DANA SUTTON You use Address Book to store your phone numbers, right? So doesn't it make sense to use Address Book to dial them as well? And you use your Mac as a communications center in so many other ways that it would probably make sense to use it as a center for yoiur telephony as well, no? You have two ways to go, which aren't necessarily mutually exclusive: use Dialectic as a dialer, or use Phone Valet turn your Mac into a dialer/answering machine. Both access Address Book. Both add a Services item which can be assigned a keyboard equivalent, and both add a Contextual Menu item, so they are extremely handy. Dialectic is especially useful for road warriors' laptops, whereas Phone Valet is relevant to desktops (but if you are using it with multiple Macs on a LAN you will want Dialectic to enhance the power of the satellite program they give you to run on other networked machines). It's strange that Apple, which pioneered the Smart Telephone, is otherwise so indifferent to telephony and doesn't include any telephone-relevant capability in the OS package. These two programs make up for this omission.
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