TEKSESTRO  The support for MYOB is infamous - and has been so for a *very* long time.

Even though it is supposed to help you "mind your own business", not many small (or even medium-sized) business owners who have been able to setup their books in MYOB out of the box, without having to call the help of an accountant. The program's interface is unfriendly and unhelpful, even for an accounting package.

MYOB made their name in the day when there were not many viable alternatives for small-business accounting, and (a bit like Microsoft) have become arrogant over their success in the industry.

It was not until I switched to another package (MoneyWorks), which follows sound accounting principles, and *IS* easy to setup and use, that I started to feel just how *bad* things had been with MYOB.

Conclusion: shop around. There are less expensive and more helpful alternatives.  
(Version 2008)

RICHARD SUMMERS  Good software, but lousy support. Assume from the start you are on your own.

I had problems with an upgrade. I talked to customer service and told them that I thought their link to the download was wrong. They explained that I had done something to my install, and therefore I would need to do a clean install from scratch.

Did it. Problem still there. Called back and was told they had a problem with their links and I had downloaded the wrong updater.

Gee, I think I said that.

Note to MYOB. Sometimes the customer isn't stupid.  
(Version 8.5.8)

ANONYMOUS  I use have used MYOB since Version 4 ,5, 6

7, 8, 9 . Excellent product.

Not one time did I have to call MYOB tech support.  
(Version 7.5.3)

GUILLERMO  Ten times better than Quick Books. #1- Networking. #2- Alert when invoice number is duplicate. #3- Can save up to 5 different shipping addresses. #4- Did I mention Networking? #5- Can export reports to Excel, Mail, PDF, in just one click! #6- The same file can be open on Windows and Mac. The same file, no conversion utility, no nothing. This alone, in a mixed platforms environment, is worth five stars. #7- $100 cash back when you send them the cover of your Quick Books Manual. I could go on, but let me just say: Good bye Quick Books! Hello AccountEdge!  
(Version 7.5.3)

ANONYMOUS  lousy software, way to expensive for the performance  
(Version 7.5.2)

MIKE  Support service is terrible--only help if you pay them money.

Will start with Quickbooks for Mac in 2004  
(Version 6.5.4)

ANONYMOUS  dropped Canadian users for a quick buck from Intuit  
(Version 6.5.3)

MICHAEL   great!  
(Version 5.6.2)