I must respond to people slamming elister by Black magik. I have been using the program for many years. The only times it let me down were when I zoned out and did something wrong. If you can't get this program to work for you I believe that it is your own fault. With the right items on ebay you can pay for elister with one auction...outwest

First of all, I'd like to apologize to the developer for my comments -- it turns out that the problem was due to a mail error on my end, hence he could not contact me. I've signed up for eLister for another 6 months and continue to use to post items on eBay profitably.

One thing people are not understanding at all, when they trash this program and recommend Auction Lister Creator is that the two programs are TOTALLY DIFFERENT. ALC is a very simple program that will allow you to make fancy HTML for pasting into your browser window when listing an item - nothing more. eLister is an actual tool that connects to eBay's site and lists the auction for you. Why is it useful? The short answer is that it saves me a massive amount of time, and enables me to maintain about 100-150 auctions on eBay at any given time, something that would be impossible to do otherwise. eBay occasionally has "free listing days" and this program allows me to post 400 products easily -- doing it through eBay's web interface would be completely impossible.

So while the program isn't perfect (shift tab and command A don't work in fields), the developer is a hardworking and honest person who deserves and has my support. If you are only listing 10 items a month, the program (and its cost) are not for you. If you have a business and want to do serious sales with eBay's system, the $40 every six months will be nothing to you, and these people are the target audience of eLister.

This program doesn't do anything the eBay site can't do so 5 dollars a month to use it is a joke. If it was 1 dollar a month that wouldn't be to bad but it should really be free to use.

The worst customer service in the world. This guy should be banned from doing business on the Internet.

So If anyone ever does a class action against them...I will be more than happy to join!!



From: Black Magik Support
Date: Sat Dec 6, 2003 4:13:09 PM US/Pacific
To: "Daren Fentiman"
Subject: Re: upgrade

On 12/6/03 1:25 PM, daren@exposurephotographics.com wrote:

So all the original customers who paid for a product, that on the
service doesn't appear to have changed much at all, are left with a
dead product?

You are left with what you've paid for - nothing more, nothing less. We
offered free 12 month subscriptions to all eLister 1 users, at great
expense to us, despite the fact that the changes were not our fault. We
made every effort to get this information out to our eLister 1 customers
- it was posted in mulitple locations on our website and sent out to our
mailing list. I'm sorry if you missed it, but that's really not our
fault.

The people who gave you the $$ to be able continue. Now I understand we
are only talking about a $40.00 product, but I would understand a small
upgrade fee...etc say $10.00 1/4 the intial investment. Instead you
want me to say oh well. That doesn't make good business sense to me.

We are already charging as little as we can and are barely able to stay
in business with what we make now, especially after paying for most of
our previous users to have a free year of the new service.

I
would have been happy to have given your product another try, but I
don't like feeling taken advantage of.

If anyone has been taken advantage of, it's obviously us - not by you
necessarily, but certainly by eBay. We've done more than could be
expected of any company to help out our paying customers.

I never received any upgrade offer..etc. When I contacted you, you
couldn't even find any record of my purchase. I had to contact paypal
to find it myself.

Why don't you have the information? When you received your license
information you were told, quite explicitly, to make sure that you
printed out a copy and put it in a safe place for future reference.
Accidents happen - this one is you own fault.

I'm sorry if this is the way you feel good businees is done.

I suppose that it is rather foolish to expect people to be reasonable.
We
treat all of our customers fairly though, and that's about the best that
we can do. I can only suggest that you take your business elsewhere -
it's certainly no longer welcome here.

PS
I guess that also goes with never even signing your name to any of your
emails, so a person would know who there dealing with.

C. A. Arthur
Director of Lycanthropy

(There, does that make you feel better?)