SECUREMAC  NATHANCOLLINGS,

Thank you for your comments about MacScan. I hope this response will help clear up your misunderstand of what MacScan does and what other tools are offered. A list of the spyware that MacScan scans for is available on our website. MacScan has been the leader in anti-malware protection offering solutions for spyware removal since 2002 and 2005 for Mac OS X. Other tools are available to remove spyware from the Mac including two free utilities released by our company SecureMac.com. These tools target specific threats whereas MacScan scans for thousands of security and privacy threats including trojan horses, keystroke loggers, dialer applications, and tracking cookies. We keep on top of the latest security threats updating our definitions in a timely manner whereas free alternatives are often out of date and miss serious security threats.

Downloading the trial version of MacScan allows you to use the program for 30 days for free allowing you to detect and remove malware found. We look forward to your continued support and are happy to answer anymore of your questions, our e-mail address is macsec@securemac.com  
(Version 2.7)

NATHANCOLLINGS  Thanks for replying.

I gave this a low rating because:

- It installed a lot of files every where. This is not Windows remember !

- It did not find Jahlav on my setup while DNS changer remover did

- It smells like a hoax to me. A highly pushed commercial program that does not work good.

Again, there are other working AND free tools around.

Hopes this clarify my rating.  
(Version 2.7)

NATHANCOLLINGS  Even more strange. The DNSChanger remover is your own product. It removed the trojan but your software to pay for did not find it.

Figures.. ..  
(Version 2.7)

SECUREMAC  NATHANCOLLINGS,

It is important to update the definitions for MacScan before performing a scan to detect the latest threats, once MacScan has detected the items they will be isolated in a folder to your desktop for you to inspect, from there simply drag the folder to the trash. MacScan will detect and remove if running the latest version. If you feel that it did not, simply contact us for further support and our team would be happy to assist you.

We thank you for your feedback and look forward to working with you!  
(Version 2.7)

SECUREMAC  Hello DSW1958,

Thank you for your comments. The MacScan update process requires an internet connection and access to check and download the file without being obstructed by third party security and firewall software. If you have any software running temporarily disable or allow access to MacScan while checking for updates and let us know if this fixes the situation by e-mailing macsec@securemac.com. You may always download the latest binary directly from http://macscan.securemac.com/files/MacScanInstaller.dmg  
(Version 2.7)

SECUREMAC  CaesarV, Thank you for your comments. MacScan does not require authentication unless you want to run in authenticated mode as the dialog displays. MacScan can run fine scanning files owned by the user perfectly fine under non-authenticated mode. However accessing files your account does not have permission to access requires authentication. As far as the cookie issue is concerned, it sounds like your cookie file is corrupt and we can assist with fixing that. Feel free to e-mail macsec@securemac.com for further support.  
(Version 2.6.1)

SECUREMAC  Thank you for your comments. The only time MacScan communicates with the outside world is when you are checking for updates (optional, see preferences) and when activating the product. For more information on esellerate and activations please reference http://www.esellerate.net/activation_policy  
(Version 2.6.1)

MISHA  Are you sure they came from us? The only chance of that happening is through some of the Google AdSense ads we serve... but I didn't think Google allows that.

Regardless, browsers have an option to only accept cookies from sites you visit. I recommend surfing with that option. That will let cookies from macupdate.com go through fine, but it will prevent any other cookies that might some how be coming to you via MacUpdate (third party ad tracking cookies) from reaching you.  
(Version 2.6.1)

SYZZYGY  Am I sure tracking cookies came from Macupdate?

Well, after deleting ad.yieldmanager tracking cookies via MacScan, I went to Macupdate ONLY and no other website., via Camino.

I then ran MacScan and once again it found an ad.yieldmanager tracking cookie.

I then went to my home folder/library/Application Support/Camino/cookies.txt and,

sure enough, there was ad.yieldmanager tracking cookie sitting there like a fat little louse.

I've always had all my browsers, including Camino, set to accept cookies only from sites that I visit; but I still got the little buggers when using Camino.  
(Version 2.6.1)

GRYPHONENT  Thanks for the update and continued development. However, your internal update system does not work! Had to download the installer through MacUpdate separately as the eSellerate engine produced an error. Recommend switching to Sparkle!  
(Version 2.6.1)

SECUREMAC  Thanks for the quick feedback, it is possible you caught us while we were updating our files on the servers. If you wouldn't mind emailing us macsec@securemac.com with your version of Mac OS X we can further check into it. As always you can download the latest version directly from our website directly or through the mirror links here.  
(Version 2.6.1)

SECUREMAC  A new version of keyboard spy was released today. When new threats emerge we update the spyware definitions as soon as we have analyzed the threat. Macscan does detect all three of the listed spyware. Please feel free to contact macsec@securemac.com to further troubleshoot detection and to further advise you in proper detection and removal.

We thank you for your feedback.  
(Version 2.6)