ICONZ113  ya once SL dropped, i went to alarm clock pro because they were releasing versions more frequently.  
(Version 4.0.20)

ESTNYC  Well, after a few days they did write me with a suggestion for fixing the problem. Alas, it didn't work. I've written their tech support back more than once telling them it didn't work, and after a week or more, I've heard nothing. It's a shame. I really like this product and was very happy to pay for it, but it just doesn't work on my iMac now, and I'm getting no help at all from the developer. Time to move on, I guess.   
(Version 4.0.20)

ESTNYC  I have been a big fan of Awaken for years. However, I have to agree with the comments about vanishing technical support. I installed my copy of Awaken on a new computer, and every time I launch it, I get an error message that I must enter my admin password so it can install a helper to allow it to wake my Mac from sleep. However, I enter my password, and it apparently doesn't install whatever it needs to, as I can't activate the "wake from sleep" feature, and every time I launch Awaken I get the same error message.

I've written Embraceware repeatedly, and no reply. I wasn't worried until I came here and saw other people were having support requests go unanswered. I suppose I'm on my own here. I hope embraceware returns from vacation, or wherever they've gone, as I like this program, and I want to continue using it.  
(Version 4.0.20)

BOBP63  It's really disappointing that support for Awaken 4 has dropped off a cliff; at this rate it’s really doubtful we’ll ever see Awaken 5.  
(Version 4.0.20)

SLARKIN  I sent this e-mail on 4/28/09 to support@embraceware.com concerning

a problem I am having with Awaken. No reply. Sent this again on 4/30/09.

Still no reply from support. So now I have both a problem with the software

and a lack of support from the developer!! ☹ ☹ ☹ ☹

I own Awaken version 4.0.2.0.

When I put the timer on to remind me to do something &

click on "use full screen" there is a problem.

As the alarm starts at full screen I move my mouse to

choose whatever I want to happen, before I know it the

whole screen is BLACK. So I hit every button to get

my screen back, including force quit, but nothing happens

& my screen is still black.

This happened on the earlier version as well. I had hoped

this problem would have been resolved in this version.

It is no fun losing the use of my computer in trying to

deal with this.

If this is a bug in Awaken 4.0.2.0. it needs to be fixed.

If there is something in preferences, please let me know

what to change.  
(Version 4.0.20)

NATTHULHU  I've been having issues with alarms simply not going off and disappearing from the queue (they reappear when Awaken is closed and re-opened). Console message just states:

4/1/09 6:30:03 AM Awaken[1862] Awaken error report: ""iTunes""

and then

4/1/09 6:31:24 AM com.embraceware.awaken[1874] Wed Apr 1 06:31:24 NatBook.local com.embraceware.awaken[1874] : Shutting down

Anyone else having this problem with itunes alarms?   
(Version 4.0.20)

COOLMEMIN  This is a great, simple, effective application. There was a crashing problem but it was fixed almost immediately. It does its job very well and without much fluff. Incredibly easy to use.  
(Version 4.0.18)

BEWEIS  No update on August 9th. Awaken still crashes on my iMac G5 10.5.4. Even when I delete all prefs and the folder the developer described. Hope they fix it soon.  
(Version 4.0.12)

EMBRACEWARE  If Awaken crashes on startup after upgrading to the latest version please delete the Awaken folder located here: /Users/Shared/Awaken. We are working on an official fix for this in version 4.0.13 coming on Saturday August 9th.  
(Version 4.0.12)

UNIQUE-ISH  Well, this is disappointing. After months of waiting for a bug fix, the application crashes on opening with the just-released 4.0.12 version. Don't get me wrong, I love Awaken; I just like it better when it works. Hopefully this a one step backwards, two steps forward kind of scenario...  
(Version 4.0.12)