NEURON  I now realize that I have to use Endnote again. I love both Bookends and Sente, and Bookends has been my workhorse for the past 3 years. However, because nearly all of my colleagues use Word and Endnote (mostly on PCs), its almost unbearable collaborating on documents if I use Bookends to generate a bibliography.

My main question before I plunk down $99 for the Endnote upgrade is the compatibility between PC and Mac Endnote-generated bibliographies in MS Word files. Specifically, if someone generates an Endnote bibliography on a PC in word, then sends me the references to import into my Mac Endnote, can I work with this Word document seamlessly using my Mac and Endnote?

Any help is greatly appreciated. If I will have difficulty using a PC Endnote-bibliography with my Mac Endnote, then it will not be worth buying. I'd rather continue my collaborative struggles with Bookends.  
(Version X2.0.1)

DRBARNES  Absolutely Awful - Sente seems much more stable; it doesn't have Cite While you Write (CWYW), but then again EndNote's CWYW crashes virtually every time anyway.

Having previously used EndNote fairly reliably on a PC, I bought it for Mac before the 'X versions'. That version rarely worked, but given the hype about the newest refined X2 version and CWYW fixes, I paid again for the latest update (another £75 or so!). It is every bit as buggy, and has virtually no innovation over previous versions. In contrast, I am now looking at Sente, which lacks the much hyped integration with Pages, but will produce bibliographies for Pages outwith the application itself after inserting easil formatted citations. Sente also features a much more intuitive interface, web search facilities that actually work, and a great system for linking downloaded PDF files to the citation database. It can be a little slow opening my 50k database, but not intolerably. Unlike EndNote, it also has a trial.  
(Version X2.0.1)

NONTROPPO  Horrible interface, buggy, poorly featured, slow program updates. The only reason Endnote exists is that many people don't research the software they buy and Endnote lives off its name (our Department buys a site licence only for this and not other better options). Both Bookends and Sente are significantly better, and their developers are very receptive to input.  
(Version X2.0.1)

LEV  FYI, Bookends sucketh not. Nor does Sente. Either are way ahead of EndNote with better online functionality and better customer support. EndNote is a dinosaur; as medics are no longer allowed to write on patients' notes, it's T.F. BUNDY. (= "Totally f***** but unfortunately not dead yet.")  
(Version X2.0.1)

SUNBURN  This is totally ludicrous. These clowns want $100 a year for upgrades to piece of software that STILL sucks even after years of upgrades. This is PC software with a bad UI and mediocre functionality. I'm done with what is essentially an annual subscription.

Right now, for HALF the price of the _upgrade_, I can get a bundle which includes Bookends. Even if Bookends also sucks (I haven't tried it yet, but I'm about to buy it anyway), there is virtually no way that EndNote X2 is twice as good as Bookends.

Of course, there is no way in heaven or hell that anyone from the developer will ever see this. ISI is a lumbering hulk to whom "customer service" means nothing unless you are a huge on-line library or publisher.   
(Version X2)

FLORI  I have been using Endnote for many many years. The last stable, and reliable (with Word), version was v.5 on OS9. None of the OSX versions have been properly fixed for bugs and the latest (10.0.2) is unstable in both Mac and Windows versions. Even a successive search enquiry can crash it. If you are using Word (2004 or X) and cite-while-you write, keep regular backups! I had a large scientific review document completely corrupt on me.

Endnote has increasingly added new and attractive features, but never seems to provide adequate bug-fixes for each version. Rather a new (and to be paid for) version is released with additional features. My colleagues and I have been hit with so many of these upgrade charges - always hoping in vain that things will improve - that we are seriously looking at alternatives.

What are the chances that v. XI will be any better?  
(Version 10.0.2)

LEV  Corrupted my library, crashed itself repeatedly, crashed Word repeatedly, wouldn't work with Mellel, didn't attach pdfs properly... oh, I could go on. I only revisited this achingly terrible app because of the need to collaborate with a colleague; it proved easier, quicker, better and cheaper (WAY cheaper, time being money) to convert said colleague to Bookends.

The whole experience was like meeting an ex in the street and thinking "Wow, was that a lucky escape when we split up." ISI should be ashamed of themselves, but I don't think shame is in their corporate repertoire.  
(Version 10.0.2)

ANON BUD  Two words: SLOW, EXPENSIVE

Using a 1ghz PowerBook G4 it took over five minutes to add just one reference to a brand new database using the online search method.

Scrolling is extremely slow.

Images and objects are not added to references.

I'm new to this, but I am also new to Bookends and find Bookends to be extremely fast, low learning curve, works with Mellel seamlessly. It only took me thirty seconds to search and add a reference from the Library of Congress site. All this, and it is almost a third the price!  
(Version 9.0)

GRRRRRRR  I tried many times, but one conclusion: EndNote 9 don't want to open on my Mac OS Tiger... Quit unexpectedly... each time. other guys have the same problem?  
(Version 9.0)

NICKEL  Downloaded demo of version 9 and it won't convert my EndNote 6 library despite saying that it can. It appears to go through the process, but then errors out saying that it cannot save the file. I have tried creating a new copy of my library in EN6 before converting, and that hasn't helped. Beware, their tech support is a toll call, you will wait on hold indefinitely, and then most likely have to leave voice mail and wait for a call back. I'm still waiting.  
(Version 9.0)