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DESCRIPTION
LightSpeed is a ground-breaking, next-generation Point of Sale (POS) system that improves retail operations by providing stores with comprehensive and easy-to-use retail tools in an iTunes-like Browser.

LightSpeed features include an innovative 'floating' POS interface designed for high-speed, error-free checkout and a tightly-integrated Web Store module to help stores take their product catalogs online.

LightSpeed harnesses the most powerful Mac OS X and SQL-based technologies to provide retail customers with unparalleled performance and reliability under a crisp, polished, and easy-to-use OS X interface.

WHAT'S NEW
Version 2.9:
  • Count Inventory: Ability to import counts with ability to map import fields
  • Count Inventory: Added support for importing comma-separated (CSV) file
  • Count Inventory: Import errors are now logged to the Desktop

  • Import Tools: Ability to import and export Import Tools presets
  • Import Tools: Added support for importing comma-separated (CSV) files
  • Import Tools: Added support for importing Quantity Discounts
  • Import Tools: Import and update errors are now logged to the Desktop
  • Import Tools: General usability improvements
  • iCal: Improved iCal integration to support Mac OS X 10.6 Snow Leopard and international date formatting
  • Reporting: Added report to display Transfer Outs still in transit
  • Multi-Store: General improvements to Transfers
  • Set Product Info: Improvements when setting GL account fields
  • Products: Added a check to prevent the deletion of products set to sell on the Web Store
  • Products: Added safeguards to prevent the accidental modification of inventory quantities for serialized products
  • Exporting: Added support for exporting Quantity Discounts
REQUIREMENTS
Mac OS X 10.4 or later.

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SCREENSHOT

Developer:Xsilva Systems
Downloads:10,530
  - Version d/l:77
Business:Applications
License:Demo
Date:25 Nov 2009
Platform:PPC/Intel
Price:$749.00
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LightSpeed User Reviews (14 posts)Write A Review
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Nov 8 2006

FLYING ACE  Hah, I WANT to have my own business just so I can use this gorgeous piece of software!!  
(Version 1.3.5)

praisebury
+2
[ Reply ]
Nov 18 2009
***..

JASONVANCE  I've been using Lightspeed software for about two years in two locations. My opinion? Lightspeed is a good piece of software, when it works. While they advertise the fact that you can do multiple location installation, their implementation is poor. Their support is great if you don't mind being extorted, year after year. Be prepared to pay a new extortion fee 3-6 month's after installation, as it doesn't even come with a years support when you purchase systems from them.

Secondly, their licensing arrangement with OpenBase is BS. I've spent more than $2,000 in IT Costs, having to keep begging Xsilva to fix a known problem with Mac OS X 10.5.8. The OpenBase license keeps getting corrupted and then I have to beg them to "Release" My license before I can open for the day. Having to beg them to release my license every couple weeks is a frustrating exercise of fruition. They should learn to NOT treat their customers like criminals.

So in a nutshell, if you don't mind paying your share of support extortion fees, reinstalling OpenBase every two weeks to get the software to work and don't mind endlessly waiting for their "Award Winning" support then purchase the software.  
(Version 2.8.8)

praisebury
+1
[ Reply ]
Apr 17 2009
*....

ALBERTP  anyone should be warned before purchasing this xsilva webstore program. the program itself is on the expensive side but this is not the issue. it is the hours and hours of IT and programming that is incurred to get this program to work. the customer service is TERRIBLE!!

you will be paying an hourly rate (my IT person is $125 an hour to sit and wait for HOURS ..and many times not get a call back until the next day. your issues never get resolved but customer service is unreliable and you spend THOUSANDS of dollars and not get anywhere. THIS IS A RECESSION. i have found xsilva to be unreliable, unaccountable. you do not want to spending money today or really ever on such a product. there are only 2 customer service technicians to help 200 customers and each call is approximately an hour. this is not an user friendly product and is marketed as such. i have had a XSILVA TRAINED IT PERSON AND A COMPUTER PROGRAMMER WHO CANNOT FIGURE THIS OUT. your $125 an hour IT person who has been trained by xsilva needs to contact xsilva to solve the issues. please whoever is thinking of purchasing this product BEWARE.   
(Version 2.8.3)

praisebury
+1
[ 2 Replies - Reply ]
Replies:
Jul 31 2009

HYPERION  You should get a new IT guy as this was quite straight forward. It was very easy to skin and setup for my three companies. Tech support was not needed as the instructions were enough for me, but when I have called Xsilva, the first time I got right through, the second a call back within the hour. Oh and really it would be a web developer you should be dealing with for "WEB SITES", don't you think?

I am so annoyed by people who write slander about things when they have no idea of the things they speak of. Blaming a good product for you issues rather than on an unskilled "IT guy" most likely your pal who can browse the internet and get email all by himself is just silly. Learn to handle email before you become a PHP expert!  
(Version 2.8.7)

praisebury
0
Aug 1 2009

HYPERION  I should mention, my first e-commerce site cost $25,000 and works like a dream, still to this day. my e-commerce sites build on Xsilva's web store cost me all of $3,000 to $4,000 including setup and skinning and work like a dream. Is $25,000 vers $4,000 really a hard decision?

