly known as Printer Setup Repair) is the only utility in the world designed to diagnose and repair problems that can occur with the Mac OS X printing system. These problems include, but are not limited to, the inability to open the Print & Fax System Preference pane, inabillity to add printers, disappearing print jobs, corrupted preference files, and inability to create PDF files. Print Therapy also includes some useful tools for deleting extra printer drivers, installing or deleting PPD files, deleting old spool files, backing up and restoring the printing system, and resetting the printing system.

Print Therapy 6.x allows the user to do the following:

  • Backup and restore the printing system
  • Verify and recreate the root user
  • Verify and recreate the lp user
  • Verify and recreate the lp group
  • Verify and repair the printing system permissions
  • Verify and repair the home user Library directories
  • Reset the printing system
  • Delete CUPS spool files
  • Verify and repair the /private/tmp directory
  • Stop, start, or restart the cupsd process
  • Replace the cupsd.conf file
  • Delete hidden temporary files
  • Delete all printing preferences
  • Delete the pre-installed drivers
  • View the CUPS access_log file
  • View the CUPS error_log file
  • View the CUPS page_log file
WHAT'S NEW
Version 6.0.7:
  • Adds additional Mac OS X 10.5.8 support. The process of upgrading to 10.5.8 sometimes leaves "CodeResources" files in the wrong location. Print Therapy will now relocate these files as part of the symbolic link recreation process.
  • Also fixed a bug that would incorrectly identify FileVault user directories and a bug that identified the _usbmuxd system user as a local user account during the permission repair process.
REQUIREMENTS
Mac OS X 10.5 or later.

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SCREENSHOT

Developer:Fixamac Software
Downloads:55,320
  - Version d/l:1,021
Utilities:System
License:Demo
Date:31 Aug 2009
Platform:PPC/Intel
Price:$29.95
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    Print Therapy User Reviews (33 posts)Write A Review
    sort: smiles | time
    Aug 10 2009

    RALKEM  This is showing up as 6.0.5LE  
    (Version 6.0.6)

    praisebury
    0
    [ 1 Reply - Reply ]
    Replies:
    Aug 10 2009

    MACUPDATE ADMIN  Download link fixed, sorry for the inconvenience.  
    (Version 6.0.6)

    praisebury
    0

    Jul 28 2009
    *****

    MACLOVER1.1  This app just saved my a**   
    (Version 6.0.5)

    praisebury
    +2
    [ Reply ]
    Jun 26 2009

    AMAVIDA  Is this really necessary these days?

    I bought this app way back in the dark ages of Mac OS X because people said it was soooooo good but I have never in all the versions of Mac OS X from 10.0.0 to 10.5.7 needed to use it....

    The only common thread I see in the comments is a particular older HP printer has a crap driver but nothing else.

    If somebody say's to me that a wipe/clean install did'nt fix their print problem it screams buggy driver to me. The logical solution is to get updated drivers from HP.

    To be honest Apple has done a good job of updating & improving the CUPS printing system in Mac OS.

    Once a year someone posts a glowing review of this software here on Macupdate which suggests to me very very few people need it or astroturfing...  
    (Version 6.0.5)

    praisebury
    0
    [ Reply ]
    Apr 21 2009

    CRIQ  Print Therapy fixed my problem. I use an HP LaserJet P1006. I use it both in OS X and Win XP through VMWare Fusion on my MacBook. Looks like Fusion (or XP...) doesn't "free" the printer when closed. So couldn't print in OS X, though printer was visible in PrefPane. Could print from my wife's iMac though. I ran Print Therapy (after carefully reading online docs). Everthing is OK now. I've registered the software. Thanks to the developer.  
    (Version 6.0.4)

    praisebury
    +1
    [ Reply ]
    Aug 11 2008

    DONMONTALVO  When do we get a UNIX tool to run these commands remotely (or schedule via cron/launchd)? :)

