I just purchased Time Cache. Right off the bat I was impressed with the flexibility and depth of information reporting as well as the ability to customize data for each client. I felt that I quickly was able to get clients set up and enter a backlog of data. Being a designer, I am particular about the appearance of my invoices. I contacted customer service via email because I wasn't sure I could customize invoices in a way that I hoped. Within a matter of hours I was contacted by support and was really amazed at the level of assistance I received. I truly felt that they cared about my needs, want me to be happy using Time Cache, and take pride in putting out a top-notch software program. And it was clear they are already working on a new and improved version for the future. I have had my fair share of purchasing products on the internet and then feeling like I had been left out to dry. That has never been farther from the truth with my personal experience with Time Cache. I think I have finally found a time tracking program that will produce great looking invoices and make invoicing easier for me.

TimeCache (version 8.08) is a fully featured time management and billing program for Mac that contains many of the features of more pricey programs like TimeSlips for Windows. Customizable forms, easily linked export functions, and clean, crisp interfaces with logical workflow. Customer service from Dennis Birth is excellent.

I have used this product for two years and have been happy with it. The good news is that when I have a problem and ask for help, I get help from a real person and not an auto reply telling me to read a document. In fact, I received a call and was walked through a solution after an inquiry. That response and well intended assistance motivated me to write this review and a thank you for helping me. The price is right, the product works and the support is the best ever.

Hopefully my estimate of the product will improve after using it for a while but my initial response is poor due to installation issues and two crashes within the first hour of use.

I don't find the help to be particularly well written or clear, although minimally adequate.

I've been using Timecache since the middle of 2003 and I have to say that it is the best tool I have ever been able to find to assist with timekeeping with my Graphic Design business. My small 2 person shop owns 2 copies and creating reports and entering time is convenient and easy. The developers are great too and quick to respond to questions. The best there is, especially for the price.