DEWRIES  This is a shameless scam

Here's what I got for my money: address book sync failed and corrupted my blackberry (to the point that I had to have it serviced, loosing everything I had on it), calendar sync was abysmal at best, and destroyed my whole day events, and I could go on.

I have spent days of troubleshooting, markspace offered no help and I could not get my money back either.

And apparently, I am not the only one with the same experiences.

This is unacceptable: missing sync is supposed to sync. If it doesn't, corrupts your data, crashes, and behaves erratically, it cannot be considered a product at all (even if by some magic _sometimes_ it does not completely fail, just every other time). Providing a "review" for it is laughable.

Markspace has been knowing this for 6 months at least, and they still shamelessly advertise it and sell it. Some got their money back, but I wasn't that lucky - they know I'm a foreigner, and they know I cannot fight back. I'm probably the kind sucker they are fishing for, because at this point, this is nothing else but a scam.

Do not spend a dime on this. If I could, I'd sue them for fraud.  
(Version 2.0.2)

MJUHL24  This app is a giant pain, which is probably due in part to the horrible BlackBerry operating system. When it works, the Missing Sync is ALMOST satisfactory, however it is horribly unstable.

I was able to sync my address book, calendar, and (most of) my iTunes library a few times. Unfortunately, the app on my phone STOPPED WORKING altogether. Whenever I try to start it my BlackBerry FREEZES for several minutes, then finally tells me this:

'Uncaught exception: Application MissingSync(184) is not responding; process terminated

Sadly, I was expecting this sort of garbage after reading reviews of the app. To me, it was worth the $40 and frustration to get my music on my phone.  
(Version 2.0.2)

SALTY DOC  This program is junk. I used Missing Sync for my Treo and for my PSP and they were fine. This program was buggy in version 1.0 so i was eager to upgrade when 2.0. I really didn't care about the bluetooth syncing and it takes waaaaaaay too long anyway, so I just do USB. But it keeps crashing, both on the mac and on the BB. I can't get it to work reliably. I am back to struggling with PocketMac.  
(Version 2.0.1)

THATGIRL  UNBELIEVABLE MAYHEM AS A RESULT OF THIS SOFTWARE...

From back in 2007 (version 1.0) when I bought this software it has had intermittent success at best. Though Missing Sync for Blackberry offered synchronization with several elements, (notes, photos, tasks etc.) at its most useful it could only successfully sync iCal and Address Book. Eventually iCal syncing would always end in some kind of discrepancy so after a brief correspondence with MarkSpace tech support of very elaborate trial and error instructions for me to perform - ALL ending in error! - I could no longer provide the time consuming labor of undoing and reinstalling iCal and simply stopped trying to sync it. I figured since the most important sync is the Address Book, I would have to settle for that.

This was why when 2.0 came out this year and I discovered I had to pay for the upgrade, I was reluctant to say the least. I had never enjoyed the basic features advertised by the software and was concerned that buying the upgrade would be throwing good money after bad. But I did it anyway with the hope that the upgrade would solve the previous problems and hopefully I could finally sync wirelessly.

My first clue that I was about to enter the ninth circle of hell should have been that MarkSpace offered a way that for an additional $50 you could get phone support with your upgrade. But instead I got to enter hell gradually. At first it worked! It actually synced everything about four or five times. Though I was already a little irritated that you have the choice of syncing via bluetooth manually or every 8 hours but nothing in between, (say like once a week?) I was so accustomed to total failure I just let it slide. But then it started running into errors with syncing to iCal... then errors syncing photos... then errors syncing videos... then errors syncing CONSTANTLY. And that was upside! From there it caused errors and corruptions on my computer with MobileMe and iPhoto, the MissingSync application on my MBP would open on its own to sync, not sync but freeze and require a force quit. Then finally it opened, froze and crashed my entire computer. It engaged in a Vietnam-like warfare with my Blackberry 8320, (OS v4.5.0.81) and seems to have permanently corrupted my perfectly functional media card, (despite a total wipe!) to the point where my Blackberry will terminally freeze if installed. Mind you, I did everything I could along the way to fix it including deleting and restoring Address Book, iCal, and caches from everywhere and re-downloading and re-installing the application on my MBP and phone.

