TEXINICK  I won't EVER give Roxio another cent, nor will I EVER recommend their products.

Their products are good, but once you've bought it, you're locked in with extortionate upgrade fees. Look at the likes of RapidWeaver and Coda.. nice, well priced programs, with very enticing upgrade costs.

But Roxio? Never again, there are alternatives to Toast and Popcorn, and I'll use those thanks!   
(Version 3.0.2)

DANWAY  Poor programming, only takes advantage of one cpu. If you have multiple cpus with dual or quad cores it doesn't use them during compression.   
(Version 3.0.2)

MONTY LEE  Today, 13 Oct, I called to ask about Popcorn 4 and if there was an upgrade path. The Roxio web page for upgrades (http://www.roxio.com/enu/upgrade_center/default.html?rTrack=m_sto_upgrade) results in a Toast page (for Mac) regardless of which software you click. So I called to find out and Customer Support said they had no idea about upgrades, no idea why the links were all messed up on the page, and said they could not help but to check the web site in a few hours to see if it got fixed. I think this is consistent with many comments and reviews that while the product is acceptable, the support is terrible.  
(Version 4.0)

R33C3  Im a user of Toast Not popcorn. So I downloaded popcorn and gave it a try. Really its the same thing. Except theres more options for compression whether you want it quickly or slow for maximum quality.

However Im starting to use popcorn for movies now. And I like it.  
(Version 3.0.2)

DONPERREAULT  Roxio has a terrible upgrade policy. I am done upgrading Roxio products. Popcorn 3 was horrible and know they want me to buy Popcorn 4. DON'T WASTE YOUR MONEY!  
(Version 4.0)

GRADGRIND  This software did not work, creating an iPod compatible movie from a (mac-the-ripper) Video_TS folder of a DVD (one I own incidentally). I tried technical support, who simply replied:

DVD manufacturers encrypt the data that provides us with the high quality presentations of films and other programs. The reason for this is to prevent unauthorized duplication of the DVD. Encrypted DVDs can not be legally copied and can not be copied at all using Roxio software.

So, I dug out my old 'angle-poise' iMac G4 and copied Popcorn 2 across. This now works.

If you can get hold of Popcorn 2, do it. This upgrade is pointless, and support is useless.  
(Version 3.0)

MONTY LEE  Version 3 doesn't seem to work with .flv files. I've tried several different files and the percent complete stays at 0 for hours and nothing every happens. I've rebooted, repaired permission, turned the Turbo.264 option off, and just about every other thing I can think of all with the same results. If you click STOP, then the program freezes and you have to Force-Quit. In fact, you can't quit without the force-quit.

This is on a MacBook Pro running 10.4.11. Oh, and if you go to their site to check updates, you get the "Server is too busy" at all times.

Terrible support, terrible product. I would not recommend this company any more.  
(Version 3.0.2)

TIMWAYNE  WARNING: Popcorn 2 will NOT work on Leopard! No patch from the developer has been released, two weeks after Leopard's debut.

Upon hitting the burn button, we get the error "Could not record the disc because of a Mac OS Error. Result Code = -13780

Technical Support at Roxio consists of a portal. All attempts to login to the portal have been unsuccessful (I have read about this particular problem in other posts, even in this thread). Calls to Roxio to fix the login problem (new login, new password, etc.) have been unsuccessful.

If I had known Popcorn and Leopard were incompatible, I would have held off my upgrade.   
(Version 3.0)

RAZORMAID2  Popcorn 3 is broken in Leopard. The icon bounces a few times.... then NADA!

I hear Popcorn 2 will work in Leopard, but their web site will not let you login - no matter how many times you change your password.

What is up with this company? The whole programming community has had their hands on Leopard for months (almost over a year in fact), yet when you call them they act so surprised to learn their software isn't working in Leopard? You telling me... no one at Roxio who had a copy of Leopard... ever tried to launch their own software... EVER?

You're kidding me, right?  
(Version 3.0)

SJK  Does Popcorn 3 consume large amounts of virtual memory "swap space" (like Toast 7 & 8) when multiplexing EyeTV 200 recordings (Long Play (DVD 180 min) quality) that's never reclaimed by the system?

On my freshly restarted iMac G5 (2GB) and eMac (1.5GB) the number of swapfiles in /var/vm *always* increases from 1 to 3 or 4 during multiplexing and Menu Meters reports a relatively high amount of "total swap space" has been used, even when no other applications (other than system daemons) are running at the time. There are other ways both Toast and Popcorn can trigger these symptoms.

In general, overall system performance significantly suffers for extended periods of time while Toast 8 and Popcorn 2 run long tasks, often making it intolerable to use other apps. Restarting or, to some degree, at least a logout/login is required after using Toast or Popcorn for my systems to regain normal performance. I wouldn't mind if processing took longer if it prevented them from bringing my systems to their knees so easily.

Having to dedicate systems for what's essentially standalone usage of these Roxio apps is unacceptable, made worse by never getting support acknowledgment of this resource-consuming misbehavior being a problem whenever I've reported it.  
(Version 3.0)