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Apple Remote Desktop Client is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.

What's New

Version 3.7.1: Release notes were unavailable when this listing was updated.


OS X 10.7 or later

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Apple Remote Desktop User Discussion

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kapps Member IconComment+16

with ARD client, do I still need to port forward the remote router or is it like login where all that is done through the app ?

Reply3 replies
Version 3.6.2

If you're using a NAT Firewall, you need to set TCP and UDP port forwarding for ports 3283 and 5900 with the router yourself. If you're using encryption, you also need to forward TCP port 22. There's other ports to consider for VNC, etc., but you should probably refer to the user guide.

AFAIK, this is all done manually.


Thanks mate, yep am aware of all the ports. I was wondering what the client version was for if it didn't do that for you. I imagined that it maybe worked like logmein.

If I set up the admin version on the managing mac and then set the port settings like you have mentioned, what does the client version of ard do ?


kapps, the client version runs on the target machine you want to control. It's faceless and is enabled through the system preferences sharing panel. If the target machine is running an older version, you can update it remotely as well.

Foulger Member IconReview+279

Download from acupdate.com is 6.6.1 from Apples site is 3.6.2

Reply0 replies
Version 3.6.2
Neartheredrocks Member IconComment+183

I downloaded version 3.6.1 already more than a month ago. Why is there now another version 3.6.1 instead of version 3.6.2?

Looks stupid and confusing to me...

Reply0 replies
Version 3.6.1
Aargl Member IconComment+354

AFAIK, the "client" version is free, not 80 bucks!

Reply0 replies
Version 3.5.2
Lexicon504 Member IconReview+10

Just adding a little balance to the idiotic reviews that it doesn't work well with Windows. God what a dumb@$$

Reply2 replies
Version 3.5.1

Your comment was unecessary and rude. Apple Remote Desktop supports VNC clients on all OSes. If Apple is going to offer half ass support they should just remove the functionality. I personally use RD to control Windows PCs using VNC.


You are the one looking dumb Lexicon.

Mysticalos Member IconReview+268

"Addresses several issues related to overall reliability, usability and compatibility."

this update rendered me no longer able to connect to my G4 in other room that's on 10.5.8. prior to installing it lion had no troublec onnecting to my macbook on 10.6.8 and G4 on 10.5.8. with 3.5.1 i can still connect to macbook pro but G4 connection fails 100% of the time. So i don't think they addressed much with compatiblity heh

Reply1 reply
Version 3.5.1
The Jtizzle

I had this issue at work and found a fix by manually disabling, and then enabling remote management in the sharing pref. Once I did that I could connect no problem remotely.

T0rus Member IconReview+7

Occasionally crashes when connecting to windows systems, VERY limited functionality on a non-mac OS.

Reply5 replies
Version 3.3.1

Ummm...yeah, I'm compelled to ask what did you expect with the title of APPLE Remote Desktop. It's not designed for non-Mac OSes.
Think I'll go complain about Microsoft Remote Desktop Connection...how it doesn't support connecting to a Mac from Windows. DUH...


@ Lexicon, maybe you didn't realize that Remote Desktop has built in support for VNC? That would prove your comment that it's "not designed for non-Mac OSes" wrong. That would also prove your comment about Microsoft Remote Desktop to be irrelevant since Microsoft doesn't support Mac OS Remote Administration in MRD. Perhaps you should think before you comment.


@Timta2 , that's not entirely true.

Read the ARD Administrators guide.

Page 5 says:

"What Is Apple Remote Desktop?
Apple Remote Desktop (ARD) is easy-to-use, powerful, open standards-based, desktop management software for all your networked Macs."

The ONLY mention of using VNC with non Apple computers is on page 43.

It states; "VNC access is determined by the VNC server software."

And; "VNC access is similar to ARD’s Control command. It allows you to use your keyboard and mouse to control a VNC server across a network. It doesn’t give any other ARD administrator privileges except those of the currently logged in user."

So clearly this software is intended for use with Macs. It can connect to VNC software, but then it's up to the VNC software as far as how well it works.


Look David, I know you like arguing with people every chance you get, but none of that proves what I said as being wrong.

Since day one ARD has provided VNC support. VNC since day one has been used for remote administration on Non-Mac OS systems.

"VNC is commonly used as a cross-platform remote desktop system. For example, Apple Remote Desktop for Mac OS X (and more recently, "Back to My Mac" in 'Leopard' - Mac OS X 10.5) interoperates with VNC and will connect to a Linux user's current desktop if it is served with x11vnc, or to a separate X11 session if one is served with TightVNC"


Apple has obviously now made it less of an important feature than it once was or intended to be, as evidenced by the poor performance of the VNC support. That's why there is so little mention of it in the manual. Take a look at the older manuals.

My original comment was to Lexicon, who had stated that it was "not designed for non-Mac OSes". The very fact that VNC support is included in ARD proves that statement to be incorrect. My argument is also relevant because the original poster was complaining about the poor functionality of the VNC components (as you can't control non-Macs without VNC through ARD).

Perhaps you should educate yourself further on the subject if you would like to keep arguing.


@ Timta2, I wasn't arguing, I copy and pasted from the manual to point out the limited support for non Apple computers. It's hardly mentioned at all. If it was supported by Apple as a feature, they would have more info in the manual. Al they are saying is it has limited features when used in that context.

Let's take this comment:

"Since day one ARD has provided VNC support."

That's not true. ARD didn't have VNC support until ARD 2 in July 2004. That's two years after the first release of ARD. So not day one. Maybe on day 700 or so.

ARD was never originally intended to be used on Windows systems. ARD was preceded by Apple Network Assistant, and only worked with pre OS X Macs. ARD was the OS X version.

In 2004 Apple switched from the ARD to VNC protocol which enabled accessing non Mac OS systems, but as I was pointing out it's up to the VNC software to determine how well it works, not ARD.

As far as arguing, what are you doing right now? And what were you doing as far as Lexicon's post?

donmontalvo Member IconComment+1287

Seems to resolve some of the dropouts we see when scanning a VLAN.

Reply0 replies
Version 3.2.2
danway Member IconComment+30

I don't understand all the bitching about Remote Desktop. I works beautifully. Absolutely no problems with installs, updates or other tasks. Maybe people should actually read the documentation that comes with it.

Reply0 replies
Version 3.2
l008com Member IconComment+12

Version 3.0 broke support for VNC. This sucks for me as both my servers run VNC server instead of Apple Remote Desktop server because ARD is a bit less stable. But Since upgrading on my intel macs, I can't connect to my servers at all. The notes on version 3.1 say that VNC support is fixed, or at least imply that it is. But trying to connect to a VNC machine fails every single time in ARD 3.1. I don't know what they are waiting for here. Apple is usually so good about things but every once in a while they really leave you hanging and this is one of those times.

Reply2 replies
Version 3.1

I have successfully used ARD 3.1 to connect via a standard VNC client, so perhaps something is wrong with your configuration?


We use ARD3.1 in many enterprise environments. Helpdesk use VNC to connect without any problems what so ever.

Don Montalvo, NYC

user icon+17
Version 3.7
> 4 10


Current Version (3.x)


Downloads 146,133
Version Downloads 601
License Commercial
Date 18 Mar 2014
Platform OS X / Intel 32
Price $79.99
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