    Don Montalvo, NYC  
    (Version 6.0)

    praisebury
    0
    [ Reply ]
    Aug 11 2008
    *****

    F451  Longtime fan and licensed user. No hesitation on upgrading for me as I use this app at least monthly to keep matters in check.  
    (Version 6.0)

    praisebury
    0
    [ Reply ]
    Sep 6 2007
    *****

    XYPHER  One of the only apps I've ever considered worth paying for. I had many Printing Presets which were jacked up. After running this program everything is back to normal.An extremely thorough tool which operates without hiccups. It even told me what files I had missing. The repair options are fantastic.Thanks to the developer John Goodchild. I recommend this unreservedly.  
    (Version 5.1)

    praisebury
    0
    [ Reply ]
    Aug 18 2006
    *****

    ALABEMOS  Actually I used version 1.4.2 on my mac which is now running 10.4.7. At the time I wasn't aware there were later versions. That version worked for me; your mileage may vary.

    I had spent over six hours doing all the regular things, permissions repairs, uninstalls, reinstalls--even had done a clean install of my system, and still could not get my new HP all-in-one printer going. I googled and googled, and did just about everything suggested. Nothing. I called HP, and after some discussion, they gave me the sad news (and they were correct) that it was a mac problem, not an HP problem. I googled around a little more.

    Voila! Enter Printer Setup Repair. Wow! In just fifteen minutes, everything was fixed! This program is worth its weight in gold.

    By the way, do READ THE READ ME. I'd say it is essential for most of us.

    I registered the software. I definitely want to support this developer.  
    (Version 5.0.5)

    praisebury
    0
    [ Reply ]
    Jun 7 2006

    LEOOFBORG  I bought this because earlier iterations saved my butt. There are a few burps / questions I have for the author so I will take those to email.

    The author is open to version the software any way they see fit. If they stream a fix but no new features you may just see a date change or a build number after the version in 'Get Info'. This is standard operating procedure.

    Concerning the pirate users below? You get what you deserve. Barring that, you are very ignorant of Unix. You -can- unintentionally wipe directories, give bad permissions, etc if you have a low enough user id or use sudo. What's the difference between

    sudo rm -Rf ~/Users/name/Library/Caches/*

    and

    sudo rm -Rf ~/Users/name/Library/*

    ..you'll find out really quick, ScriptPuppy. I hope you back up.

    I have seen a lot of bugs, and a lot of shellscript based applications. I have blown up a few directories in my time and have had to restore from backup. Sorry, but you are WRONG.

    Finally, if you pirated the software you did NOT enter into a contract with the developer. Go ahead and TRY and sue him for your data loss. Courts in the EU and North America will laugh at you.

    Finally, you may read this blog entry about how I feel about whiners and script kiddies.

    If you found a bug, email the author. If you didn't pay for the product [yet] then expect to be thrown lower in the queue under the customers. And if this program is useful -pay- for it.

    Recommendation to the author: 14 day trial, or 'number of uses' trial [5-10 uses].

    Leo

    http://expat-leo.blogspot.com  
    (Version 5.0.5)

    praisebury
    0
    [ Reply ]
    Apr 14 2006
    *....

    SMTIPS  Well I thought this program was supposed to fix problems. I used it to do a complete reset, told it to make a backup file etc, then I went out of town for awhile with my printer issues unresolved. I was going to make another attempt, but the program has "expired" leaving me with no way to use it without buying it. Sorry, you don't get my money...now I am having major headaches with the other printer I got because evidently your little "reset" damaged or removed some files needed for printing...can't even run the Printer Utility to clean and align cartridges, apparently because some vital files were removed that can't be restored without BUYING your stupid app. Well your "demo" messed things up worse than if I had been frogging around removing files manually. Thanks for the JUNK.

    DO NOT BUY THIS PROGRAM.  
    (Version 5.0.4)

    praisebury
    0
    [ Reply ]
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