At present it just won't sync at all. Not by USB cable nor by Bluetooth. Not when initiated from the computer nor the handheld. Not when praying to God nor cursing him. It's just sitting on my dock as a dormant reminder to the chaos it caused. That says nothing for all the frustration of having to reenter ALL 500+ of my contacts on to my handheld MANUALLY. And that's not say anything for the lost software from my handheld and data on my MacBook Pro. And THAT'S not to say anything for the WEEK of anarchy it caused myself and anyone who needed to reach me!

For the love of all that is holy, PLEASE SOMEONE OTHER THAN THE MAKERS OF MISSING SYNC OR THAT GOD AWFUL POCKET MAC CREATE A THIRD PARTY SOFTWARE THAT WILL SYNC THE BLACKBERRY DEVICE TO A MAC. If two monkeys and a tambourine had an alternative available I'd give my left arm to try it instead.

(04/21/09 - I have a support ticket in to MarkSpace at present. In light of any progress I will update this review.)  
(Version 2.0.1)

DOUGLIM  Had problems with 2.0, but 2.0.1 fixed them. Phew, because Pocketmac with my Bold was a disaster!

If you sync over bluetooth, you want to turn off music and video. It takes a looooong time to sync them. Use a USB cable instead. Contacts and notes are fine over bluettoth.

I use the automatic sync for things I change all the time, like my contacts and schedule. But I use a USB cable to sync everything else.  
(Version 2.0.1)

TECHNOSORCERER  Try version 2.0.1. It fixes the problems I had with 2.0.

And you really want to use the auto-bluetooth sync feature. Its great for someone like me who always forgets to put new phone numbers on my phone!  
(Version 2.0.1)

HENIGUSHI  Missing Sync for BlackBerry 2.0 is an absolute disaster. I spent eight hours today trying to set it up, with an ultimately totally unproductive exchange of emails with their tech support person who was getting info about his own company's software problems from Crackberry forums and elsewhere. I purchased the original version, the performance of which has been sub-par but sufficient to sync calendars and address books, which meets my core needs. Version 2.0 does not work at all.

My recommendation: DO NOT BUY THIS SOFTWARE!  
(Version 2.0)

MANOFDESTINY  My equipment: Macbook Pro, OS 4.5.6, Blackberry Bold

I too was suckered into purchasing a MissingSync license, but only after I insisted I receive a guarantee in writing. I had purchased/installed the latest version (1.x) and had no end to problems with it, sometimes even not linking up with my Macbook.

After many emails to support, I installed the beta version 2.0, which I was assured would fix my woes. It only got worse. After tallying up all the hours and frustration in trying to get it working, I threw in the towel and requested/received a refund.

Now the buggy beta is out in public as an official release. Go ahead, if you have hours to work on this and still might have problems. I don't know why it works for some and others it doesn't but I'll say that there are many more reporting problems than otherwise.

My solution was Google Sync on my Blackberry to sync with Google calendar and contacts, which then syncs to iCal and Address book over the Internet.

I'm good and it didn't cost me anything.  
(Version 2.0)

REDDIRTRANCH  I've been a user ov ver 1, other than the usual inconsistancies, sync issues it pretty did most of what it said, I only had to go restore my contacts from backups a couple of times. This version simply won't install and run, THe online help is useless.

The blackberry component gives a error. After shelling out $29 for an update I wish I'd not bothered.  
(Version 2.0)

LEN PERUSKI  It simply doesn't work as advertised. On my 9000 it transferred only 278/701 entries from my Address Book. Most of the transferred entries were incomplete and several were duplicated. On the positive side, it does appear to be very stable on the Mac and only crashed my BB once. Their technical support is marginal at best. I have sent them trace logs and comments on the beta versions, been promised email responses within 24 hours, and the best has been 72 hours. They did not reply to my last post which summarized a series of problematic issues. Imagine my surprise when this build showed up online as a "finished" version! Bottom line - avoid this product. I love my BB but have yet to find a good application to sync it with my Mac. If one doesn't come along soon, the iPhone is looking real good.  
(Version 2.0)