BURNINGTHUMB  If you could be more specific, perhaps send your comments to our support email, we could see if its possible to make changes that you would like.  
(Version 2.7)

BURNINGTHUMB  iTunes is a vehicle by which Apple sell you content. Music Man is an alternative to iTunes. For example we included links to legal DRM free vendors of music years before iTunes went DRM free. In addition Music Man supports media types that you (and Apple) may not care about but that lots of other people do care about, like WMA, and DVD-Audio. These formats were, in fact, added specifically because folks requested them.

So if iTunes does everything you need of course you don't need Music Man. But there are many things Music Man does that iTunes does not do that people do indeed care about and asked for.  
(Version 2.7)

BURNINGTHUMB  By default, Music Man uses CDParanoia to rip CDs. It is indeed the gold standard but it is also quite slow so there is an option, in the advanced settings, to turn off cdparanoia if you have a good quality CD.

As I mentioned in other posts Music Man does things that iTunes does not do (WMA support, DVD-Audio) and while for a lot of people iTunes does what they need for other people its not the case.

Certainly we don't advocate Music Man if you don't need it, but it does provide much needed functions that we did implement as a result of requests by folks.  
(Version 2.7)

BURNINGTHUMB  Our return / refund policy can be found here:

http://www.mireth.com/text/refund_policy.html

Its purpose is to assure customers that if the software has a problem we will address it. Typically if you find a problem we do this (a) fix the problem, (b) give you a free copy of the software and all updates for life.

Its purpose is not to allow anyone with an excuse to get a refund. We do offer complete documentation, free email support, and a fully functional 30 day trial. Please do take advantage of the trial and ask questions prior to purchase - we strongly encourage that.

With respect to lame, Music Man does not use the lame libraries, if uses a specific tested version of lame. When you launch Music Man if that version is not present it asks you to allow it to download and install that version. If you say YES to that it will work. If you want to manually install a different version of lame there are instructions in the Read Me file on what to do but we don't support that.

With respect to us posting our own "fake" reviews. We don't do that. Never have and never will.  
(Version 2.7)

ANONYMOUS  Did you actually use the program, find it wasn't very good, then gave it two stars? Or are you giving it two stars because another program does the same thing making this one "pointless"?  
(Version 1.7.2)

ANONYMOUS  Yes because having choice in the programs we use is a bad thing. Only those poor Windows users should have to choose between several programs that do the same thing. We Mac users prefer simplicity. Give us one program for every task, and no others.  
(Version 1.7.2)

BURNINGTHUMB  As I said in previous replies. Music Man does lots of things iTunes does not do: Rips with CDParanoia, encodes MP3 with Lame by default (you can if you prefer install an Apple Script to do this), supports WMA, supports DVD-Audio burning.

Many of the features in Music Man were put in in direct response to customer requests. If something is missing that you need, ask us and you could suddenly find Music Man very useful indeed.  
(Version 2.7)

ANONYMOUS  It IS great to see guys developing for Mac but not asting their valuable time re-inventing the wheel.  
(Version 1.7.2)

BURNINGTHUMB  I think you missed some of the things Music Man does, cdparanoia ripping, lame encoding by default (you can install an apple script to get itune to do that), DVD-Audio burning, WMA support, and more. Certainly for a lot of people iTunes does all they need, and its a valid comment to say "If iTunes does everything you need don't buy something else", that's what we would say.

But Music Man does more, much of which was implemented in response to direct requests for customers - so it does matter to someone other than us.

Rather than taking a cursory look and not seeing something that you specifically need perhaps you could take the time to do a proper side by side comparison. You still may not need the features but at least you would present a fair review.  
(Version 2.7)