The Xsilva trained IT guy is your guy not mine! What kind of IT guy has to sit on the phone for help. Did he call AppleCare to get help setting up your Mac as well?  
(Version 2.8.7)

praisebury
0

Jan 1 2007
*****

MACGEEKVT  I researched Point of Sale solutions for the Mac for more than 5 years. Lightspeed is most certainly priced competitively. Its not the least expensive, but its far from the most expensive. I'd say you get what you pay for, but Lightspeed breaks that barrier by giving you far more than you pay for when compared to the alternatives. My business implemented Lightspeed 6 months ago and our workflow has been improved tremendously. The developer is very responsive and quickly resolves any issues. Given the complexity of the product, the ease of use and power is amazing!  
(Version 1.3.6)

praisebury
+1
[ Reply ]
Sep 23 2006
****½

DUSTIN TEMPLETON  I work for an Apple Specialist that has been trying differnt business management and point of sale systems for years. We've gone through multiple FileMaker systems, etc. Finally with LightSpeed, we have a real system for the Mac. The developers are amazing when it comes to supporting and listening to your requests. This system gets better every day. We started looking into it about 1 year ago. It wasn't quite where we needed it to be at that time, but they listened. They've implemented our reqeuested features and then some. We have about 20 users hitting the db every day, and it works great! I expect only great things to come from this company.  
(Version 1.2.2)

praisebury
+1
[ Reply ]
Aug 17 2006
*****

SUPREDRY  We are a Mac retailer and service shop that has been running LightSpeed since 2005 and have found the software to be feature-rich, fast and reliable for our office of six (2 sales, 3 techs, 1 admin). The software is also developing rapidly which means we are continually gaining new functionality as our business grows.

We are big fans of the quoting and invoicing tools and rely on its SRO and GSX features in our service department....other features we love and need: Ingram Micro lookup (what a time saver!!!) as well as reporting functions, just to name a few. We use a Star Micronics TSP143U printer, and a voyager bar code scanner at our cash and it runs like a charm. Our experience with Xsilva has also been outstanding, anytime that we have questions regarding the software or questions about setting up up, they have responded quickly.

Overall we are very satisfied with the product, it is definitely moving forward at a pace well beyond expectation, and is maturing as it should.  
(Version 1.2.2)

praisebury
+1
[ Reply ]
Aug 13 2006
***½.

YNOT  It may be beautiful, but its price makes it almost unaffordable by anyone other than a large business. My guess is that the price is due to OpenBase's outrageous pricing. $700 for a basic license puts it out of reach of anyone.  
(Version 1.2.2)

praisebury
+1
[ 3 Replies - Reply ]
Replies:
Aug 13 2006

DAXD  Thanks for your comments. LightSpeed is priced very competitively against Mac and PC-based Point of Sale apps of its class, often coming in hundreds or thousands of dollars less for a single user license.

It also goes far beyond the capabilities of those systems - it can automate all aspects of a small business, not just the front cash:

http://www.xsilva.com/features.php

LightSpeed is an OS X-only SQL-based POS app that gives small businesses a great reason to install beautiful Mac hardware in their retail stores and offices. Our customers and resellers see real value in their LightSpeed workflows, and they range in size from one-person operations to 25-user Mac dealerships. We understand the software may not be for everyone but encourage you to explore its capabilities if you are a small business owner looking for a solid Mac-based business tool.

Xsilva offers free 'Intro to LightSpeed' webinars every week, do sign up if you are interested in seeing a guided tour of LightSpeed :).

http://www.xsilva.com/webinars.php

Best Regards,

Dax Dasilva

CEO, Xsilva Systems  
(Version 1.2.2)

praisebury
0
Sep 29 2006

PLAINJANE  The cost of Xsilva's Lightspeed is MORE than competitive - it is the best out there for comparable Mac based POS systems. I have been researching this for over two years and the closest estimate that I have received for a comparable system is $3800. I'll have to buy a new intel based mac to run this software but will still come out about $1000 ahead!  
(Version 1.2.2)

praisebury
0
Oct 10 2008

KBEAT  Do you run/own a small business? Have you actually priced these systems? The price for LightSpeed is incredibly competitive. It's quite common for such systems for small to medium sized businesses to run $50,000 and up.  
(Version 2.7.1)

praisebury
0

May 4 2006

ANAME  Wow... Amazing gorgeousness galore... THIS is what Mac programs should look like.  
(Version 1.1.4)

praisebury
+1
[ Reply ]
Nov 13 2009
*****

ISELLBIKES  I have to say that I love the software. It works fabulously well on so many different spectrums. We create purchase orders and special orders, have a retail station which runs on the POS screen, do serials and repairs on two other stations, and the software offers me all of the reporting I need as a business owner.

The software makes inventory management easy, and we just got through our 3rd inventory count without any problems. This was a nightmare in our previous system, and LightSpeed really showed its muscle.

Training is really easy, and my staff (especially new staff) love using the program. I moved to LightSpeed from an overly expensive PC solution, and I couldn't be happier with the decision.  
(Version 2.8.8)

praisebury
0
[ Reply ]
Aug 1 2009
*****

HYPERION  I have used LightSpeed for three years now. I have a lot of experience with POS systems on Mac and PC and was freed by LightSpeed. I spend little time training new sales members, which means more time for me and more money. If you have used POS systems you will be happy with LightSpeed. I would not recommend it for food related businesses however! It is better designed for retail. I am a Daylite user as well and I have to thank both Xsilva and Marketcircle for the LightSpeed/Daylite connector. What a huge time saver for me!

Of course like all software, there are some things I would like added or changed that would make my use better, but over the few years I constantly see additions that please me. These people really aim to make this the best POS system out there! I am grateful for the listening to the users input on the part of Xsilva... thank you guys!

Looking at some of the posting on here, I recommend that you first do your research and take time to understand the software you think you will want to use and how it will work with you business. If you don't understand computers and software very well, hire or consult with someone who has experience. With my first retail business, I never thought about the Point of Sales system I was going to use until the last minute of opening. This added stress and pressured me to not look into what I was getting. As a result I ended up with a very expensive solution that charged me renewal fees every year. One of the best things about LightSpeed for me is the low cost of ownership and ease of use for a POS system. I look forward to the new LightSpeed 3.0  
(Version 2.8.7)

praisebury
0
[ Reply ]
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