LEO OF BORG Oliver, you make some assumptions. The fact of the matter is that most users DON'T report spam at all, so any tool where the users CAN and DO is appreciated by the ISP. Most ISPs don't act on one report, but on a number of reports in batch. The more reports, the more serious the spam. I used to work at an ISP -- we would use 'Elm' and cull from the main abuse inbox. I would tag and take 500 emails with the same subject, examine a couple reports, deal with the Spammer, and then send 'ThankYous' to the other 498 reports. False positives I would either ignore as a 'slip of the keys' or email the user our 'are you sure this is spam' template. Even 10 years later, I see the same modus operandi. Tip to Sp@mX users: DO NOT CHANGE THE SUBJECT of your reports! If ISPs are now 'scoring' Spam via database and regex it will be based on the subject of the original spam.. and don't worry about a couple false positives as they will not be acting on ONE report. (Version 4.2.4) |